Community Partner Manager (English, Spanish)

Google LLC

Mountain View, CA

JOB DETAILS
SKILLS
Advertising, Alliance/Partner Management, Analysis Skills, Artificial Intelligence (AI), Business Development, Business Growth, C-Level Management, Campaigns, Cloud Computing, Cloud Storage, Communication Skills, Construction, Consumer Electronics, Content Management Systems (CMS), Cross-Functional, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Analysis, Data Management, English Language, Equal Employment Opportunity (EEO), Fonts, Gaming, Genetics, Investment Services, Latin Language, Logistics Management, Management Consulting, Market Analysis, Market Entry Strategy, Marketing, Multiplatform/Cross-Platform, Network Operations Center, OEM (Original Equipment Manufacturer), Onboarding, Operations Management, Performance Tuning/Optimization, Process Improvement, Product Management, Project/Program Management, Recruiting/Staffing Agency, Regulatory Requirements, Reliability Engineering, Retail, Software Development, Software Engineering, Spanish Language, Stock Purchase Plans, Systems Administration/Management, Target Marketing, Team Player, Training Data Sets, User Interface/Experience (UI/UX), eCommerce
LOCATION
Mountain View, CA
POSTED
13 days ago

Community Partner Manager (English, Spanish) - Google Careers

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Community Partner Manager (English, Spanish)

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corporate_fareGoogleplaceMexico City, CDMX, Mexico

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Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

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Please submit your resume in English - we can only consider applications submitted in this language.

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Minimum qualifications:

  • Bachelor"s degree or equivalent practical experience.
  • 1 year of experience in business development, partnerships, management consulting, or investment banking, in the consumer electronics, auto, OEMs, telecom, e-commerce/retail, apps, ads, gaming, or technology industries.
  • Experience working with C-level executives and cross-functionally across all levels of management.
  • Experience managing agreements or partnerships.
  • Ability to communicate in Spanish and English fluently to support client relationships in the region.

Preferred qualifications:

  • Experience working autonomously in a changing, and collaborative environment.
  • Experience partnering with technology platforms (e.g., CDPs, CRMs, CMSs, data onboarders, etc.), consultancies and agencies.
  • Experience with Google"s performance/measurement products (e.g., data strength, Google tag gateway, data manager, enhanced conversions, vehicle listing ads).
  • Experience developing AI tools to scale/streamline tasks.
  • Experience analyzing data to make decisions.

About the job

As a Community Partner Manager (CPM), you will have the exciting opportunity to engage at scale managing thousands of talented creators across all genres and sizes. You will onboard, educate, engage and support our emerging creator communities across Spanish Speaking Latin America. Your role involves targeted creator onboarding, scalable community communications and engagement, scaled support, and the establishment and execution of a sophisticated operational model including multiple communication platforms and tools, as the team is being run as an innovative hub, and you'll be a crucial part of the acceleration and adding science to our scale, including through AI. In addition to managing the creators in our "always-on" community, you will be hosting quarterly product-focused bootcamps to drive adoption and scale and to create lighthouse product ambassadors we can partner with for feedback and showcasing the product to other peers.The Global Partnerships organization is responsible for exploring new opportunities with Google"s partners. Google's Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products.

Responsibilities

  • Manage a portfolio of top and emerging creators across Spanish-Speaking Latin America, implementing scaled communication plans tailored to various segments of the creator community.
  • Design and execute educational and activation programs, including quarterly product-focused bootcamps, scaled workshops, and peer-to-peer sessions (both virtual and in-person) to foster creator development.
  • Collaborate closely with the Marketing and Product teams to align current trends and campaigns with the creators" content strategies.
  • Provide quarterly market analysis and execute targeted market action plans to optimize regional performance and ensure a consistent increase in monthly users.
  • Analyze creator feedback to recommend and drive strategic changes to existing products, policies, and processes, ultimately increasing creator satisfaction, activity, and performance.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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