Community Service Officer

The City of Oxnard's Police Department is seeking a Community Services Officer with strong technical and customer service skills to be part of the team. The ideal candidate will have excellent communication skills and be able to understand, read, and properly interpret applicable laws, rules, and regulations related to the assignment. 

Under general supervision, a Community Service Officer performs a variety of non-sworn assignments in support of the City's law enforcement activities, including vehicle maintenance/inventory, false business alarm tracking, gang or serious habitual offender tracking, handling low-priority calls for police service, and assisting sworn personnel in completing a variety of patrol and investigative duties. This position requires interacting with the community, and a high degree of customer service is expected

PAYROLL/CLASSIFICATION TITLE: 
Public Safety Investigative Specialist

DISTINGUISHING CHARACTERISTICS: 
This classification is distinguished from the Public Safety Investigative Specialist, Senior in that it provides specialized assistance and support related to both sworn and civilian personnel

CLASSIFICATION SUMMARY: 
This class is the first level in a four-level Public Safety Investigative Support Series devoted to providing support functions for law enforcement activities. Incumbents provide specialized assistance to sworn personnel. As assigned, work may include performing intake and data collection; maintaining a database and tracking information; preparing routine reports; and assisting sworn personnel in completing a variety of patrol and investigative duties; performs related duties as required.

SUPERVISION EXERCISED / SUPERVISION RECEIVED:
Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non-routine matters and deadlines.

WORK SCHEDULE:
Shifts are worked on a four-day, ten-hour schedule. Depending on the shift assigned, this position will vary from 6:00 am - 4:00 pm, 8:00 am - 6:00 pm, or 1:00 pm  - 11:00 pm. In addition, this position may be required to be available to work additional hours in response to peaks in workloads and changes in department needs. Work hours and shifts are subject to change based on operational needs.