Community Relations Specialist

Exelon

BALTIMORE, MD

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JOB DETAILS

SALARY

SKILLS

Alliance/Partner Management, Analysis Skills, Billing, Business Strategy, Community Relations, Community Support, Community and Social Services, Compensation and Benefits, Computer Skills, Consensus Building Skills, Dental Insurance, Electricity, Establish Priorities, Event Marketing, Interpersonal Skills, Marketing, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Multitasking, Nonprofit, Presentation/Verbal Skills, Problem Solving Skills, Project Development, Project/Program Coordination, Project/Program Management, Public Affairs, Public/Media/Press/Analyst Relations, Reporting Skills, Team Player, Vision Plan, Writing Skills

LOCATION

BALTIMORE, MD

POSTED

1 day ago

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose

Support the Community Engagement and External Affairs (EA) organization's development of partnerships with community stakeholders in the service territory. Assist and support the Community Engagement Team and External Affairs Managers in building and strengthening relationships with nonprofit, faith based and community based organizations.

Note: Position may be required to work extended hours, including 24x7 coverage during storms or other energy delivery emergencies.

Primary Duties

+ Provide support as assigned for issue resolution including Billing, New Business, Claims, etc. (20%)

+ Support outreach programs and partnership development with community based organizations (CBO). (15%)

+ Assist and support the Community Engagement Team and the External Affairs Managers in building and strengthening relationships with community stakeholders. (15%)

+ Research and propose new opportunities for strategic relationships with community based organizations (CBO). (15%)

+ Assist the Community Engagement Team in preparations for external events, including on-location support. (15%)

+ Support the development, planning, tracking, and reporting of community engagement initiatives and programs. Perform analysis and reports of community engagement initiatives and programs. (10%)

+ Prepare reports, presentations and analyses as assigned. (10%)

Job Scope

+ This is an individual contributor position that works under general supervision and frequently performs non-routine work. This position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, executives, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels.

+ Demonstrate working knowledge of community, political and socioeconomic environment in which the company operates supporting company's strategic objectives.

+ Build relationships within communities and with the Community Engagement team, helping them achieve their specific objectives and goals.

Minimum Qualifications

+ Bachelor's degree in public relations, communications, marketing or related discipline and 2-5 years related experience in private sector or nonprofit community affairs, public relations or related area, OR in lieu of Bachelor's degree, 6-9 years of relevant experience.

+ Skill requirements: written and verbal communications, project development and coordination, relationship development, event marketing, project management, and computer proficiency.

+ Proficiency with PC applications to include Word, Excel, and Power Point.

+ Demonstrated ability to build consensus, establish trust and work effectively with internal and external customers.

+ Ability to work across organizational boundaries.

+ Excellent interpersonal skills.

+ Demonstrated ability to be self-directed and work in a team environment.

+ Demonstrated ability to handle multiple tasks and conflicting priorities in a fast-paced environment.

+ Flexibility to work nights and weekends.

Benefits

+ Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $68,000.00/Yr. – $93,500.00/Yr.

+ Annual Bonus for eligible positions: 10%

+ 401(k) match and annual company contribution

+ Medical, dental and vision insurance

+ Life and disability insurance

+ Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave

+ Employee Assistance Program and resources for mental and emotional support

+ Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement

+ Referral bonus program

+ And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.
Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at DandI@exeloncorp.com.

About the Company

Exelon

At Exelon Generation, we've got a place for you! Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce. Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits. Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon Generation. We have exciting opportunities in IL, NY, PA and MD.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

WEBSITE

https://www.exeloncorp.com/

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