Community Relations Manager
Always Best Care Montgomery County, MD | Full-Time | Field-Based Role
Pay:
$60-80k per year base salary + commission
Additional earnings for closed placements and performance growth
Mileage reimbursement included
Job Overview
Always Best Care of Montgomery County is seeking a driven, relationship-focused Community Relations Manager to join our growing team. This is a high-energy, field-based business development role ideal for someone who thrives on building referral partnerships, networking in the community, and connecting families with senior care solutions.
This role is approximately 90% field-based and 10% office-based, requiring strong independence, organization, and the ability to manage and grow referral relationships throughout the territory.
What You'll Do
Conduct face-to-face marketing visits with healthcare professionals and referral partners
Build and maintain relationships with hospitals, rehab centers, physicians, assisted living, and senior care providers
Deliver community-based presentations and professional in-services
Generate and manage a strong referral pipeline using CRM systems
Respond quickly to inquiries and referral sources (often within 1 hour)
Conduct client and family consultations to assess care needs, preferences, and budgets
Research and coordinate appropriate In-home care and senior living options
Attend networking events, health fairs, chamber meetings, and community outreach activities
Report daily activity and provide weekly updates to leadership
Territory
Schedule
Full-time position
Flexible, self-managed schedule
Approximately 90% field / 10% office
Evening and weekend outreach may be required
On-call responsiveness expected for referral sources
What We're Looking For
Strong "hunter" mindset with a drive to build new business
Independent, self-motivated, and highly accountable
Excellent relationship-building and communication skills
Comfortable working in the field and initiating outreach ("door-knocking" mindset)
Competitive, goal-oriented, and resilient
Able to handle rejection professionally
Service-driven with a passion for helping seniors and families
Strong organizational and follow-up skills
Ability to work with urgency and prioritize referrals
Experience selling a service strongly preferred
Ideal Candidate Traits
Confident, personable, and likable
Strong networking and relationship-builder
Comfortable using CRM systems
Highly organized with strong territory management skills
Able to work independently with minimal supervision
Professional presence in healthcare and community settings
Able to connect with diverse populations and communities
Qualifications
Healthcare, senior care, or business development experience preferred
Outside sales or service-based sales experience strongly preferred
CRM experience preferred
Strong communication and presentation skills
Ability to manage fast-paced outreach and multiple priorities
Must be comfortable with high responsiveness expectations
Why Join Us
At Always Best Care Rockville, you'll play a key role in helping families navigate important care decisions while building strong, meaningful relationships across the healthcare community. This is a high-impact role for someone who is motivated by connection, growth, and making a difference.