We are seeking a Community Manager, you will have responsibility for the operational aspects and the continued profitability of your community and will serve as the day-to-day point of contact for residents at two of our Manufactured Home communities. You will be in charge of everything from capital improvements, administrative activities, marketing, leasing and home sales of new and pre-owned homes, to property maintenance, budgeting, human resource management and, most importantly, resident relations. Ensuring a positive atmosphere and responsive service for the members of your community will not only mean satisfied long-term residents, but also better word of mouth referrals!
Why Join Gemstone Communities?
We believe our team members are our greatest asset. That's why we offer a competitive compensation and benefits package, including:
Competitive pay
Eligibility for quarterly performance bonuses
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off (PTO)
Paid Holidays
Employee Assistance Program (EAP)
Opportunities for advancement and career growth within a growing company
What You'll Do
Ensure residents receive the highest levels of service consistent with our customer service philosophy
Handle and resolve resident/customer service issues in a timely and professional manner
Maintain properties to ensure they look their best at all times
Develop a marketing strategy and maintain effective advertising to attract prospective residents to community
Market model, pre-owned, and brokered homes for sale
Coordinate and manage the lease purchase program, including repairs, leasing, sales, refurbishments, closings, and follow-up
Meet or exceed home sales and leasing budgets
Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts
Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances
Oversee capital expenditure improvements
Other duties and projects as assigned
Requirements
Proficient in computer skills and software, including Microsoft Office.
3 - 5 years of experience property management
Mobile home experience a plus
Rent Manager experience a plus
Must have flexibility to work weekends when required
Must have strong written and verbal communication skills as well as excellent organizational skills.
Numbers & Facts
Location
Cincinnati, OH
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Skills
Advertisingunmatched
Brokerageunmatched
Budget Managementunmatched
Budgetingunmatched
Capital Expenditure (CAPEX)unmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Softwareunmatched
Credit and Collectionsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Employee Assistance Planunmatched
Exceeded Sales Goalunmatched
Expense Trackingunmatched
Financial Modelingunmatched
Human Resources Managementunmatched
Leasingunmatched
Marketingunmatched
Marketing Strategyunmatched
Microsoft Officeunmatched
Organizational Skillsunmatched
Past Due Accountsunmatched
Philosophyunmatched
Presentation/Verbal Skillsunmatched
Profit & Lossunmatched
Property Maintenanceunmatched
Property Managementunmatched
Rentalsunmatched
Reporting Skillsunmatched
Salesunmatched
Strategic Planningunmatched
Time Managementunmatched
Vision Planunmatched
Writing Skillsunmatched
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