Community Outreach Coordinator

State of Maine

Portland, Maine

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JOB DETAILS

SALARY

$56,825.60–$80,516.80

SKILLS

Brokerage, Campaigns, Communication Skills, Community Relations, Community and Social Services, Department of Health and Human Services, Event Management, Flyers, Government Organizations, Health Education, Health Insurance, Interviewing Skills, Leadership, Marketing, Marketing Communications, Marketing Plan, Organizational Skills, Presentation/Verbal Skills, Project/Program Coordination, Public Health, Public/Media/Press/Analyst Relations, Social Media, Social Work, Strategic Planning, User Documentation, Writing Skills

LOCATION

Portland, Maine

POSTED

Today

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department of Health and Human Services (DHHS)

Public Service Coordinator I

Date: May 13, 2026

Closing Date: May 27, 2026

Job Class Code: CA24

Grade: 24 (Confidential)

Salary: $56,825.60 - $80,516.80 per year

Position Number: 20002-4948

Location: Portland

-Limited Period Position-

This position allows for partial telework with management approval.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

As a Community Outreach Coordinator, you will be responsible for working with the Office of the Health Insurance Marketplace (OHIM) leadership (Director, COO, Policy & Outreach Director) to lead community outreach activities, build and coordinate partnerships, represent the office at events, and recruit and develop member testimonials. This position serves as the Office's subject matter expert on outreach strategy.

Specific duties include, but are not limited to:

Strategic Planning: Create and manage an annual Strategic Outreach Plan to reach and engage target populations. The plan must incorporate strategic networking goals, engage trusted community messengers, incorporate partner organization events, and proactively uncover new partnership opportunities for OHIM.
Outreach: Implement the Strategic Outreach Plan to improve marketplace awareness among targeted populations and trusted messengers and build relationships with community organizations. Work with the OHIM communications team and marketing vendor to develop appropriate outreach materials and coordinate work with the annual Marketing Strategic Plan. Identify events, coordinate OHIM and Assister/Navigator/Broker participation, and represent OHIM at events, including giving presentations.
Partnerships: In collaboration with the Policy and Outreach Director, initiate, build, and maintain targeted networking relationships with community-based organizations, state agency partners, and other organizations/individuals aligned with OHIM's goals.
Writing: Develop communication materials for outreach purposes, including flyers, posters, email communication, and social media posts.
Testimonials: Identify potential testimonial opportunities among the member population and general public that will help advance OHIM's mission. Develop interview guides, lead outreach to participants, coordinate and conduct interviews, lead photo and video shoots, and transcribe interview sessions. Synthesize individual and group learnings, and develop storybooks, videos, written pieces, and soundbites. Work with the OHIM communications, policy, and leadership teams, as well as the marketing vendor, to disseminate and utilize testimonials.
Project Work: Coordinate with teams within OHIM and with outreach partners to collect, process, and synthesize feedback that helps to inform and guide operational decisions and future planning. Assist with monitoring social media accounts as needed.
Mission: Advance the Department's mission to improve the health and well-being of all Mainers and to identify and reduce disparities across the state.

Minimum Qualifications:

In order to qualify for this position, you must have an eight (8) year combination of education and/or experience that includes a bachelor's degree in public health, health education, communications, social services, or a closely related field -AND- four (4) years of experience with developing and maintaining positive relationships with community organizations or private business professional organizations on health-related outreach or advocacy efforts, ideally in the State of Maine. Professional experience must include experience with testimonial collection. Directly related professional experience may be substituted for education on a year-for-year basis.

The background of well-qualified candidates will demonstrate the following competencies:

Experience representing a government agency or organization with external stakeholders.
Strong written and oral communication skills.
Experience conducting interviews and developing communications materials that include consumer stories for use in marketing, communications and/or policymaker education campaigns.
Prov

About the Company

State of Maine

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