Community Manager

Wendover Management, LLC
  • Orlando, FL
    30+ days ago

    Job Description

    Community Manager

    At Wendover Management, we build more than affordable communities—we cultivate places where people and potential flourish. As part of our Wendover Life+ commitment, we strive to provide more than just housing. We offer care, connection, and opportunities to grow—for both our residents and our team.

    We're looking for a Community Manager with passion, leadership excellence, and a service-first mindset to lead one of our affordable housing communities in Florida. If you’re energized by the idea of making an impact in residents’ daily lives while managing the full operational heartbeat of a community, we want to meet you.

    The ideal candidate thrives in a collaborative environment, values teamwork, and enjoys working with a diverse and vibrant community of residents and colleagues. If you’re ready to be the face of a community where lifestyle and service go hand-in-hand, we’d love to meet you.

    Requirements

    What You’ll Do

    As a Community Manager, you’ll act as the site-level CEO—overseeing property performance, leading your team, and ensuring a high-quality living experience for our residents. You’ll create a welcoming environment that reflects the best of Wendover’s care-first culture.

    Team Leadership

    • Lead, coach, and mentor your leasing and maintenance teams to achieve site goals
    • Conduct regular performance check-ins and annual reviews with clarity and purpose
    • Foster a collaborative, inclusive, and high-performing team culture

    Financial & Operational Oversight

    • Partner in the development of annual budgets and manage daily financials
    • Monitor and control operating expenses and recommend efficiency opportunities
    • Track and report on community performance, occupancy, and collections

    Maintenance & Facilities Management

    • Oversee work schedules, preventative maintenance programs, and vendor coordination
    • Ensure timely completion of service requests and high-quality repairs
    • Maintain safety, curb appeal, and long-term asset preservation

    Purchasing & Vendor Management

    • Develop and maintain strong relationships with third-party vendors
    • Manage service contracts, vendor performance, and ensure timely project execution
    • Keep accurate inventory of maintenance supplies and control purchasing within budget

    Resident Engagement & Customer Experience

    • Deliver outstanding customer service to residents, vendors, and stakeholders
    • Ensure timely, empathetic response to all service requests and inquiries
    • Foster a sense of community through resident events and thoughtful communication

    Compliance & Safety

    • Ensure full compliance with company policies and LIHTC regulations
    • Keep resident files, applications, and documentation audit-ready
    • Enforce safety protocols and ensure zero tolerance for lost-time accidents

    Marketing & Lease-Ups

    • Execute local marketing strategies to drive qualified traffic and increase occupancy
    • Monitor leasing performance and adjust tactics to meet occupancy and revenue goals

    What You Bring to the Team

    • Bachelor’s degree preferred
    • 1+ year of experience managing a LIHTC (Low-Income Housing Tax Credit) property
    • CAM, CAPS, or CPM designation preferred
    • Deep understanding of affordable housing compliance and operations
    • Experience managing budgets, teams, and resident concerns in real-time
    • Proficiency in Microsoft Office, property management software, and social media
    • Strong communication, time management, and problem-solving skills
    • Natural relationship-builder with the ability to connect with diverse residents and teammates
    • Highly organized, adaptable, and comfortable managing multiple priorities in a fast-paced setting
    • Professional appearance and a polished, customer-first demeanor
    • Confidence, adaptability, and a passion for purpose-driven work
    • A mindset of care, curiosity, and continuous improvement

    About the Working Environment

    You’ll work in a professionally managed on-site office, leading a team and engaging directly with residents. This full-time position may require occasional evenings or weekends and may exceed 40 hours per week depending on operational needs. Confidentiality, adaptability, and professionalism are a must.

    Compensation includes base pay plus performance-based bonuses.If you’re ready to bring energy, integrity, and care to a team that’s building something meaningful, we’d love to hear from you.

    Benefits

    Who We Are.

    Wendover Management, LLC is the property management arm of Wendover Housing Partners, specializing in the development, financing, and management of multifamily communities for students, families, and seniors. As a leading provider of affordable and workforce housing across the Southeast, our diverse and growing portfolio reflects our commitment to creating high-quality, inclusive housing opportunities in communities of all backgrounds.

    With rapid growth underway, we’re looking for passionate, talented individuals to join our team and help us continue building communities that make a difference.

