Community Manager

Careerscape
  • Remote, NC
  • Remote
  • $70,000–$100,000 Per Year
  • Full-time
30+ days ago

Job Description

Careerscape is supporting a client opening for a Remote Entry-Level Community Manager. This role focuses on building, engaging, and managing online communities while supporting brand presence and customer interaction.

This is an excellent opportunity for someone who is creative, communicative, and interested in social media, online engagement, and brand growth. No prior professional experience is required—training will be provided.

The Community Manager will interact with users, respond to messages, manage online discussions, and help grow a positive and active digital community.

This role is ideal for candidates interested in community management, social media, customer engagement, or digital marketing.

Responsibilities

  • Manage and engage with online communities across platforms
  • Respond to comments, messages, and user interactions
  • Monitor community activity and ensure a positive environment
  • Assist with social media posting and engagement strategies
  • Track engagement metrics (comments, shares, growth, activity)
  • Identify trends and opportunities to grow the community
  • Support brand voice and communication consistency
  • Collaborate with marketing and content teams
  • Assist with campaigns, promotions, and online events
  • Report on community insights and engagement performance
  • Help manage user feedback and escalate issues when needed

Requirements

  • High school diploma or equivalent required
  • No prior experience required (training provided)
  • Strong written and verbal communication skills
  • Interest in social media, online communities, or digital engagement
  • Comfortable interacting with users and responding publicly
  • Basic computer and social media platform knowledge
  • Creativity and attention to detail
  • Ability to stay organized and manage multiple tasks
  • Comfortable working independently in a remote environment
  • Positive, professional, and people-focused mindset

Benefits

  • Fully remote work flexibility within the United States
  • Competitive entry-level compensation (above market range)
  • Performance-based bonuses tied to engagement and growth
  • Medical, dental, and vision coverage options
  • Paid time off, holidays, and sick leave
  • 401(k) retirement plan options
  • Paid onboarding and training
  • Career growth into Social Media Manager, Community Lead, or Marketing roles
  • Access to content and social media tools
  • Collaborative and creative team environment

Numbers & Facts

LocationRemote, NC (
Remote
)
Job TypeFull-time
Salary$70,000–$100,000 Per Year

Skills

  • Communication Skillsunmatched
  • Community Supportunmatched
  • Consumer Brandingunmatched
  • Customer Escalationsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Detail Orientedunmatched
  • Marketingunmatched
  • Metricsunmatched
  • Multiplatform/Cross-Platformunmatched
  • Multitaskingunmatched
  • Online Communitiesunmatched
  • Online Helpunmatched
  • Online Marketingunmatched
  • Online Promotionsunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Promotional Programsunmatched
  • Social Mediaunmatched
  • Speech Technologyunmatched
  • Team Playerunmatched
  • Trend Analysisunmatched
  • User Interface/Experience (UI/UX)unmatched
  • Writing Skillsunmatched

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