Community Liaison

Westchester Medical Center Health Network

Valhalla, NY

JOB DETAILS
SALARY
$24.07–$30.26 Per Hour
SKILLS
Administrative Skills, Analysis Skills, Business Object Notation (BON), Communication Skills, Community Health, Community Relations, Customer Support/Service, Data Entry, Financial Systems, Healthcare, Healthcare Administration, Healthcare Providers, Hospital, Information Technology & Information Systems, Interpersonal Skills, Microsoft Office, Multitasking, Nonprofit, Nursing, Nursing Management, Organizational Skills, Orthodox, Patient Care, Patient Education, Patient Rights, Patient Safety, Public Health, Public/Media/Press/Analyst Relations, Regulatory Requirements, Retirement Plan, Team Player, Technical Support
LOCATION
Valhalla, NY
POSTED
30+ days ago

Keywords

Job Category Job Category Advanced Practice Providers Allied Health Prof/Technical Clerical/Administrative Support clerical/Administrative Supportc Executive/Management Finance/Info Systems Nursing Support Nursing/Nursing Management Physicians Professional/Non-Clinical Service/Trades

Company Company Bon Secours Charity Medical Group Bon Secours Community Hospital Good Samaritan Hospital HealthAlliance Hospital Margaretville Hospital MidHudson Regional Hospital Mountainside Residential Care Center NorthEast Provider Solutions Inc. Schervier Pavilion St Anthony Community Hospital St. Joseph's Place Westchester Medical Center WMC Advanced Physician Services PC WMCHealthWorx

City/State City NY Goshen Hawthorne Kingston Margaretville Nanuet New Windsor Pomona Port Jervis Poughkeepsie Suffern Valhalla Warwick West Nyack

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Job Title: Community Liaison

Company: NorthEast Provider Solutions Inc.

City/State: Valhalla, NY

Category: Service/Trades

Department: Govt & Community Rel-WMCHealth

Union: No

Position: Full Time

Hours: M-F

Shift: Day

Req #: 47381

Posted Date: Apr 08, 2026

Hiring Range: $24.07 - $30.26

Apply Now

External Applicant link Internal Applicant link

Job Details:

Job Summary:

Community Liaisonwill serve as a trusted member of and/or have a thorough understanding of the Jewish Orthodox community. This role will serve as a bridge between patients, their families, and healthcare providers, ensuring culturally sensitive care and support ensuring an exceptional patient family and visitor experience.

Responsibilities:

  • Build and maintain strong relationships with the Jewish Orthodox community to ensure mutual understanding and cooperation based on unique needs and concerns.
  • Patient Advocacy: Serve to support the rights and needs of patients, ensuring their voices are heard and respected. Provides reception and assistance to patients, visitors, guests, in a courteous and professional manner.
  • Provides appropriate follow-up and referrals beyond scope.
  • Proactively rounds on lounges and waiting areas, assisting with accessing resources, and providing supportive listening.
  • Reports safety concerns and patient issues to management, as appropriate
  • Support Services: Coordinate support services such as chaplaincy, kosher means and accommodations for religious practices.
  • Feedback Collection: Gather and analyze feedback from the community to identify areas of improvement in patient care and experience.

Education:

Educate patients and their families about healthcare processes, treatments and available resources in a culturally appropriate manner.

Maintains proficiency with Patient Rights, HCAHPS, and other regulatory requirements and internal processes Qualifications/Requirements:

Experience:

1-2 years of experience in community relations, health outreach, communications, or a similar role (healthcare or nonprofit experience preferred). Strong communication, interpersonal, and teamwork skills, and ability to engage with community stakeholders. Excellent organizational skills and the ability to handle multiple tasks simultaneously. Proficiency in Microsoft Office and comfort with data entry and tracking systems. Ability to work independently. Flexibility to attend events outside standard business hours.

Education:

Bachelor's degree in Public Relations, Communications, Public Health, Healthcare Administration, or a related field.

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

  • Health Insurance
  • Dental
  • Vision
  • Retirement Savings Plan
  • Flexible Savings Account
  • Paid Time Off
  • Holidays
  • Tuition Reimbursement

Apply Now

External Applicant link Internal Applicant link

About the Company

W

Westchester Medical Center Health Network