COMMUNITY SERVICE INSPECTOR
Salary
$22.27 - $22.96 Hourly
Location
Houston, TX
Job Type
Full Time
Job Number
38973
Department
Houston Public Works
Opening Date
06/05/2026
Closing Date
6/18/2026 11:59 PM Central
POSITION OVERVIEW
Applications accepted from: All Persons Interested
Service Line/Section: TDO/Ditch Inspection & Maintenance
Reporting Location: 747 Evergreen Dr, Houston, TX 77023
Workdays & Hours: Monday - Friday, 6:00am - 4:30pm *Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Performs inspections, writes reports and researches the enforcement and application of various codes, ordinances and technical specifications. Identifies problem areas andrecommends solutions. Investigates all service requests and create work orders as needed within established deadlines. Complete minor repairs (i.e.,replace missing asset covers, small debris removal, install temporary barricade, etc.) Be proficient in computer technology and mobile devices. Meets with the general public, civic groups, contractors, technical professionals, and businesses to respond to inquiries and resolve problems. Performs record keeping activities to maintain filing systems, reports,and documentation. Researches and evaluates plans, specifications, codes,and property information. Prepares and submits various technical reports. Arranges transportation to and from work sites.
WORKING CONDITIONS
This position routinely requires lifting of moderately heavy items, such as computers or records boxes (up to 40 pounds)
and/or very long periods of walking on rough surfaces on a routine basis.
This is a Department of Houston Public Works Emergency Management position at the Tier I Level.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires a high school diploma or a GED certificate and up to eighteen months of specialized education or training in a specific area or trade.
EXPERIENCE REQUIREMENTS
One year of experience related to customer service or an area of inspection to be performed is required.
Depending on the area of specialty, the position may require the experience listed above to be journey level, received after completion of an apprenticeship program.
MINIMUM LICENSE REQUIREMENTS
Requires a valid Texas drivers license and compliance with the City of Houstons policy on driving. (AP 2-2).
PREFERENCES
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED: None
However, the Department may administer a skill assessment evaluation.
SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade - 16
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.
Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-395-2972.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
If you need special services or accommodations, call 832-395-2972. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE - Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
02
Please select the scenario below that describes your level of education.
03
How many years of verifiable experience do you have in customer service or an area of inspection?
04
Do you have a valid/current drivers license?
05
Please select the following Microsoft software application(s) you have experience using. (Check all that apply.)
06
Do you have experience with the 311 process?
07
How many years of experience do you have processing service request and work orders using a mobile device (phone, IPad, tablet)?
Required Question
Employer City of Houston
Address 901 Bagby St
Houston, Texas, 77002
Website https://www.houstontx.gov/