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COMMUNITY PROGRAM TECHNICIAN I

City of Long Beach (CA)

Long Beach, CA

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JOB DETAILS
SALARY
$21.54–$29.44 Per Hour
SKILLS
Administrative Skills, Adobe Acrobat, Aerospace and Defense, Background Investigation, Blueprints, Budgeting, Business Development, Business Loans, Business Operations, Business Services, Business Support, Candidate Qualification, Communication Skills, Community Programs, Community Support, Content Development, Continuous Improvement, Copying Machines, Customer Support/Service, Data Entry, Demographics, Dental Insurance, Diversity, Economic Development, Ecosystems, Employee Benefits, Entrepreneurship, Flexible Spending Accounts, Green Business, Health Insurance, Healthcare, Khmer Language, Leadership, Loans, Manufacturing, Multilingual, Newsletter, Office Equipment, On Call, Policy Development, Printers, Problem Solving Skills, Professional Services, Real Estate Development, Record Keeping, Retirement Plan, Revenue Growth, Sales/Support Engineering (SE), Small Business, Social Media, Sports, Spreadsheets, Startup, Team Player, Technical Support, Telephone Skills, Travel Industry, Word Processing
LOCATION
Long Beach, CA
POSTED
Today
Salary: $21.54 - $29.44 Hourly
Location : City of Long Beach, CA
Job Type: Unclassified - Full-Time, Permanent
Job Number: ED26-014
Department: Economic Development - (UC)
Division: ED-BUS DEV-BUSINESS SERVICES
Opening Date: 05/28/2026
Closing Date: 6/11/2026 11:59 PM Pacific

DESCRIPTION
THE COMMUNITY
Idyllically located on the Pacific Coast just south of Los Angeles and adjacent toOrange County, Long Beach is a vibrant city of approximately 450K residents. Known for its diverse and inclusive community, Long Beach features a unique blend of urban sophistication, cultural richness, and coastal charm. The City encompasses about 51 square miles, offering an array of parks, beaches, and recreational opportunities. Residents enjoy mild climate year-round perfect for outdoor activities such as biking, running, water sports, and much more. Long Beach is home to world-class attractions including the Aquarium of the Pacific, the historic Queen Mary, and the annual IndyCar Acura Grand Prix of Long Beach. Long Beach will be the largest venue city for the 2028 Olympic and Paralympic Games.

Long Beach also boasts a thriving economy supported by industries such as aerospace, education, health services, manufacturing, tourism and professional services. With two advanced educational institutions, California State University Long Beach and Long Beach City College, and robust K-12 schools, the City is a hub for learning and innovation. Transportation options abound. The Long Beach and Metro transit systems along with the City's own airport provide convenient access throughout the broader Southern California region. Long Beach is recognized as one of the nation's most walkable and bike-friendly cities.

CITY GOVERNMENT
Long Beach operates as a charter city governed by an elected Mayor and nine City Council members elected by district. The City Manager, appointed by the Mayor and City Council, oversees the daily operations of 15 departments and an FY26 annual budget of approximately $3.7B. The City employs over 6,000 full-time and part-time staff; dedicated to providing exceptional public services with the vast majority being represented by eleven employee associations.

The City of Long Beach fosters an environment where every employee is celebrated for their individuality and unique talents they bring to their role. Reflecting the diversity of the community within the workforce is a key priority embraced at every level of the organization-from management to policy creation. City Leadership actively promotes equity and inclusion by partnering with staff and community stakeholders to advance fairness in all initiatives. Transparency remains a cornerstone of these efforts with demographic data, including workforce diversity and pay equity by race and gender, shared publicly to ensure accountability and progress.
THE DEPARTMENTThe Department of Economic Development & Opportunity is an innovative department that leverages Federal, State, and City resources to generate growth in property, sales, and transient occupancy taxes that pay for services citywide. The Department continuously works to implement the recommendations of the Grow Long Beach Economic Blueprint. This comprehensive plan provides policy recommendations and will further Long Beach as an innovative ecosystem that lays a foundation for entrepreneurial success from business start-up to growth.

The Department has approximately 90 employees with five bureaus: Business Development, Business Operations, Real Estate Development, Waterfront Development, and Workforce Development. The Department's mission is to create economic opportunities for workers, investors, and entrepreneurs with an annual budget of over $31 million from eight different City funds.

To learn more about the Department visit:
  • Bureau Website
THE POSITION
The City of Long Beach, Economic Development & Opportunity Department has an immediate opening for one (1) unclassified, at-will Community Program Technician I to serve as staff for the Department's BizCare Program. BizCare is a program that connects diverse small businesses to important resources, such as grants, loans, and technical assistance through a proactive, community-based approach to economic and digital inclusion. Under the supervision of the BizCare Manager, the Community Program Technician I for the BizCare program will provide service in a support capacity, engaging small business owners and entrepreneurs in Long Beach to share information about resources, grants, loans, and programs that can support their businesses.

