The following are some of the duties and responsibilities of the CHW and may require travel to other Stamford Health sites and clinics:
- Educate patients about relevant community resources appropriate to their needs.
- Help patients set personal health related goals.
- Assist patients access transportation for appointments.
- Navigate patients through the care continuum including appointment scheduling, visit completion, follow-up coordination and verification with the physician that the patient understood the results of the visit.
- Provide educational opportunities via lectures on health-related topics.
- Collaborate on strategy and program roll-out, report on barriers and successes of the program to the CHW program coordinator/manager.
- Complete Spanish interpreter certification.
- Provide language translations at the hospital and in the community to help access medical resources.
- Assist community members find services such as rent relief, housing, healthy food and energy assistance.
- Assist community members with applications for FAP or direct them to resources for Medicaid application.