    Work With Us. At Wendover, our Employee Value Proposition reflects a deep commitment to purpose-driven careers, personal growth, and meaningful impact. We go beyond competitive pay to offer a supportive, values-based environment where associates thrive.

    • Purpose in Every Role – Our work strengthens communities and changes lives. Every task contributes to a greater mission, offering a strong sense of meaning and fulfillment.
    • Real Career Growth – Wendover is more than a workplace—it’s a place to build a career. With leadership development and advancement opportunities, we support your long-term success.
    • Integrity You Can Count On – We lead with trust, consistency, and accountability. Our culture creates psychological safety and builds strong, authentic relationships.
    • Driven & Resilient Culture – Challenges fuel our innovation. We maintain momentum through teamwork, support, and perseverance, empowering associates to grow and succeed.
    • A Place to Belong – We prioritize inclusivity, connection, and respect. Everyone is valued for who they are and what they bring to the team.

    At Wendover, you’re not just joining a company—you’re joining a mission. Discover the difference of working in a place where your contributions truly matter.

    Wendover Life+ | Total Rewards Designed for You

     At Wendover, we believe in supporting the whole you—professionally, personally, and purposefully. That’s why we offer Wendover Life+, our comprehensive total rewards package designed to help you thrive at work – and in life.

    In addition to competitive pay and a supportive work environment, our team members enjoy a robust selection of benefits that promote well-being, security, and growth.

    Wendover Life+ Benefits Include:

    Health & Wellness

    ·         Medical Insurance: Wendover covers 90% of the associate-only premium up to a select plan level

    ·         Dental & Vision Insurance

    ·         Health Savings Account (HSA) for HDHP plans

    ·         Flexible Spending Accounts (FSA)

    ·         Short-Term & Long-Term Disability

    ·         Life Insurance

    ·         Employee Assistance Program (EAP) for mental and emotional well-being

    Time to Recharge

    ·         Generous Paid Time Off (PTO)

    ·         Paid Holidays

    ·         Additional time off for community engagement or personal development

    Financial & Lifestyle Perks

    ·         401(k) Retirement Plan with 100% company match up to 3% of your salary

    ·         Rent Discounts at select Wendover communities

    ·         Ongoing Learning & Tuition Reimbursement

    ·         Opportunities for Career Advancement and Leadership Growth

    Wendover Life+ is more than a benefits program—it’s our commitment to helping you flourish both inside and outside of work. We continually assess and enhance our offerings to meet your evolving needs, because when you thrive, our communities thrive.

    Numbers & Facts

    LocationOrlando, FL
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    Skills

    • Affordable Housingunmatched
    • Alliance/Partner Marketingunmatched
    • Budget Managementunmatched
    • CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)unmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Compensation and Benefitsunmatched
    • Continuous Improvementunmatched
    • Contract Managementunmatched
    • Corporate Policiesunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Employee Assistance Planunmatched
    • Establish Prioritiesunmatched
    • Facilities Managementunmatched
    • Facilities and Maintenanceunmatched
    • Financial Managementunmatched
    • Financial Operationsunmatched
    • Inventory Managementunmatched
    • Leadershipunmatched
    • Life Insuranceunmatched
    • Low-Income Housing Tax Credit (LIHTC)unmatched
    • Maintain Complianceunmatched
    • Maintenance Servicesunmatched
    • Marketing Strategyunmatched
    • Meet Sales Quotaunmatched
    • Mentoringunmatched
    • Microsoft Officeunmatched
    • Multitaskingunmatched
    • Operational Expenditure (OPEX)unmatched
    • Operations Managementunmatched
    • Organizational Skillsunmatched
    • Performance Analysisunmatched
    • Preventative Maintenanceunmatched
    • Problem Solving Skillsunmatched
    • Procurement Managementunmatched
    • Project Executionunmatched
    • Project Trackingunmatched
    • Project/Program Coordinationunmatched
    • Property Managementunmatched
    • Property Taxunmatched
    • Psychologyunmatched
    • Purchasing/Procurementunmatched
    • Regulationsunmatched
    • Social Mediaunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Vendor/Supplier Evaluationunmatched
    • Vendor/Supplier Managementunmatched

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