EXAMPLES OF DUTIES

EXAMPLES OF DUTIES
  • Under the direction of the Business Engagement Officer, serves as a key member of the BizCare team; providing clerical and administrative assistance for the BizCare suite of programs, including ongoing support for:
  • Small Business Loans
  • Level Up Long Beach
  • Green Business Certification
  • Business Support Partnerships
  • Digital Communications
  • Answers phone calls for BizCare Hotline which is open Monday - Friday from 8:00am - 5:00pm;
  • Monitors "4Biz" email to answer inquiries from business owners and others;
  • Provides in-person assistance through Pop-Ups and outreach visits;
  • Provides business owners with up-to-date information and technical assistance to access small business resources, such as grants, loans, and technical assistance that they may be eligible for;
  • Communicates with business owners and provides follow up for City programs, services, and resources;
  • Tracks small business engagement by filling out BizCare surveys and other forms of data tracking and reporting;
  • Supports communications with local partners for collaboration, outreach, and monthly Business Support Partner events;
  • Supports content creation and sharing of resources and small business stories through Social Media and biweekly Business Brief newsletter;
  • Provides administrative/implementation support for City programs such as Small Business Loans and Green Business Certification;
  • Works to review and continuously improve customer service;
  • Performs other related duties as assigned.

REQUIREMENTS TO FILE
REQUIREMENTS TO FILE

MINIMUM REQUIREMENTS
  • High School diploma or equivalent.
AND
  • Two (2) years of full-time equivalent professional experience providing technical support for the
    delivery of programs, activities, and services. College education in a related field may be substituted for the required experience on a year-for-year basis. (proof required)
*Required proof must be uploaded to the online application in PDF format at the time of filing.
DESIRABLE QUALIFICATIONS:
  • Bilingual Skills in Spanish or Khmer.
  • Ability to work evenings, nights, weekends, and holidays and on-call during emergencies as needed.
  • Learn, interpret, retain, and communicate technical and complex information, terminology, policies and procedures related to grant programs and compliance.
  • Communicate clearly and concisely, both orally and in writing.
  • Understand and follow oral and written instructions and procedures.
  • Maintain accurate records and files.
  • Work independently and/or as part of a team.
  • Work effectively with a wide variety of people by consistently exercising tact, good judgment and a pro-active, problem-solving focused communication style.
  • Operate office equipment including computers, printers and copiers as well as the word processing, spreadsheet, e-mail, database and program specific applications.
  • Type and enter data accurately.


SELECTION PROCEDURE
This recruitment will close at 11:59 PM Pacific Time on Thursday, June 11, 2026. To be considered, applicants must submit a cover letter, resume, and proof of education (if qualifying with a degree and applicable to position) in PDF format. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered.

Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please call (562) 570-7198.

The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7008.

The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting

In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at the agency contact on the bulletin. If special accommodation is desired, please contact the agency two (2) business days prior, if applicable.

For technical support with your governmentjobs.com application, please contact (855) 524-7008.
Employee Benefits
The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:
• Medical and Dental Insurance
• Life Insurance
• Retirement Plan (P.E.R.S.)
• Paid Vacation, Personal Holidays and Sick Leave
• Deferred Compensation
• Credit Union Membership
• Free Bus Transportation (Long Beach Transit)
• Flexible Spending Accounts
• Free Employee Parking
• Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).
01

INSTRUCTIONS: The purpose of these supplemental questions is to derive more specific information about the qualifications of applicants for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the the selection process. Do you understand the information in the statement above?
  • Yes
  • No

02

MINIMUM REQUIREMENTS: Do you possess a High School Diploma, GED, or equivalent certification?
  • Yes, I possess a High School Diploma, GED, or equivalent certification
  • No, I do not possess a High School Diploma, GED, or equivalent certification

03

Do you have at least two (2) years of full-time equivalent professional experience providing technical support for the delivery of programs, activities, and services?Academic degrees in a closely related field may be substituted for the required experience on a year-for-year basis. Proof of education is required if substituting education for required experience.
  • Yes, I have two (2) years of full-time equivalent professional experience providing technical support for thedelivery of programs, activities, and services
  • No I do not have two (2) years of full-time equivalent professional experience providing technical support for the delivery of programs, activities, and services, but I have college education in a related field to substitute for the required experience on a year-for-year basis.
  • I do not have the required experience or education to substitute for the required experience on a year-for-year basis.

04

I understand that if qualifying with a college or university degree or credits, I must attach proof of education such as a transcripts or copy of degree.
  • Yes
  • No

05

Are you willing and able to work evenings, nights, weekends, holidays, and on-call during emergencies as needed?
  • Yes
  • No

06

DESIRABLE QUALIFICATIONS: In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. Please select any languages you are proficient in.
  • Spanish
  • Khmer
  • Tagalog
  • None

07

REQUIRED ATTACHMENTS NOTICE: I understand that required documents, such as resumes, cover letters, degrees, transcripts, certificates, or licenses, must be uploaded to my online application in PDF format at the time of filing. I also understand that any proofs submitted must contain either my name or other identifying characteristic on the form, that proof of education for academic degrees must indicate degree conferral, and that proof of education for degrees or units outside the United States must include proof of educational equivalency.
  • Yes
  • No

08

CERTIFICATION STATEMENT: I hereby certify that all information provided in my online application, including the Supplemental Questionnaire, is true and complete to the best of my knowledge. I acknowledge that the department may contact my current and past employers or educators to verify the information that I have provided in my application. I understand that any falsification or omission of material facts disqualifies me from further consideration for this recruitment. To certify the above statement, please type your full name below.
Required Question

About the Company

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City of Long Beach (CA)

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