Community Property Manager

Position Summary

Del Cerro Mobile Estates - a well-established 160-space all-age manufactured home community in Placentia - is seeking a professional, organized Community Manager to oversee daily operations, ensure rule compliance, supervise onsite staff, and maintain a high standard of property management. This position requires someone who communicates clearly, maintains appropriate boundaries with residents, and applies policies consistently. The ideal candidate is steady, practical, and able to navigate challenging resident interactions with confidence while maintaining a respectful, professional tone. Onsite housing is provided, and living onsite is required.

Why This Role Matters

• You will provide consistent onsite leadership and operational stability.
• You will oversee and support onsite staff while maintaining performance expectations.
• You will help ensure the community remains clean, organized, and compliant.
• You will work within a structured environment with strong regional and corporate support.

Company Overview

Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho, and Nevada, we provide value in housing and integrity in service. Star's Mission: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.

Core Values

• Hands-on ownership
• Commit to your best work
• Always learning
• Do the right thing
• Be respectful

What You'll Do

Resident Relations & Communication

• Serve as the primary point of contact for residents with a professional, courteous, and consistent approach.
• Communicate rules, policies, and decisions clearly and in alignment with company standards.
• Address resident questions and concerns objectively, maintaining appropriate boundaries.
• Manage rental applications and prepare required documentation.

Community Operations & Compliance

• Conduct regular property inspections for safety, maintenance, and rule adherence.
• Apply Mobilehome Residency Law (MRL), Title 25, rent control requirements, and community rules accurately.
• Prepare, post, and distribute notices and maintain required records.
• Support a community environment where expectations are clear and policies are followed.

Administrative & Financial Management

• Manage rent collection, posting, and bank deposits.
• Maintain organized and accurate digital and physical records.
• Read and record utility meter data.
• Code and approve vendor invoices; assist with budgeting and reporting.

Staff Supervision

• Supervise onsite employees, including maintenance personnel, administrative staff, and seasonal pool monitors.
• Assign tasks, set priorities, and support staff performance and accountability.
• Provide direction and ensure smooth day-to-day operations.
• Coordinate scheduling and oversee staffing needs.

Maintenance & Vendor Oversight

• Coordinate and oversee vendors, contractors, and service providers.
• Manage work orders from issuance through completion.
• Oversee maintenance routines and capital improvement activities.
• Perform minor maintenance tasks when needed.
• Manage clubhouse and amenity scheduling.

What Success Looks Like

• Policies and rules are followed consistently, with clear communication.
• Staff and vendors understand expectations and perform reliably.
• Documentation is complete, organized, and compliant with company standards.
• The community remains clean, orderly, and well-maintained.
• Resident interactions are handled calmly, professionally, and with confidence.
• The manager maintains a steady and professional presence with the resident groups.

What You Bring

Required:

• Ability and willingness to live onsite in company-provided housing.
• 3–5 years of residential property management experience.
• Experience in managing manufactured home communities.
• Strong communication skills with the ability to remain clear, consistent, and professional.
• Ability to maintain boundaries and apply policies reliably.
• Experience supervising staff or leading teams.
• Knowledge of property management software (Rent Manager, Yardi, AppFolio, etc.).
• Strong organization, time-management, and documentation skills.
• Ability to remain composed when navigating difficult or sensitive situations.
• Proficiency with Microsoft Office and general computer applications.

Preferred:

• AA degree or equivalent education.
• Background working with vendors, staff supervision, or community facility oversight.

Physical Requirements

• Ability to walk the community for inspections.
• Ability to sit at a computer for extended periods.
• Ability to lift up to 30 lbs.

Compensation & Benefits

• Hourly: $24 - $27, full-time, 40 hours/week
• Housing: Onsite housing included (living onsite required)
• Medical, dental, and vision benefits
• 401(k) with company match
• 10 paid holidays
• 5 vacation days during the first year (accrual begins immediately)

Location

Placentia, CA 92870

How to Apply

If you are an experienced property management professional with strong organizational skills and the ability to maintain a well-run community through clear communication and consistent expectations, we encourage you to apply. Click to apply online.

We are an Equal Opportunity Employer.