COMMUNITY SERVICE AIDE

COMMUNITY SERVICE AIDE

Salary

$52,358.53 Annually

Location

Miramar, FL

Job Type

Full-Time

Department

Police

Opening Date

10/01/2026

Closing Date

10/15/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Job Summary

This entry level position reports to the Police Sergeant as assigned and assists certified officers, code enforcement, communications and crime scene personnel with various public service and other routine tasks. Participates in special programs and projects as assigned.

Essential Functions

• Responds to non-emergency situations, including traffic collisions, delayed thefts, criminal mischief, animal complaints, missing person searches, etc.
• Directs traffic as needed. Enforces parking regulations and issues citations as appropriate. Assists in processing crime scenes. Assists with code enforcement duties. Attends court sessions and depositions as necessary.
• Receives and responds to citizen inquiries, complaints and requests for assistance; refers public to persons or agencies which can provide further assistance as required.
• Assists sergeant with the training and coordination of the school crossing guard program.
• Promotes favorable public relations and police/community relations through personal contact with community residents, civic organizations, community/government agencies, social agencies, schools and representatives of business/industry.
• Participates in various public education/safety programs as assigned.
• Performs general clerical work as required, including typing reports and correspondence, copying and filing documents, answering the telephone, etc.
• Maintains assigned vehicles and equipment.
• Remains abreast of all federal and state laws, and ordinances of the city of Miramar. Attends required training and continuing education classes.
• Prepares and submits various records and reports including crash reports, citations, incident reports, property reports, narratives, tow sheets, property receipts, vehicle checklists, vehicle repair requests, various other logs, reports, memos, etc.
• Operates a vehicle; operates a two-way radio, computer, typewriter, copier, telephone, calculator, etc. Exercises care and safety in the use of equipment required to complete assigned tasks.
• Interacts and communicates with various groups and individuals such as the immediate supervisor, Police Chief, other department supervisors and employees, other City personnel, court personnel, other local, state and federal law enforcement agencies, emergency response personnel, community leaders and organizations, and the general public.
• Performs related duties and responsibilities as required.

Minimum Qualifications

• High school diploma or GED equivalent; or any equivalent combination of training, education and experience which provides the required skills, knowledge, and experience.
• Must be able to obtain a valid state drivers license.

Position Requirements/Qualifications

Knowledge, Skills and Abilities:

• Ability to communicate effectively in oral and written form.? Ability to adapt to an evolving and continually improving environment.
• Ability to respond to supervision, guidance and direction of superiors in a positive, receptive manner and in accordance with stated policies, be appropriately groomed and attired so as to present a professional image in accordance with the organization's mission, goals, and policies; report for work promptly and properly prepared at the time and place required by the assignment or orders; and notifying the appropriate supervisor of intended absences in accordance with stated rules; conform with standards and rules regarding use of accrued time.
• Ability to demonstrate a polite, helpful and courteous manner when engaged in any activity with the general public.
• Ability to operate and care for equipment to manufacturer's specifications and/or within the specified parameters.
• Ability to demonstrate an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the general public and colleagues.

PHYSICAL DEMANDS:

The work requires the ability to exert minimal but not constant physical effort to performs light work, typically involving some combination of balancing, climbing, crawling, crouching, feeling, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity, walking and may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 25 pounds), visual perception and discrimination, the ability to perceive and discriminate sounds, perceive and discriminate color, perceive odors, and require oral communications.

WORK ENVIRONMENT:

The work is regularly performed in a dynamic environment that requires the need to be sensitive to change and responsive to changing goals, priorities, and needs.

CITY OF MIRAMAR

This is a union/represented position; the below summary of benefits provided by the City is applicable to all full-time positions covered under the G.A.M.E. Collective Bargaining Agreement (CBA).

PAID TIME OFF

• City-Observed Holidays: Twelve (12) paid full-day holidays and two (2) paid half-day holidays (Christmas Eve and New Years Eve) per year
• Personal Floating Holidays: Five (5) paid full-day floating holidays to use in addition to the existing observed holidays
• Sick Time: Employees earn sick time at the rate of one (1) day per month.
• Vacation Time: Employees earn vacation time from the date of hire and accrue hours bi-weekly based on the following service schedule:

Years of Service Vacation Hours per Year Less than 4 years 80 hours 4 - 9.99 years 120 hours 10 - 19.99 years 160 hours 20 - 29.99 years 200 hours

Note: Accrued time (vacation and sick) begins from the first month of employment but cannot be accessed until after the third month of employment.

INSURANCE

• Medical: The City offers three (3) medical insurance options through Aetna: HMO, POS & HDHP w/HSA. Eligibility date is based on the following schedule:

Hire Date Eligibility Date 1st - 15th of month

(Ex: October 8th) 1st day of month

(Ex: November 1st) 16th - end of month

(Ex: October 18th) 1st day of next subsequent month

(Ex: December 1st)

Employees electing to waive medical coverage are eligible to receive a conditional opt-out incentive with proof of eligible coverage and completion of the applicable waiver forms.

