Community Partnership Manager

NADAP—a great place to work! 

Join our Health Homes Care Management team of engaging, creative and skilled professionals.

Benefits:

• 23 PTO Days, 12 Paid Holidays, and Summer Fridays
• Tuition Reimbursement
• Ongoing Professional Development, Growth Opportunities, and Employee Referral Program
• Medical, Dental, and Vision Plans, HSA/FSA Savings Plans
• Matching 401k Retirement Plan and Life Insurance
• Commuter Benefits Savings Program
• Employee Assistance Program and Wellness Program
• Travel OmniCard 

Position Summary

The Community Partnership Manager is responsible for creating and implementing field-based outreach initiatives that support the organization’s mission by increasing enrollments and developing strong community partnerships. This role is accountable for achieving monthly goals related to partner development and enrollment growth. The position requires field work for business development, consistent community engagement, relationship management, and strategic outreach efforts.

Essential Functions

• Identify, develop, and maintain partnerships with community organizations, hospitals, healthcare providers, and other stakeholders to expand access to services and increase referrals.
• Represent the organization at community events, networking opportunities, partner meetings, and outreach activities to promote programs and services. Serve as the primary liaison for assigned partners.
• Conduct presentations and informational sessions to potential referral sources, community organizations, healthcare providers, and other stakeholders to increase awareness of program offerings and generate referrals.
• Consistently meet or exceed monthly targets for new partner development and enrollment growth through strategic outreach planning and relationship-building efforts.
• Track outreach activities, partnership engagement, referrals, and enrollment metrics using CRM or internal tracking systems. Prepare and submit regular progress reports to leadership.
• Supervise, train, and support the Operations Coordinator responsible for managing the intake line, ensuring timely referral processing and high-quality customer service.
• Collaborate with leadership to evaluate community needs, analyze performance data, and develop or refine outreach strategies that align with organizational goals.
• Maintain professional knowledge of organizational programs, community resources, and industry trends to effectively communicate services and opportunities to partners. 

Qualifications

• Associate’s Degree with two years of related experience or high school diploma with at least four years of related experience.
• Job related experience in outreach, business development, account management, community relations, healthcare, social services, and/or a related field.
• Candidates must possess excellent interpersonal, organizational, writing & computer skills.
• Able to engage active and prospective partners during presentations to inform them of NADAP's program offerings.
• Client / customer service and relationship management experience.
• The Community Partnership Manager interacts with subordinates, management, clients, network partners and other social service providers on a regular and ongoing basis.
• The Account Manager must ensure that all programming and agency goals, policy & procedure and cannon of ethics are upheld in order to maximize the integrity of the program and services delivered.
• Work Schedule Work may require evening, night, holiday, or weekend assignments on occasion.
• The Community Partnership Manager position requires significant travel to/from offsite meetings and trainings with other providers, staff and clients via car, train, subway, or bus. Up to 25% local travel in Manhattan, Queens, Brooklyn and the Bronx. Primary work location and schedule could vary based on the needs of the program.

This position is a combination of work in-office and meeting with partners in the field, with option for remote work 1-2 day per week after the training period.

Salary: $75,000

About Us:

NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at www.nadap.org.