Community Operations Intern

Job Description

About the Role:

As a Community Operations Intern, you will support Agilent's global community initiatives and knowledge base programs. This role is designed for individuals passionate about digital engagement, process improvement, and customer success. You will work closely with product managers, content specialists, and technical support teams to enhance community experiences and streamline operations.

Key Responsibilities

• Assist in managing the Community platform and related content management tools.

• Support the lifecycle of community content: creation, migration, review, and audit.

• Collaborate with internal teams to improve community processes and user experience.

• Help implement community engagement programs, including badges and advocacy initiatives.

• Provide operational support for community roadmap projects, including test case writing and user acceptance testing.

• Analyze community metrics and prepare reports to inform strategic decisions.

What You'll Gain

• Hands-on experience in community operations and digital engagement strategies.

• Exposure to global teams and enterprise-level community programs.

• Opportunity to contribute to initiatives that enhance customer success and technical support.

Qualifications

• Currently pursuing a degree in Business, Communications, Digital Marketing, Science, or related field.

• Strong organizational and project management skills.

• Familiarity with online communities, knowledge management, and customer support platforms is a plus.

• Excellent communication skills and ability to work in a global, cross-functional team.

• Proficiency in Microsoft Office; experience with CoPilot and Power Automate is desired.

The intern pay rate for this position is $19.00 - $24.00/hour plus eligibility for paid holidays and medical benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least August 27, 2026 or until the job is no longer posted.

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

No

Shift:

Day

Duration:

6-9 Months

Job Function:

General