Community Service Officer - Limited Term

Community Service Officer - Limited Term

Salary

$70,276.54 - $85,422.27 Annually

Location

Police Station - 555 NE 15th St, Bend, OR

Job Type

Limited Duration Assignment

Job Number

2026.21

Department

Police

Opening Date

09/16/2026

Closing Date

10/14/2026 12:00 PM Pacific

• Description
• Benefits
• Questions

About the Role

Launch Your Law Enforcement Career: Community Service Officer (CSO) to Police Officer in Two Years!

The City of Bend Police Department is actively recruiting for four (4) Limited Term Community Service Officer positions anticipated assignments to last up to 24 months. These positions are represented by the Bend Police Association and is FLSA non-exempt (overtime eligible).

The Community Service Officer (CSO) role is a structured 24-month limited term assignment designed to build the knowledge, skills, and experience required to transition into a fully sworn Police Officer position. During this two-year period, CSOs gain hands-on exposure to patrol operations, community engagement, investigative support, and department procedures while working closely with sworn personnel. The role emphasizes professional growth, mastery of foundational law-enforcement competencies, and preparation for the physical, academic, and ethical demands of police work.

By the end of the 24-month track, CSOs are expected to demonstrate readiness for police academy entry, including strong communication skills, sound decision-making, familiarity with local laws and ordinances, and a proven commitment to public service. This pathway offers a clear, guided transition from civilian support duties to sworn responsibilities, setting candidates up for success as Police Officers.

If youre looking for a position that blends responsibility, variety, and the chance to grow within law enforcement, the CSO role is your next move. Join us in keeping Bend safe, efficient, and thriving-one call at a time.

Classification Framework: Class Specifications | Community Service Officer | Class Spec Details

What Youll Do

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

As the Community Service Officer (CSO) you will:

• Respond to citizen requests/calls for information, assistance, or complaints. Enforces related city codes and ordinances, issues citations as appropriate.
• Perform vehicle abatement functions; prepare abandoned vehicle descriptions; arrange for towing of vehicles that are public hazards, have an expired registration or have not been attended to.
• Investigate traffic crashes, crimes that are not in progress, misdemeanors, theft of service complaints and civil infractions; prepare accurate records and reports to document incidents. Testifies in court as needed.
• Attends judicial proceedings, presents evidence, and provides credible testimony.
• May assist in the processing of applications for city licenses, including photographing, fingerprinting, and conducting background investigations using LEDS.
• Perform animal apprehension, transport, rescue, and control work.
• Aid in investigations; collect and preserve evidence; maintain accurate and up-to-date records; testify in court.
• Direct and control traffic, crowds, and congestion during emergency situations or special events.
• Comply with safety requirements of the position and actively promotes safe work practices.
• In an emergency event or an officially declared State of Emergency, responds as directed to ensure the restoration of essential public services, facilities, and infrastructure.
• Other related duties as assigned.

Ideal Candidate

Ability:

• Interacting with the public and co-workers in a tactful, courteous, and effective manner in both office and public settings.
• Understanding and executing verbal and written instructions.
• Coping with animals of varying temperaments.
• Operating large vehicles.
• Maintaining thorough and accurate records.
• Typing and making routine mathematical computations accurately and in a timely manner.
• Basic investigation skills.
• Working independently when needed with minimum direction, while also working as part of a team.
• Demonstrate high diligence.
• Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Be mobile in all extremities, ability to negotiate external stairways in inclement weather and ability to perform occasional heavy lifting.
• Occasionally travel locally and regionally.

Minimum Qualifications:

• Must be 21 years of age; AND
• High School Diploma or GED, AND
• Experience and/or training in general clerical and typing work, operation of office equipment and machines, property maintenance and evidence collection, working with animals OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Must successfully pass a comprehensive background investigation including criminal history check, medical evaluation, psychological evaluation and obtain an Oregon State Police Criminal Justice Information Systems clearance.
• Current and valid Drivers license per City policies outlined in the Employee Handbook.

Desired (but not required) Attributes:

• One (1) year of experience in a similar position and/or performing similar tasks.

Work Environment:

CSOs operate in diverse conditions-indoors, outdoors, and in all types of weather. You will need to be comfortable driving a department vehicle in varying conditions and physically capable of handling tasks such as lifting and animal apprehension.

What to Know Before Applying

Application Deadline: Wednesday, October 14, 2026, at 12:00 PM Pacific Standard Time

Application Requirements:

• A completed online application
• A cover letter explaining how you meet the minimum requirements and why you are interested in this role.

Anticipated Hiring Process:

• Review of submitted applications: October 14-21
• Web-Based interview: October 27-29
• In-Person Oral Board Interview: November 17-19
• Background investigation, psychological testing, and a full physical test: November 23-December 28th.
• Tentative Start Date: January 12, 2027.

