Community Health Worker- Nursing Division

Community Health Worker- Nursing Division

Salary

$40,363.12 - $52,493.26 Annually

Location

C520-Health

Job Type

Full Time

Job Number

04348

Department

Health & Human Services

Opening Date

06/25/2026

Closing Date

7/9/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Position Purpose/Summary

Responsible for supporting tuberculosis (TB) and infectious disease case management within the City of Springfield. This role involves Directly Observed Therapy (DOT) for TB patients, case investigations via the MAVEN system, and contact tracing. The CHW will work in the community, ensuring treatment adherence, assisting with complex case management, and connecting individuals to health and social services. The work is performed under general supervision of the Health Commissioner or their designee. No supervision is exercised over other employees.

Essential Functions

• Conduct Directly Observed Therapy (DOT) for TB patients to ensure medication adherence.
• Support case management for individuals with complex health and social needs.
• Perform case investigations and contact tracing for infectious disease cases assigned through MAVEN per Local Board of Health and State guidelines.
• Maintain accurate documentation and report patient status to the Nursing Supervisor and additional Nursing Division Staff.
• Follow state disease reporting protocols and coordinate with the Massachusetts Department of Public Health.
• Collaborate with public health officials, healthcare providers, and social service agencies.
• Assist patients in accessing healthcare, social services, and community resources.
• Perform related duties as required.

Knowledge, Skills, and Abilities

• Ability to communicate orally with patients and accurately record patient's medical information.
• Ability to counsel, educate, and present information to patients.
• Ability to effectively relate pertinent patient information with medical and social service professionals.
• Ability to communicate effectively both orally and in writing.
• Ability to establish and maintain good relationships and rapport with patients, community members, and co-workers
• Ability to maintain records and prepare reports.

Education and Experience

• High School Diploma or equivalent.
• College course work in community health preferred,
• Minimum of three years of related community involvement experience.
• Bi-lingual preferred.
• Community Health Worker certification preferred.
• Basic Life Support (BLS) certification preferred.

NOTICE: The following benefits are contingent upon hours worked and bargaining vs. non-bargaining agreements.

Medical/Dental/ Vision

75% City Subsidized

All health insurance plans include Dental and Vision

Retirement

Available to employees working 20+ hours per week

Paid Vacation

Earned vacation time can be taken after 6 months of service. Earned time is accrued.

Paid Holidays

All City employees receive 11 paid holidays per year.

Paid Sick Time

Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service. Supplemental Long Term and Short disability coverage is available to employees at the employee cost.

Paid Personal Days

Use up to 3 of your accrued sick days as Personal days. Personal days cannot be rolled over into the next calendar year.

Family Medical Leave Act (FMLA)

A means for eligible employees to balance work and family responsibilities by taking unpaid leave for authorized reasons.

Training

On the job and instructor led courses available

Employee Assistance Program

Free, confidential and personal assistance to employees and their families to resolve issues that affect their personal lives as well as job performance.

Direct Deposit

Easy, convenient, and free!

01

Do you have a High School Diploma or equivalent? (college course work in community health preferred)

• Yes
• No

02

Do you have a minimum of three years of related community involvement experience?

• Yes
• No

03

Are you Bi-lingual? (preferred)

• Yes
• No

04

Do you have a Community Health Worker certification? (preferred)

• Yes
• No

05

Do you have a Basic Life Support (BLS) certification? (preferred)

• Yes
• No

06

Are you a current City of Springfield resident?

• Yes
• No

07

The City of Springfield requires all employees to be residents. If you are not a current Springfield resident, are you willing to relocate?

• Yes
• No

Required Question

Employer City of Springfield

Address 36 Court St

Springfield, Massachusetts, 01103

Phone 413-787-6018

Website https://www.springfield-ma.gov