Administrative Skills, Communication Skills, Customer Service Management, Customer Support/Service, Data Entry, Detail Oriented, Facilities Management, Home Inspections, Legal Documents, Legal Support Skills, Maintain Compliance, Multitasking, Operations, Presentation/Verbal Skills, Property Management, Record Keeping, Regulations, Regulatory Compliance, Safety Compliance, Safety Standards, Time Management, Writing Skills
Waynesville, North Carolina
Job Summary:
We are seeking a dedicated and proactive Community Manager to oversee the daily operations of our residential community. The ideal candidate will possess strong customer service skills, a keen understanding of property management, and the ability to foster positive relationships with residents. This role requires a blend of administrative expertise and facilities management, ensuring that the community remains a welcoming and well-maintained environment.
Responsibilities:
- Manage day-to-day operations of the community, ensuring high standards of service and resident satisfaction.
- Handle resident inquiries, concerns, and requests in a timely and professional manner.
- Utilize Real Page software for data entry, lease management, and tracking resident accounts.
- Conduct regular inspections of the property to ensure compliance with safety standards and maintenance needs.
- Collaborate with maintenance staff to address repairs and upkeep of facilities.
- Feature amenities and services to enhance resident experience.
- Maintain accurate records related to leasing agreements, contracts, and legal documentation in compliance with Fair Housing regulations.
- Organize community events to promote resident engagement and foster a sense of community.
Qualifications:
- Proven experience in customer service or property management is preferred.
- Familiarity with Real Page or similar property management software is highly desirable.
- Strong administrative skills with attention to detail for data entry tasks.
- Knowledge of Fair Housing regulations and legal administrative processes is a plus.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with residents and staff.
- Ability to manage multiple tasks efficiently while maintaining a positive attitude.
- Experience in facilities management is an advantage.
Benefits:
- 401(k) matching.
- Dental insurance.
- Flexible spending account.
- Health insurance.
- Health savings account.
- Life insurance.
- Paid time off.
- Vision insurance.
Interested parties should send resume to CAM@balsammountainapartments.com.
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Balsam Mountain Apartments