The ideal candidate is positive, enthusiastic, and self-starting and can lead a team whose only goal is to ensure complete customer satisfaction at all times. This position requires the candidate to balance the authority of being the absolute decision maker on the property level with the management skills needed to run the daily tasks of a leasing office.
Duties:
Manage all aspects of assigned properties
Manage the leasing office
Coordinate monthly rent collection
Make and organize keys
Serve as team leader during the move-in and move-out processes
Demonstrate mastery of Entrata software
Demonstrate mastery of "Happy Inspector" App for final apartment walk-through''s
Manage resident communications and interactions
Oversee social media
Maintain a positive, productive relationship with tenants
Advertise and market vacant spaces to attract tenants
Collect receivable accounts and handle operating expenses
Monitor competitive market information
Oversee the facility
Resolve cable and internet issues
Manage security cameras and security log book
Manage work orders
Oversee interiors of buildings
Oversee fire alarm and sprinkler emergencies
Oversee subcontractors
Skills/Qualifications:
Proven work experience as property or community manager
Fully understanding property management and its financial aspects
In depth knowledge of all rules and regulations surrounding property management
Competency in MS Office and relevant databases and software
Customer focus and bottom line orientation
Interpersonal savvy with strong communication and presentation skills
Well organized with excellent time management skills