COMMUNITY SERVICE OFFICER I

COMMUNITY SERVICE OFFICER I

Salary

$45,382.39 - $67,538.90 Annually

Location

Throughout Riverside County

Job Type

Regular

Job Number

26-52264-03

Department

Sheriff

Opening Date

09/16/2026

Closing Date

9/18/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

The Riverside County Sheriffs Office seeks to fill multiple Community Service Officer I positions in Cabazon, Hemet, Moreno Valley and Jurupa Valley. The incumbent performs a wide variety of law enforcement support duties requiring substantial face-to-face public contact; utilizes knowledge of multiple ordinances, regulations and codes; performs independent field patrol duties (e.g., giving citations or interviewing victims of non-violent crimes where a suspect is unknown); receives custody of an arrestee from a sworn officer for transporting purposes, or acts as an evidence custodian receiving, identifying, storing, tracking, and maintaining the security of crucial evidence within the evidence room; performs other related duties as required.

The department is seeking candidates with Law Enforcement experience.

The Community Service Officer I is the entry-level classification in the Community Service Officer series and reports to an appropriate supervisory or manager level position. Incumbents receive on-the-job training in the techniques and procedures essential to the classifications duties as well as complete a department approved field-training program to gain the appropriate knowledge, skills and abilities necessary to independently perform the duties assigned to the Community Service Officer II level.

The Community Service Officer series is distinguished from the Deputy Sheriff series in that the former does not independently respond to in-progress crimes, past situations where there is a suspect or volatile situations.

Incumbents are eligible to promote to the Community Service Officer II after obtaining one year of experience as a Community Service Officer I, successfully completing the Department-approved field-training program, receiving a satisfactory performance evaluation, and meeting any additional qualification requirements stated in the recruiting guidelines. Failure to achieve a satisfactory performance evaluation and meet the requirements to promote to the next level prior to the end of the probationary period will result in incumbents being returned to their former County classification or new hires being probationary released.

Meet the Team!

The law enforcement professionals of the Riverside County Sheriff's Office, with a staff of over 3,600 dedicated men and women, cover the expanse of over 7,300 square miles in southern California. The Sheriff's Office is dedicated to serving the citizens of its communities with integrity, professionalism, leadership, and loyalty and believes in service above self.

EXAMPLES OF ESSENTIAL DUTIES

• In a training capacity, receive, identify, categorize, preserve, and store evidence appropriately without tainting or contaminating; enter, update and track evidence information into Law Enforcement Evidence Tracking System (LEETS); retrieve evidence for law enforcement personnel, and prosecution and defense attorneys; ensure security and chain of custody of evidence at long-term evidence facility; return evidence or property to public or destroy evidence when appropriate.
• Respond to requests from sworn law enforcement officers to assist in the transport of those arrested or detained, and who have been determined to be non-violent, to a jail, hospital, mental health facility, juvenile hall, or similar identified holding location; perform additional search of, and handcuff arrestee with the assistance of, or in the presence of, a sworn officer.
• Drive marked vehicle to perform home, business and area checks; detect violations of laws, ordinances and regulations; watch for suspicious behaviors, disabled vehicles, hazards, vandalism, or traffic accidents; respond to requests for assistance or information from the public.
• Issue warnings or citations for a wide variety of code, regulation and ordinance violations inclusive of civil and criminal issues; respond to calls concerning runaways, burglaries, thefts, vandalism, and similar crimes where suspects are unknown.
• Interview victims and witnesses; write reports, take photographs, collect and preserve evidence, and dust for and lift fingerprints.
• Assist sworn officers and Community Service Officer II's with traffic accidents by directing traffic, setting up flares and other support functions; coordinate vehicle towing due to disabled or expired registration; provide traffic control at special events or situations.
• Write or assist in writing reports; document a wide variety of information on activities involving the above- noted duties and enter information into a variety of law enforcement systems; ensure vehicles and work sites are maintained.
• Assist patrol officers with maintenance of patrol vehicles and ensure timely completion of work; receive department vehicle deliveries; log and keep track of vehicle records; perform initial service inspections and assist with maintenance schedules; monitor manufacturer recalls and insurance documentation for vehicles.

MINIMUM QUALIFICATIONS

Education: Graduation from high school or attainment of a satisfactory score on a G.E.D test.

Experience: One year in a customer service environment, which included considerable time working with the public either over the phone or in person. (One year of qualifying experience in a law enforcement or corrections environment may substitute for the required education and experience.) The department is seeking candidates, preferably those with law enforcement experience.

License: Possession of a valid California Drivers License.

Physical Requirements: Incumbents may frequently be required to lift up to 25 lbs. Must be able to walk, sit and/or stand for extended periods of time. Incumbents may be required to wear a bulletproof vest and occasionally wear a respirator and goggles.

Environmental Conditions: Exposure to computer screens; work may sometimes be in extreme heat (e.g., directing traffic in 100-degree temperature for hours at a time); exposure to hazardous materials may occur, including bodily fluids.

Knowledge of: Rules of evidence including chain of custody; radio communication, MDT, CLETS, LEETS, and other law enforcement computer and communication systems; California Penal and Vehicle Codes, city and county ordinances, regulations, and other law enforcement related rules.