Veterans Preference: Applicants must provide certification that they are a veteran or disabled veteran to receive veterans preference. For more information click here

Equity Statement:The City of Bend remains committed to building a workforce that advances diversity and inclusion within our community and all we do. We recognize that not everyone starts from the same place, and that gender, race and ability, sexual orientation, and other identities face different barriers. We welcome applicants from all backgrounds and are dedicated to creating an inclusive, safe, and respectful workplace where employees can thrive without these barriers. A more extended version of the City of Bends Organizational Equity Statement is available upon request.

Benefits: The City of Bend offers an excellent competitive benefits package for Employees and Dependents for health and dental coverage, retirement benefits, and a robust paid leave program. Details are available on the benefits tab of the job posting.

Starting Compensation: Starting compensation is determined based on a pay equity analysis considering the candidates education, applicable work experience, and internal equity. Please include all relevant information in your application.

Please note that this announcement establishes an eligibility list that at any time may be canceled at the discretion of the Police Chief.

Diversity & Equal Opportunity Employer Statement

The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion. At the City of Bend, we dont just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAAA) and the Oregon Equal Pay Act.

Employee Benefit Overview

August 1, 2025 - July 31, 2026

Regular Full Time Benefits:

Coverage is effective on the first day of the month, coinciding with or following date of hire.

(If the first day of work is on the first calendar day of the month, coverage is effective that day.)

High Deductible Health Plan (HDHP)

Medical, Vision and Prescription Coverage

Underwritten by PacificSource Health Plans

Full-time employees currently pay 10% of the total monthly premium. Benefit-eligible part-time employee premiums are pro-rated according to their regularly-scheduled hours, either at 50% (employees working 20-29 hours per week) or 75% (employees working 30-39 hours per week) of the full monthly premium.

Employee monthly premium:EmployeeEmployee & DependentsFull-time Employees$71.48$178.70Part-time 1 Employees (30-39 hours per week)$178.72$446.77Part-time 2 Employees (20-29 hours per week)$357.43$893.54

Health Reimbursement Account (HRA)

Third Party Administrator -- PacificSource Administrators (PSA)

This is an employer-funded account designed to reimburse employees for IRS-qualified medical expenses. Reimbursements are tax-free, and any unused HRA Comp-A fund amounts at the end of the plan year are transferred to the employee's VEBA account following first full year of employment (see below for VEBA account information). Coinsurance (Med-G) funding remaining at plan year end is forfeited and does not roll to the VEBA.

Employee monthly premium portion:

Employee

Employee & Dependents

Full-time EmployeesHRA (Comp - A)

Coinsurance (Med - G)$2,000

$1,250$4,000

$1,250Part-time 1 Employees (30-39 hours per week)HRA (Comp - A)

Coinsurance (Med - G)$1,500

$937.50$3,000

$1,335.75Part-time 2 Employees (20-29 hours per week)HRA (Comp - A)

Coinsurance (Med - G)$1,000

$625$2,000

$890.50

Employees also have the option to self-fund a Flexible Spending Account (FSA) for unreimbursed medical expenses to offset potential out-of-pocket liability under the medical/dental plans and potentially shelter their HRA Comp-A account to allow for larger rollover to their VEBA account at plan year end.

First Stop Health - Telemedicine: The City of Bend provides First Stop Health (FSH) telemedicine benefits for FREE to all medical-enrolled employees and up to seven (7) of their immediate family members.

Dental Plan

Underwritten by MODA

$2,000 calendar year benefit maximum per covered individual includes $1,000 one-time orthodontia benefit.

Full-time employees currently pay 10% of the total composite monthly premium.

Part-time benefit-eligible employee premiums are pro-rated according to their regularly scheduled work hours (50% for employees working 20-29 hours per week; 75% for those working 30-39 hours per week).

Employee composite monthly premium:

Employee with/without Dependents

Full-time Employees$15.40

Part-time 1 Employees (30-39 hours per week)$38.53

Part-time 2 Employees (20-29 hours per week)$77.05

VEBA Plan

Administered by HRA VEBA

Individual employee account that receives tax-free rollover amounts from the City-funded HRA Comp-A account remaining at the end of each plan year. The account belongs to the employee and may be invested in mutual funds similar to deferred compensation. The account can grow, tax free, and be used for future medical expenses and can be used either while still employed or after separation/retirement.

Flexible Spending Plan (FSA)

Administered by PacificSource Administrators (PSA)

Participation in the City of Bends Flexible Spending Plan is voluntary and allows employees to pay for IRS-approved health care-related expenses and dependent care through pre-tax payroll deduction.

