Community Service Officer
Salary
$28.38 - $36.80 Hourly
Location
Police Department
Job Type
Full-Time
Job Number
202608031
Department
Police
Division
Police
Opening Date
08/03/2026
Closing Date
8/17/2026 8:00 AM Central
FLSA
Non-Exempt
- Description
- Benefits
- Questions
Job Description
Community Service Officer
Eagan Police Department
Full-Time, Non-Exempt, Benefit Eligible
Pay: $28.38 -$36.80 per hour, DOQ
Join Team Eagan!
We're accepting applications for a full-time Community Service Officer. This position is visible in the community and supports the organization in maintaining the Police Department's vehicle fleet, completing department tasks, and assisting the public when necessary.
CLICK HERE to review the recruitment timeline for this position.
Application Deadline: August 17th @ 8:00am (CST)
Essential Position Functions
Equipment & Fleet Maintenance
- Ensure all squad cars are serviced at proper intervals
- Monitor the equipment with the department's vehicles and recommend replacement as necessary.
- Develop daily squad assignments for patrol operations.
- Work with sworn staff to ensure they have a clean vehicle in proper working order for shift use.
- Obtain vehicle repair quotes from multiple vendors when necessary.
- Ensure all firearms are removed before delivery of vehicles in need of repair to the appropriate city shop or dealership for service. Also performs minor squad repairs if able.
- Ensure the cleanliness of the garages and other areas within the police department.
- Manage, inventory and order miscellaneous supplies.
- Refill squad fire extinguishers and order oxygen. Maintain speed trailer, assign locations, set-up, take-down, download data and print reports.
- Assist IT with upgrades and repairs of squad laptops.
- Assist with duties in the Property Room.
- Ensure all Police lock boxes are in working order and have working keys for quick access to apartment buildings on priority calls.
Transportation/Security Services
- Respond to all requests by the Police Department or City Hall for various requests for secure transportation, deliveries, or miscellaneous errands. (ex. Bank Deposits, Council Packets, Interoffice Mail, Election Materials).
- Assist Range and Use of Force Instructors with the purchase and delivery of materials and supplies for department training days.
- Provide security escorts and activity monitoring for visitors entering the physically secure portion of the Police Department to ensure compliance with section 5.9.1.7 of the Criminal Justice Information Services (CJIS) Security Policy.
Animal Control Related Duties
- Back up CSO II/Animal Control Officer when requested and take over animal control duties in the absence of the CSO II/Animal Control Officer.
- When applicable, issue summons/citations City Code Violations.
- Assist sworn staff with duties as requested.
- Respond to and investigate complaints; performs necessary follow-up regarding bites, potential rabies and need for quarantines.
- Determine/authorize the placement of animals for treatment, shelter or at times euthanizing. Make referrals to other agencies when appropriate.
- Interpret State statutes and City ordinances to take appropriate law enforcement action. I.E. snow bans, parking, junk vehicles, dog-related violations.
- Provides public education to a variety of civic groups regarding animal care and treatment, regulations/ordinances and wildlife management.
Support to Sworn Officers
- In general, assist sworn officers with their duties as requested or assigned.
- Report any criminal activity occurring in the city to dispatchers immediately. Enforcement action will be taken when directed.
- Draft minor police reports such as criminal damage to property and theft as needed. When applicable, issue summons/citations regarding City Code Violations.
- Participate and stay proficient in department recognized defensive tactics.
- Test participants in the Dakota County Safe Streets program.
- Fingerprinting for applicant background investigations.
- Book and release of criminals for Officers/Detectives.
- Perform manual speed surveys and input data.
- Assist with bike rodeos and other public relation duties.
- Subpoena Service.
- Police Department tours.
- Processing found property.
- Testify in court and other related hearings associated with the position.
- Provide motorist assistance, including helping with stalled vehicles, stuck vehicles and vehicle lockout assistance. Assist patrol officers with traffic control at crash and incident scenes.
- Coordinate the pickup and delivery of uniforms and equipment to and from approved vendors.
Minimum Qualifications
- High school diploma or equivalent.
- Valid drivers license.
- Successful completion of background investigation, medical exam and drug testing.
- Able to perform all essential job functions under working conditions, as described.
Things that may help you be successful in this role
- Previous experience working in municipal government.
- Experience working with animals.
Knowledge, Skills, and Abilities:
Knowledge of:
- Vehicle maintenance requirements.
- Minnesota Data Practices and Record Retention.