Ability to: Read, understand, interpret, and apply Departmental policies, rules, laws, and ordinances pertaining to law enforcement work; use good judgment and common sense to de-escalate situations and determine when to request assistance from sworn officers; maintain professional, courteous and cooperative behavior in adverse situations; write and speak clearly and concisely.

SUPPLEMENTAL INFORMATION

For questions regarding this recruitment

Please contact Jessica Chavez at (951) 955-5772 or jechavez@rivco.org. Please allow 1-2 business days for a response to general inquiries.

____

APPLICATION INFORMATION

Veterans Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouses death certificate, a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Work Location and Telework

In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process, examinations, Veterans preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

BENEFIT PROGRAM: UPE

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.

MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
• A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,

Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees Retirement Law. The Retirement Law is complex and subject to change. If theres any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:

Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for those unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave benefits. The wage replacement rate, as defined by current law, is between 60-70% of wages earned during the SDI eligibility period. Benefits can be coordinated with other available leave balances to provide up to 100% of regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01

I understand that I will be required to submit to a security clearance background check conducted by the Riverside County Sheriffs Office as part of the employment requirements of this position.

• Yes
• No

02

I am aware that any false statements made on this questionnaire will cause my name to be removed from the eligibility list or be cause for non-selection by the Riverside County Sheriffs Office. I further understand that all information and responses I provide in this application will be subject to verification through a polygraph examination should I move forward in the selection process. I also acknowledge this record is confidential and will be the property of the Riverside County Sheriffs Office.

• Yes
• No

03

Are you currently on any form of court ordered Formal or Summary Probation?

• Yes
• No

04

Do you currently have any felony convictions on your criminal record?

• Yes
• No
• Yes, however, the charge was reduced/expunged

05

Have you ever been convicted of any crime involving domestic violence, or are you currently the subject of a domestic violence restraining order?

• Yes
• No
• Yes, however, the charge was reduced/expunged

06

Have you ever been convicted of a Driving Under the Influence (DUI) or Wet Reckless offense? If yes, how long ago?

• Never
• Within the last 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more, but less than 4
• 4 years or more

07

When was the last time you used Phencyclidine (PCP)?

• Never
• Within the last 12 months
• 1 year or more, but less than 5
• 5 years or more, but less than 10
• 10 years or more, but less than 15
• 15 years or more, but less than 20
• 20 years or more

08

When was the last time you used Heroin?

• Never
• Within the last 12 months
• 1 year or more, but less than 5
• 5 years or more, but less than 10
• 10 years or more, but less than 15
• 15 years or more, but less than 20
• 20 years or more

09

When was the last time you used Lysergic Acid Diethylamide (LSD)?

• Never
• Within the last 12 months
• 1 year or more, but less than 5
• 5 years or more, but less than 10
• 10 years or more, but less than 15
• 15 years or more, but less than 20
• 20 years or more

10

When was the last time you used Ecstasy or Gamma-Hydroxybutyrate (GHB)?

• Never
• Within 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more, but less than 4
• 4 years or more, but less than 5
• 5 years or more, but less than 6
• 6 years or more

11

Select the answer that best describes your current drivers license status:

• I have a valid California drivers license.
• I am able to obtain a valid California drivers license.
• I currently have a valid out-of-state drivers license, and I am able to obtain a valid California drivers license.
• I do not have and/or I am not able to obtain a California drivers license.

12

Do you possess a high school diploma or a satisfactory score on a G.E.D test?

• Yes
• No

13

How many years of experience do you possess in a customer service environment, which included considerable time working with the public either over the phone or in person? If applicable, this experience must be listed on your application/resume.

• None
• Less than 1 year
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more, but less than 4
• 4 years or more, but less than 5
• 5 years or more, but less than 6
• 6 years or more

14

How many years of work experience do you possess in a law enforcement or corrections environment? If applicable, this experience must be listed on your application/resume.

• None
• Less than 1 year
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more, but less than 4
• 4 years or more, but less than 5
• 5 years or more, but less than 6
• 6 years or more

15

Are you willing to work flexible work schedules, including rotating shifts, weekends, overtime, holidays, and being on 24-hour on-call status as required?

• Yes
• No

16

This position may frequently be required to lift up to 25 lbs., walk, sit and/or stand for extended periods of time. Additionally, this position may also be required to wear a bulletproof vest and occasionally wear a respirator and goggles. I understand the physical requirements of this position as stated above, and I am willing and able to perform these duties with or without a reasonable accommodation.

• Yes
• No

17

This position requires exposure to computer screens; work may sometimes be in extreme heat (e.g., directing traffic in 100-degree temperature for hours at a time); exposure to hazardous materials may occur, including bodily fluids. I understand the environmental conditions of this position as stated above, and I am willing and able to perform these duties with or without a reasonable accommodation.

• Yes
• No

Required Question

Employer County of Riverside

Address County Admin. Center P.O. Box 1569

4080 Lemon St., 7th floor

Riverside, California, 92502-1569

Phone Contact Recruiter for Job Information

Website http://www.rc-hr.com