Community Manager - Multifamily

Summary of Position 

The Community Manager is accountable for all day-to-day property management operations, including leasing activity, occupancy, maintenance performance, rent collections, and financial performance and reporting within a multifamily community, including Affordable Housing and LIHTC properties. An exceptional Community Manager effectively manages and coordinates the on-site team, activities, and available resources to accomplish community objectives set forth by the ARTISAN Regional or Area Manager.

Principal Accountabilities  

• Conduct all business in accordance with ARTISAN policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
• Ensure full compliance with LIHTC program requirements, including income certifications, recertifications, file audits, and adherence to all applicable federal, state, and agency regulations
• Assist in formulation of budgets for each upcoming calendar year. The Community Manager is responsible for staying within the established budget guidelines throughout the year.
• Actively maintain and report monthly variances and narratives.
• Ensure that all rents are collected when due and posted in a timely manner. Ensure all bank deposits are made in a timely manner and deposits are reported to the corporate office daily.
• Aggressively pursue past due rent collections via frequent follow up, performing evictions, liens, and monetary judgements as necessary.
• Coordinate with ARTISAN Construction, vendors, and maintenance technicians regarding work scheduling, renovations, and capital expenditures.
• Approve payables to ensure timely payments and continuance of services.
• Regularly inspect community to ensure cleanliness, proper signage, safety, and overall exceptional curb appeal and presentation.
• Conduct market research to accurately and competitively price rental rates and amenities.
• Ensure lease files are complete and executed properly.
• Responsible for leasing office opening on schedule, condition of office, and condition of model apartment(s).
• Attend scheduled ARTISAN management meetings, trainings, and special events.
• Represent the company in a professional manner at all times.
• Perform other related duties and responsibilities as needed.

Physical Demands of the Position 

The Community Manager will be exposed to the constant activity that requires intermittent standing, walking, climbing stairs, and crouching. The Community Manager should maintain a working knowledge of OSHA guidelines and follow any procedures set forth to protect the health and safety of the on-site staff, the community, the residents, and themselves.

Requirements 

• High school diploma or equivalent; College-level education highly preferred.
• 2+ years of on-site Leasing, Assistant Manager, or Property Manager experience.
• Strong computer proficiency including electronic communications, CRM, Microsoft Office, Microsoft Excel, Microsoft Outlook, Property Management Software (RealPage preferred).
• Industry designations preferred (CAM, CAPS, CPM, Real Estate License)
• Driver's License and transportation required.
• Affordable experience preferred.