Life, Personal Accident (AD&D) & Long-Term Disability Plans

Underwritten by New York Life

Group Basic Term Life Insurance: Benefit-eligible employees working at least 20 hours per week are eligible for a coverage amount of one times the employees annual salary, to a maximum benefit of $150,000, with a minimum benefit of $50,000. Coverage includes person accident coverage for loss of life and/or limb, per scheduled benefit package amounts.

Group Long-term Disability Insurance: Benefit-eligible employees working at least 20 hours per week are eligible for a a benefit of up to 66.67% of employee's covered earnings to a maximum of $9,000 per month.

Voluntary Life and AD&D: Active, full time employees of the City of Bend regularly working a minimum of 20 hours per week are eligible for additional voluntary coverage for the employee, spouse/domestic partner and dependent children.

Public Employees Retirement System (PERS)

The City of Bend participates in the PERS Retirement System. Employees become PERS members after working six full calendar months in a qualifying position requiring at least 600 hours worked per 12-month period. Contributions on the employee's behalf begin following completion of the six-month waiting period. The City makes "employer" contribution based on the employee's Tier I, II or OPSRP member status. The City also makes the "employee" member contribution of 6% of salary. For complete PERS program details, visit the website http://www.oregon.gov/pers

Employee Assistance Program

Underwritten by Canopy

This City-provided, confidential service helps employees privately solve problems that may interfere with work, family and life in general. Services are free to employees, their dependents and household members.

The City of Bend also offers the following voluntary benefit programs which are elective and funded through payroll deduction:

• AFLAC Supplemental Insurance (various plans are offered)
• MASA ground and air ambulance membership
• 457(b) Deferred Compensation Plans sponsored by Nationwide Retirement Solutions & Mission Square Retirement

___

Temporary Medical Only Benefits:

Coverage is effective on the first day of the month, coinciding with or following date of hire. (If the first day of work is on the first calendar day of the month, coverage is effective that day.)

High Deductible Health Plan (HDHP)

Medical, Vision, Prescription coverage

Underwritten by PacificSource Health Plans

Full-time, temporary employee(s) currently pay 10% of the total employee(s) monthly premium. Full-time, temporary employees are eligible for employee-only medical coverage. However, there is family coverage available should the employee choose to enroll and assume financial responsibility for the difference of premium.

Employee composite monthly premium:

EmployeeEmployee & DependentsFull-time Employees$71.48$1,143.69Deductible$2,000$4,000

Flexible Spending Plan (FSA)

Administered by PacificSource Administrators (PSA)

Participation in the City of Bends Flexible Spending Plan is voluntary and allows employees to pay for IRS-approved health care-related expenses and dependent care through pre-tax payroll deduction.

Public Employees Retirement System (PERS)

The City of Bend participates in the PERS Retirement System. Employees become PERS members after working six full calendar months in a qualifying position requiring at least 600 hours worked per 12-month period. Contributions on the employee's behalf begin following completion of the six-month waiting period. The City makes "employer" contribution based on the employee's Tier I, II or OPSRP member status. The City also makes the "employee" member contribution of 6% of salary. For complete PERS program details, visit the website http://www.oregon.gov/pers

Employee Assistance Program

Underwritten by Canopy

This City-provided, confidential service helps employees privately solve problems that may interfere with work, family and life in general. Services are free to employees, their dependents and household members.

The City of Bend also offers the following voluntary benefit programs which are elective and funded through payroll deduction:

• MASA ground and air ambulance membership
• 457 Deferred Compensation Plans sponsored by Nationwide Retirement Solutions and Mission Square Retirement

If you have Federal student loan debt, (private student loans not included), or are considering going back to school, you may benefit from the Student Loan Forgiveness Program.

• If you make 120 qualifying payments on your Federal student loan while working full-time for a qualifying employer, your Federal student loan debt may be forgiven.

Always check the loan servicer and type of loan you have to ensure you qualify.

01

Are you a U.S. citizen?

• Yes
• No

02

Are you 21-years of age or older at the time of application?

• Yes
• No

03

Are you able to work variable shifts?

• Yes
• No

04

Do you have a valid Oregon drivers license or the ability to obtain and maintain if hired?

• Yes
• No

05

How did you learn about this opportunity? Please select all that apply.

• Facebook
• LinkedIn
• Instagram
• Billboard
• Portland Airport
• Redmond Airport
• City of Bend website
• Governmentjobs.com
• Friend/Family
• Bend Police Department Employee
• Other

06

If you selected Bend Police Department, Employee in question #5, please tell us which employee.

Required Question

Employer City of Bend

Address 710 NW Wall Street

Bend, Oregon, 97701

Phone 541-388-5525

Website http://www.bendoregon.gov