Community Relations Specialist

Community Relations Specialist

Salary

$68,049.50 - $94,295.17 Annually

Location

Court Street - 26 Court Street

Job Type

Full-Time

Job Number

2026-00069

Department

Veterans Services

Opening Date

09/17/2026

Closing Date

12/18/2026 11:59 PM Eastern

Max Number of Applicants

100

• Description
• Benefits
• Questions

Overview

This is a provisional appointment.

Conducts an outreach program designed to identify veterans and determine appropriate responses to their needs.

Responsibilities

• Maintains a current file of recently returning veterans and a file of all state, federal, and local benefits and services.
• Contacts and meets with a variety of organizations, community groups, local colleges, and businesses.
• Speaks with veterans and their dependents relative to the dissemination of information; assists veterans in determining their eligibility for benefits.
• Conducts surveys and compiles statistical reports relative to veteran participation in available programs, benefits, and services.
• Disseminates and frequently updates information on all available benefits, programs, and services, special events, and all things pertaining to veterans services in the city of Boston via local and social media including the departmental web page, Facebook, and Twitter account.
• Coordinates outreach activities with private and public agencies that are engaged in providing services to veterans and their dependents; directs activities to ensure the needs of veterans are met.
• Advises and assists various groups seeking to establish programs for veterans by providing information and assistance in obtaining available public and/or private funding.
• Performs related duties as required.

Minimum Entrance Qualifications

• Applicant must possess four (4) years of full-time or equivalent part-time experience in the field of community relations.
• Must have the ability to deal effectively and courteously with the general public and various governmental agencies.
• Applicant must possess strong computer skills and have proficient knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook programs).
• Applicant must have the ability to plan, organize, and actively participate in community outreach events; to analyze and evaluate their effectiveness; to prepare and present statistical data and formal reports; to communicate effectively both orally and in writing; to establish and maintain positive working relationships with the local media, press, government agencies, community organizations and the general public.
• Ability to exercise good judgment and focus on detail as required by the job.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: SEIU/RL-17

Hours per week: 35

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

Benefits Available to City Workers

• Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more.

• Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.

• Other Benefits: City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.

• Salary information: To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at 617-635-3370 or ohr@boston.gov.

01

Which statement below best describes the highest level of education you have completed?

• High school graduate, diploma or the equivalent (GED)
• Associate degree
• Bachelors degree
• Masters degree
• Professional degree
• Doctorate degree

Required Question

Employer City of Boston (MA)

Address 1 City Hall Plaza, Room 612

Boston, Massachusetts, 02201

Phone 617-635-3370

Website https://www.boston.gov