Community Manager - Multifamily Property Management - Base Salary to 85k/year - Norwalk, CT

Community Manager - Multifamily Property Management - Base Salary to 85k/year - Norwalk, CT

• Our client, a full-service property management firm, is seeking an experienced Community Manager to oversee a multifamily residential community in Norwalk, CT. This is a hands-on leadership role responsible for day-to-day operations, leasing performance, resident satisfaction, and financial results.

Responsibilities:

• Oversee all daily operations of a multifamily residential community
• Hire, train, and supervise onsite staff
• Partner with Maintenance Supervisor to coordinate work orders, turns, and preventative maintenance
• Drive occupancy, leasing activity, and resident retention initiatives
• Manage resident relations, including conflict resolution and service recovery
• Prepare and manage operating budgets; monitor financial performance and NOI
• Track and report on occupancy, leasing trends, and service KPIs
• Oversee rent collection, delinquency management, and financial reporting
• Maintain vendor relationships, review invoices, and ensure proper documentation (COIs)
• Ensure compliance with company policies, safety standards, and fair housing regulations
• Conduct regular inspections of common areas, model units, and vacant units
• Oversee applicant screening, including credit and background review
• Maintain a high standard of community appearance and customer service

Qualifications:

• High school diploma or equivalent
• 3+ years of multifamily (apartment) property management experience
• 1+ years in a Community Manager or Property Manager leadership role
• Experience managing onsite teams and coordinating maintenance operations
• Experience with leasing, occupancy management, and resident retention
• Exposure to budgeting, rent collections, and property financials (NOI)
• Ability to work a flexible schedule, including weekends and holidays
• Ability to walk the property, including climbing stairs
• Experience managing mid- to large-size apartment communities
  

Compensation:

• Base salary in the 75k - 85k/year range
• Insurance Coverage
• 401k with match + immediate vesting
• Paid Holidays and 3+ weeks PTO
• 30% Rent Discount
• Tuition Reimbursement (2,000/year)
• Paid Parental Leave (4 weeks)
• Employee Referral Bonus + Recognition Programs

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