Community Liaison & Business Development Manager — Home Care

Everstead Home Care LLC

Burlington, MA

JOB DETAILS
SALARY
$65,000–$100,000 Per Year
JOB TYPE
Full-time
SKILLS
Home Care, Business Development, Community and Social Services, Alliance/Partner Management, Quality of Care, Hospital, Dementia, Ecosystems,
QUALIFICATIONS
  • Proven experience in home care, home health, or senior care business development with a demonstrated track record of building referral relationships that convert to revenue
  • Existing relationships with Greater Boston hospital discharge planners, geriatric care managers, or elder law attorneys strongly preferred
  • Deep familiarity with the Greater Boston senior care ecosystem — understanding who the key referral sources are, how they evaluate home care agencies, and what it takes to earn their trust
  • Strong individual contributor profile — this is a territory ownership role, not a team management role
  • CRM discipline — experience logging activity, tracking pipeline, and reporting on referral source performance
  • Ability to speak credibly about clinical care standards, caregiver credentialing, and condition-specific care
  • Massachusetts driver's license and reliable transportation required
  • Experience in a startup or early-stage environment where you built something rather than maintained something is a strong plus
RESPONSIBILITIES
  • Build and manage a growing portfolio of referral relationships — including hospital discharge planners, geriatric care managers, elder law attorneys, senior living communities, and primary care physicians — across the Greater Boston market
  • Conduct regular in-person visits to referral partners, presenting Everstead's clinical standards, service lines, and caregiver credentialing model in a compelling and credible way
  • Develop and execute a territory growth strategy in coordination with the CEO — identifying high-value referral sources, prioritizing outreach, and tracking relationship progress in CRM
  • Manage the referral-to-intake handoff — ensuring every referred family receives a timely, professional response that reflects the company's standard
  • Represent Everstead at community events, senior care networking functions, and professional association meetings to build brand presence and referral credibility
  • Track and report referral source activity, pipeline conversion, and client acquisition metrics weekly
  • Collaborate closely with the Operations Manager to ensure operational capacity supports the referral pipeline
BENEFITS
On Site Cafeteria, Paid Time-Off, Flexible Schedule, Employee Referral Program, Employee Events, Professional Development, Work From Home, Medical, Dental, Vision
LOCATION
Burlington, MA
POSTED
Today

Everstead Home Care is a premium private-pay agency in Burlington, MA specializing in dementia, Parkinson's, and post-surgical care for seniors across Greater Boston. We are building our referral network and looking for a relationship-driven business developer who knows the Greater Boston senior care ecosystem — and wants to build from the ground up.

If you have existing relationships with hospital discharge planners, geriatric care managers, or elder law attorneys in Greater Boston — this role is for you.

About the Company

E

Everstead Home Care LLC

COMPANY SIZE
1 - 10
HEADQUARTERS
Burlington, MA, US