Community Relations Director / Memory Care

Come join the ONELIFE Senior Living team!  We are looking for compassionate and dedicated team members with a common purpose of making a difference in the lives of seniors. 

Battle Creek Memory Care is seeking a passionate and strong customer‑oriented Community Relations Director to support new resident move‑ins and drive community outreach. This role includes bonus eligibility as part of the compensation package.

We offer competitive wages with opportunities to grow! Training available for qualified candidates

Responsibilities of the Community Relations Director

• Exhibits leadership qualities and communicates professionally with employees, residents, family members, responsible parties, and other healthcare professionals.
• Coordinates and initiates all sales functions for the community, including outreach and professional development.
• Conducts sales tasks including managing leads, lead generation, and touring prospective new residents. 
• Strong closing skills.
• Manage the move-in process and provide excellent customer service experience.
• Implements sales and marketing plans that meet the overall business plan for census goals and financial objectives.
• Ensure that the community is always presentable for tours and visitors. 
• Coordinate special events for the community.
• Participate in new employee orientation and monthly in-services.
• Ensure residents are provided with privacy, respect, and dignity.
• Follows standard precautions and infection control procedures.
• Completes state required training upon hire and annually. 

Required Experience

• Possess, at a minimum, a high school diploma or equivalent.
• A minimum of (2) or more years’ prior sales and marketing experience, seasoned Sales Director who can close is required.
• Experience in Senior Living sales with a proven track record is required, Memory Care sales experience is a plus.
• Proficient in Microsoft Office and standard office equipment.
• Must be able to speak, read, and write in the English language.
• State Criminal Background Check and LIC 508 Criminal Record Statement.
• LIC 503 Health Screening Report.

Job Type

• Full-Time -Monday through Friday schedule.

Bonus eligibility included for this role.

Benefits

• A full‑time employee benefit package is offered.
• Earned Wage Access – On‑Demand Pay Program.
• Supplemental insurance options may be available.
• Flexible Spending Account (FSA).
• Employee Assistance resources.
• Health advocacy support programs.
• Employee discount opportunities.

Battle Creek Memory Care is an equal opportunity employer.  All candidates must be able to pass a criminal background check and a comprehensive reference check.