Community Management Intern

Community Management Intern Address: 800 E LUGONIA AVE, REDLANDS, CA, 92374-02550-07976-S Job ID 1774826BR Job Type: Flexible hours Apply Save job

Job Objectives: Learn to provide an extraordinary customer experience in retail store setting. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience.

Job Responsibilities/Tasks Customer Experience: Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations: Learn from store, pharmacy, district manager, competitors and customers/patients Engage in a kick-off and day of service activity Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Engage in weekly meetings with store manager or pharmacy manager

Learns to:

• Analyze inventory trends
• Supervise inventory management, including ordering items, keeping stock, and liquidating stock
• Leverage company resources to avoid outs and overstock
• Evaluate and develop displays, including promotional, seasonal, super structures, and sale merchandise
• Complete resets and revisions

Basic Qualifications

• Should be a Student beginning or completing Senior year towards a Bachelor's degree
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work flexible schedule, including evening and weekend hours

Preferred Qualifications

• Prefer the knowledge of store inventory control
• Will consider employment of qualified applicants with arrest and conviction records
• An Equal Opportunity Employer, including disability/veterans
• This information is being provided to promote pay transparency and equal employment opportunities at Walgreens
• The current salary range for this position is $17.00 per hour - $19.50 per hour
• The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors
• This role will remain open until filled
• To review benefits, please click here jobs.walgreens.com/benefits
• If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Apply Save job