Community Outreach Program Manager

Position Details

Position Details

Job Title PROGRAM MANAGER Position Number 8102182 Work Modality Fully In-Person Is this request for the creation of a new Position (or the modification of an existing Position) to temporarily support the WorkDay ERP? no Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Rogers Park-Lake Shore Campus Department Name COMMUNITY SERVICE AND ACTION Location Code COMMUNITY SERVICE AND ACTION Is this split and/or fully grant funded? No Duties and Responsibilities

Position Overview:

The Community Outreach Program Manager (Manager) for Community Service and Action (CSA)

will develop and manage community-based programs that enhance Loyola student learning and formation through service, social justice, and civic engagement. These programs will be rooted in Ignatian tradition and Jesuit education principles. Reflection, leadership, and personal development are essential to the work responsibilities. Additionally, these student-centered experiences will support the personal and communal transformation made possible through mutually beneficial collaborations with community organizations. The Manager will ensure that CSA programs and initiatives support the University's mission and strategic plan as well as the vision and strategic plan of the Division of Mission Integration. Goals of this position include:

1. Lead student engagement in meaningful and impactful local service opportunities.

2. Develop and manage mutually beneficial relationships with local community partners.

3. Oversee student leadership development initiatives.

4. Design and facilitate student reflection, learning, and holistic development related to service.

5. Support departmental social justice education and civic engagement programming for students.

6. Manage marketing and public engagement through departmental social media and promotions.

Responsibilities:

1. Program Management

A. Manage direct service programs, including Loyola4Chicago, the St. Thomas of Canterbury Soup Kitchen Outreach, and Saturday of Service.

A1. Recruit, train, and support student participants.

A2. Manage program logistics such as communication, marketing, and record keeping.

A3. Oversee risk management policies, procedures, and trainings in alignment with Loyola and community partner policies.

A4. Integrate personal and communal reflection in all programs.

A5. Articulate, assess, and report on program learning outcomes.

B. Manage Student Leadership Development

B1. Recruit, train, and support student leaders.

B2. Engage leaders in education and formation rooted in Jesuit mission and values.

B3. Facilitate the CSA Mentor Program.

B4. Support leadership development opportunities beyond CSA.

2. Community Partner Engagement

3. Manage existing community partnerships with local non-profit organizations through regular communication, site visits, risk management, and collaboration.

4. Assess success and growth potential within community partner relationships and strategically respond to opportunities.

5. Implement procedures for opening and closing partnerships as needed.

6. Support community partner connections with other university departments.

7. Track opportunities for engagement outside of formal program partnerships.

8. Marketing and Public Engagement

9. Manage departmental marketing, with an emphasis on student-focused social media.

10. Guide departmental storytelling to highlight student, community partner, and other stakeholder voices.

11. Participate in departmental data collection, management, and use in marketing and program management.

12. Manage student consultations for engagement within and beyond CSA programs.

13. Other Duties

14. Support CSA social justice and civic engagement programming.

15. Assist with general CSA initiatives and with divisional and university programs and events.

16. Assist with departmental, divisional, and University reporting.

17. Engage campus partners in collaborative programming and community-based initiatives.

18. Other duties as assigned.

Minimum Education and/or Work Experience

• Bachelor's degree in related field; master's degree strongly preferred.
• At least three to five years of related experience and/or training.

Qualifications

• Master's Degree in Education, Social Work, Pastoral Theology, or related field.
• Able to work effectively with undergraduate students in a holistic manner, in both individual and group settings.
• Knowledgeable of Ignatian tradition, Jesuit values, and the university mission and able to apply them in student programming and community engagement.
• Skilled practitioner in implementing reflection and discernment experiences.
• Experience in higher education or community engagement (2-3 years).
• Demonstrated understanding and practice of impactful and mutually beneficial community collaborations.
• Adept in social media applications, best practices, and content development.
• Committed to diversity, equity, and inclusion across the responsibilities of the position.
• Excellent written and verbal communication skills.
• Skilled in effective interpersonal communication and partnership-building.
• Organized, detailed oriented, and able to manage multiple projects at one time.
• Proficient in use of computers, including data and web content management and graphic design.

Certificates/Credentials/Licenses

Valid Driver's License.

Computer Skills

• Adept in Microsoft Suite, including but not limited to Word, Excel and PowerPoint.
• Proficiency in managing web pages using CMS software.

Supervisory Responsibilities No Required operation of university owned vehicles Yes Does this position require direct animal or patient contact? No Physical Demands Lifting, Carrying, Standing Working Conditions Irregular Hours Open Date 05/15/2026 Close Date Position Maximum Salary or Hourly Rate $61,000/ann Position Minimum Salary or Hourly Rate $55,000/ann Special Instructions to Applicants

As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago's mission, candidates should consult our website at www.luc.edu/mission/. For information about the university's focus on transformative education, they should consult our website at www.luc.edu/transformativeed.

About Loyola University Chicago

Founded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes-including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.

Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here.

Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy.

Quick Link for Posting https://www.careers.luc.edu/postings/35188

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you possess a Bachelor's Degree in Education, Social Work, Pastoral Theology, or a related field?

• Yes

• No

• • Do you have experience working in higher education or community engagement?

• Yes

• No

• • How do your personal values align with Loyola University Chicago's mission and values?

(Open Ended Question)

• • Why do you want to work for Loyola University Chicago?

(Open Ended Question)

• • How did you hear about this employment opportunity?

(Open Ended Question)

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents