Community Outreach Representative

Alera Group

West Covina, California

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JOB DETAILS

SKILLS

Brokerage, Centers for Medicare and Medicaid Services (CMS), Communication Skills, Community Health, Community Relations, Documentation, Event Management, High School Diploma, Interpersonal Skills, Logistics, Maintain Compliance, Marketing, Medicare, Multilingual, Organizational Skills, Performance Analysis, Regulatory Compliance, Reporting Skills, Sales, Spanish Language, Time Management, Travel Industry, Willing to Travel

LOCATION

West Covina, California

POSTED

30+ days ago

OVERVIEW

Alera Group is looking for a Community Outreach Representative in Los Angeles, CA. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! The ideal candidate is personable, organized, compliance-minded, and comfortable engaging with seniors and community members in a public setting.

Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

RESPONSIBILITIES

The Community Outreach Representative is responsible for generating qualified Medicare and Covered California leads through community-based outreach activities, events, and educational opportunities throughout Southern California. This role serves as the primary on-site representative at approved community events, ensuring compliant engagement, professional brand representation, and effective lead capture to support enrollment growth.

Identify, coordinate, attend, and professionally represent the organization at approved community events, health fairs, and outreach activities
Build and maintain strong relationships with community partners, event organizers, and local organizations
This position is based onsite in Los Angeles, CA with travel to local company and community events.
Generate, capture, and qualify Medicare and Covered California leads in compliance with CMS and Covered California guidelines, providing high-level education (no plan-specific sales)
Ensure full compliance with all marketing regulations by using approved materials and maintaining accurate documentation of outreach and leads
Track event performance and lead outcomes, provide regular reporting, and coordinate logistics with internal teams and contracted agents

QUALIFICATIONS

High school diploma or equivalent
Strong interpersonal and communication skills
Comfortable engaging with seniors and diverse communities
Ability to work evenings and weekends as required for events
Strong organizational and time management skills
Bilingual preferred (Spanish a plus)

ADDITIONAL INFORMATION

This position is based onsite in Los Angeles, CA with travel to local company and community events.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $20 to $25 per hour.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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Location Type

Hybrid

About the Company

Alera Group

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