Medical Bi-weekly Payroll Deductions (2022 Plan Year):

Employee Only Employee & Spouse Employee & Child(ren) Employee & Family HNO

(Health Network Plan)

$0.00

$145.44

$159.34

$253.02 HDHP w/HSA

(High Deductible Health Plan w/Health Spending Account)

$0.00

$122.17

$133.84

$212.53 POS

(Managed Choice)

$0.00

$212.93

$254.86

$404.70

Note: Completion of an annual preventative care physical is required to avoid an $15.00 per paycheck increase in the rates outlined above.

Health & Wellness - The City sponsors its own Employee Health & Wellness Center with dedicated staff and sponsors a wide variety of wellness initiatives and programs powered by Vitality.

• Dental Coverage: The City offers two (2) dental options thorugh Delta Dental: HMO & PPO

Dental Bi-weekly Payroll Deductions (2022 Plan Year):

Employee Only Employee & Spouse Employee & Child(ren) Employee & Family HMO Plan $0.00 $2.11 $2.41 $5.42 PPO Plan $0.00 $8.81 $7.20 $19.04

• Vision Coverage: The City offers two (2) tiered options through Human Vision: Tier 1 & Tier 2

Vision Bi-weekly Payroll Deductions (2022 Plan Year):

Employee Only Employee & Spouse Employee & Child(ren) Employee & Family Tier 1 $2.22 $4.23 $4.45 $6.46 Tier 2 $5.76 $10.97 $11.54 $16.74

• Additional City-Paid Benefits:

• Life Insurance (1.5x salary to a max of $150,000)

• Long-Term Disability Insurance

• Additional Voluntary Benefits:

• Flexible Spending Accounts (FSAs) - FSAs provide employees the ability to make pre-tax payroll deposits to be used for qualified expenses. The City offers two types of FSAs: Medical & Dependent Care.

• Supplemental Benefits available through The Standard: Accident Insurance, Hospital Indemnity, Short Term Disability & Critical Illness.

RETIREMENT PLANS

• Defined Benefit (Pension) Plan: A pension plan provides a guaranteed benefit at retirement if certain criteria are met. The amount of your future benefit is determined by a formula, based on earnings, length of service and Plan multiplier. Participation in the Pension Plan is mandatory for all full-time employees.

The Summary Plan Description (SPD) provides more detailed information regarding the eligibility and benefits under the Plan; however, the below chart provides a highlight of the Plan.

Employee Contribution Rate 9.5% of pensionable earnings Vesting Period 7 Years of full-time service Normal Retirement Eligibility The earlier of:

• 20 years of full-time service; or,
• Age 65 with 7 years of service

Early Retirement Eligibility Age 55 with 7 years of service

(Benefit reduction for early retirement applicable) Benefit Multiplier 3.25% of average final compensation (AFC) for each year of creditable service

(Example: 20 years of creditable service = 65% benefit) Average Final Compensation

(AFC) Average of pensionable earnings for the highest 3 years preceding retirement Forms of Payment Life Annuity is the normal form of payment, which provides a monthly benefit for life

(Other optional forms of payment available, if elected)

• Deferred Compensation (457b) Plan: A 457(b) plan is a tax advantaged deferral plan available for state and local government employees. Participating employees are able to defer compensation through regular payroll deductions and deposited into accounts (MissionSquare or Nationwide) that grow on a tax-free basis until withdrawn. Participation in the 457(b) Plan is optional; employees can enroll at any time.

SALARY INFORMATION

• Salary Step Plan: All G.A.M.E. positions follow a progressive Salary Step Plan. Newly hired employees start at Step 1 for their job classification then every year, on the employees anniversary date, the employee advances to the next Step in the Salary Step Plan, which provides an automatic increase in pay. (Step Schedule outlined in final section of G.A.M.E. CBA)
• Longevity Incentive: Employees are eligible to receive longevity incentive pay based on the following schedule:

After 15 Years of Service 1% to base pay After 20 Years of Service 2% to base pay After 23 Years of Service 3% to base pay

• Overtime Eligible - All G.A.M.E. positions are non-exempt and eligible for overtime.

ADDITIONAL

Also available to all City employees:

• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Discounted rates for the Citys Early Childhood Centers
• Apple Watch Program through Vitality
• Preference for internal civil-service promotional opportunities

01

Are you currently a City of Miramar employee?

• Yes
• No

02

Are you a City of Miramar resident?

• Yes
• No

03

Please indicate your highest level of completed education. (A copy of your diploma and/or degree must be attached to your application.)

• High school diploma or GED
• Associates degree
• Bachelors degree
• Masters degree or above
• None of the above

04

Do you possess a valid Florida drivers license?

• Yes
• No

05

City of Miramar employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation. Are you able to be on call for emergency situations and to perform emergency service duties as assigned?

• Yes
• No

Required Question

Employer City of Miramar

Address 2300 Civic Center Place

Miramar, Florida, 33025

Phone 954-602-3836

Website https://www.governmentjobs.com/careers/miramar