Skills in:
- Organizing and communicating with written data; preparing and writing dictated reports.
- Verbal communication and negotiating skills in order to effectively work with the public.
Ability to:
- Effectively deal with people.
- Work with animals.
- Answer phones and take reports daily, by telephone.
Supervision:
None
Physical Requirements:
- The employee may be required to do sustained physical work, in any weather conditions and should expect to be exposed to all elements.
- Employees are required to wear a Community Service Officer uniform, including uniform shirt, pants and boots and/or shoes.
Working Conditions:
- 20% Office / 80% Field
- May include rotating shift work.
- FLSA non-exempt position. 40 hours per week and includes weekend and holiday hours.
Why choose the City of Eagan?
We love to work hard and play hard! We have supportive leadership and a known culture of teamwork. Current employees have said they like working for #TeamEagan because of the strong connection to the Community, great benefits, access to nature, and it's a place that being respectful is the norm - people are just nice!
What are the benefit offerings?
For detailed plan information please visit our Benefits Website at https://c2mb.ajg.com/cityofeagan/home/.
Benefits
- Medical - Blue Cross Blue Shield of MN
- Dental - Health Partners
- Basic Life, AD&D, Long-Term Disability
- Voluntarily Life Insurance
- Accident Insurance
- Vision
- Legal Services
- Flexible Spending (medical and dependent care)
- Employee Assistance Program
- Discount programs
Retirement and Medical Savings Options
- Retirement Investment opportunities through MissionSquare Retirement and Minnesota State Retirement System
- PERA Pension
- Health Care Savings Plan (HCSP)
Leave accruals
- Vacation accrues at a rate that equates to 3-weeks per year, with opportunities to accrue more after 10 years of employment
- Opportunities to purchase up to 40 hours of vacation, earn PTO for wellness incentives, convert sick time to vacation, volunteer hours, etc.
- Sick and safe leave will be accrued on a per pay period basis at the rate of one working day each calendar month
If you have additional questions, please contact Human Resources at hrjobs@eaganmn.gov.
01
Are you 18 years of age or older?
02
Do you have a high school diploma or equivalent G.E.D.?
03
Please list all degrees received or in progress, as well as the name, location, and course of study of all colleges, universities, and technical/vocational schools attended.
04
Do you have a valid drivers license?
05
Are you able to perform the essential job functions under the working conditions as described?
06
How many years of experience do you have working in municipal government?
- No Experience
- 1-2 years
- 3-4 years
- 5+ years
07
Briefly describe your experience working in municipal government (NA if none).
08
Do you have experience working with animals?
09
Briefly describe your experience working with animals (NA if none).
10
Do you have experience working as a Police Reserve, Police Explorer, or Community Service Officer?
11
Briefly describe your experience working as a Police Reserve, Police Explorer, and/or Community Service Officer (NA if none).
12
Do you have experience working in Security or Asset Protection?
13
Briefly describe your experience working in security or asset protection (NA if none).
14
Please list all academic, professional, or community service-related honors or awards youve received (NA if none).
15
Please list all government or law enforcement-related internships youve completed (NA if none).
16
Have you been involuntarily terminated from a police, sheriff, or government position (excluding layoffs)?
17
If yes, please list the employer (NA if no).
18
Within the last 5 years, have you been involuntarily terminated from a NON-police, sheriff, or government position (excluding layoffs)?
19
If yes, please list the employer (NA if no).
20
The following will result in the rejection of police applicants: - Felony and Gross misdemeanor conviction (including pardons and expungements) - controlled substance conviction - criminal sexual misconduct conviction - conviction of assaulting, fleeing or eluding a police officer - evidence that the applicant has misrepresented or falsified any information to the department. I have read and understand the above reasons for rejection:
21
The existence of a criminal conviction record will not automatically disqualify you from employment with the City, though certain types of criminal convictions may prohibit you from working in certain positions. Before any applicant is rejected on the basis of a criminal conviction, he/she will be notified in writing and will be given any rights to processing of complaints or grievances afforded by MN Statute Ch. 364. Have you ever been convicted as an adult for a crime which has not been annulled, expunged, set aside, purged or sealed by a court?
22
If yes, give the date, place, nature of offense and disposition (NA if none).
Required Question
Employer City of Eagan
Address 3830 Pilot Knob Rd
Eagan, Minnesota, 55122
Phone 651-675-5000
Website https://www.cityofeagan.com