Community Manager

We are seeking an accomplished Community Manager to lead the operations, financial performance, and resident experience of a premier luxury multifamily community. This role requires a proven leader with experience managing large-scale Class A assets, driving revenue growth, and overseeing high-performing onsite teams. The ideal candidate has successfully managed communities exceeding 400 units, understands the complexities of lease-up and stabilization, and possesses strong business acumen related to revenue management, asset preservation, and operational excellence. This is an opportunity to oversee a flagship property and play a key role in maximizing occupancy, resident satisfaction, and long-term asset performance.

• Recruit, develop, and lead a high-performing onsite team, including leasing, administrative, and maintenance personnel.
• Foster a culture of accountability, professionalism, and exceptional customer service.
• Provide coaching, performance management, and career development support to team members.
• Partner with maintenance leadership to ensure operational efficiency and property readiness.
• Establish performance expectations and monitor progress toward occupancy, retention, and financial goals.

• Direct all day-to-day operations of a luxury multifamily community.
• Maintain exceptional curb appeal, amenity presentation, and overall community standards.
• Conduct regular property inspections and implement corrective action plans as needed.
• Ensure efficient apartment turnover processes and readiness for resident move-ins.
• Oversee vendor relationships, service contracts, and operational compliance requirements.

• Drive financial performance through strategic revenue management and expense control.
• Analyze market conditions, competitor activity, occupancy trends, and pricing opportunities.
• Develop and implement rental pricing strategies that maximize revenue and support occupancy objectives.
• Manage concession programs and evaluate their effectiveness against leasing goals.
• Prepare, administer, and monitor operating budgets and forecasts.
• Review financial reports, identify performance trends, and implement action plans to improve results.
• Ensure timely rent collections and effective delinquency management.

• Lead lease-up initiatives and occupancy growth strategies for newly delivered or repositioned communities.
• Collaborate with marketing and leasing teams to accelerate absorption and achieve stabilization goals.
• Monitor leasing traffic, conversion ratios, and market penetration to adjust strategies as needed.
• Develop resident retention programs that support long-term occupancy and revenue growth.
• Partner with ownership and regional leadership to execute asset-specific business plans.

• Manage capital improvement initiatives and property enhancement projects.
• Coordinate warranty-related items with contractors, vendors, and development partners.
• Oversee vendor performance to ensure quality workmanship and contract compliance.
• Support long-term asset preservation through preventive maintenance planning and execution.
• Monitor project timelines, budgets, and completion standards.

• Deliver a superior resident experience through responsive communication and service excellence.
• Address resident concerns and escalated issues promptly and professionally.
• Ensure compliance with Fair Housing regulations, OSHA standards, and company policies.
• Maintain accurate documentation and operational records.

• Minimum 5 years of multifamily property management experience.
• At least 2 years of experience managing a Class A luxury apartment community.
• Experience overseeing communities of 400+ units.
• Demonstrated success leading large onsite teams and managing complex operations.
• Strong experience with budgeting, financial reporting, and revenue optimization.

• Lease-up, new construction, or property stabilization experience.
• Experience opening, delivering, or stabilizing newly developed multifamily communities.
• Capital project management experience, including vendor oversight and warranty coordination.
• Experience working within luxury, high-profile, or flagship multifamily assets.

• Advanced revenue management and pricing strategy expertise.
• Strong understanding of leasing analytics, market surveys, and competitive positioning.
• Proven leadership, coaching, and employee development abilities.
• Excellent organizational and project management skills.
• Strong analytical and financial decision-making capabilities.
• Exceptional customer service and conflict resolution skills.
• Knowledge of Fair Housing laws and multifamily compliance standards.
• Proficiency with property management software platforms such as Yardi, RealPage, Entrata, or similar systems.
• Strong Microsoft Office skills, including Excel and Outlook.

• Ability to walk the community regularly, including climbing stairs.
• Ability to inspect units, amenities, and common areas throughout the property.
• Ability to lift up to 25 pounds occasionally.
• Flexibility to work evenings, weekends, and holidays as business needs require.

Salary Range: $100,000 – $130,000 annually, commensurate with experience and qualifications.

Comprehensive benefits package may include:

• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Disability Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Parental Leave
• Pet Insurance
• Employee Recognition Programs
• Professional Development Opportunities

If you have a track record of leading luxury multifamily communities, driving operational excellence, and delivering exceptional financial results, we encourage you to apply.

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This job is In-Person.

Pay Range: Salary $100,000.00 to $130,000.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.