Community Outreach Office Assistant

Community Outreach Office Assistant / Clinic Administrative Coordinator

Location: Kingston, RI (Onsite)
Schedule: Monday-Friday, 8:30 AM-4:30 PM
Duration: Minimum 6-month contract with strong potential for full-time conversion
Employment Type: W2 Contract through Epitec

Overview

Epitec is seeking a highly organized and customer-focused Community Outreach Office Assistant / Clinic Administrative Coordinator to support daily operations within a healthcare-focused clinical environment. This role serves as the primary point of contact for clients, faculty, students, and community partners, ensuring a welcoming and efficient experience while supporting scheduling, administrative functions, and clinic operations.

The ideal candidate will have administrative experience in a healthcare or clinical setting, strong customer service skills, and experience working with electronic medical records and scheduling systems.

Key Responsibilities

Clinic Operations

• Manage client scheduling, intake, check-in, and check-out processes
• Maintain accurate appointment and scheduling records
• Coordinate clinic calendars and facility utilization
• Track and distribute parking vouchers as needed
• Support the day-to-day operational needs of the clinic

Client Services

• Serve as the primary point of contact for clients, faculty, students, staff, and community partners
• Greet and assist visitors throughout their clinic experience
• Respond professionally to phone calls, emails, and general inquiries
• Provide confidential, customer-focused support in a professional environment

Administrative & Financial Support

• Assist clients with credit card payments and online payment processes
• Monitor payment activity and accounts receivable support functions
• Assist with purchasing and procurement activities
• Support clinic leadership and staff with administrative tasks and special projects
• Coordinate office resources, supplies, and operational logistics

Compliance & Records Management

• Maintain secure and accurate records
• Ensure adherence to HIPAA, clinic policies, and confidentiality requirements
• Support compliance with established procedures and regulations

Required Qualifications

• Associate degree or equivalent combination of education and experience
• Minimum of 2 years of administrative experience in a healthcare, clinical, or related environment
• Experience using Microsoft Office Suite
• Experience working with Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems
• Strong organizational, prioritization, and multitasking skills
• Excellent verbal and written communication skills
• Proven customer service experience
• Ability to maintain confidential information and comply with HIPAA requirements
• Ability to work both independently and collaboratively
• Commitment to providing exceptional service to diverse populations

Preferred Qualifications

• Experience in a healthcare, university, or academic clinical setting
• Experience with accounts receivable, payment processing, or procurement activities
• Experience supporting faculty, students, or multidisciplinary teams
• Familiarity with university administrative systems

Why Join Through Epitec?

• Consistent Monday-Friday schedule
• Opportunity to support a newly centralized healthcare clinic environment
• Meaningful client-facing role with community impact
• Strong possibility of converting to a full-time employee after the contract period
• Work alongside healthcare professionals, faculty, and community stakeholders

Apply today to join a collaborative team dedicated to delivering exceptional service and supporting community health initiatives.