Community Service Officer

Community Service Officer Salary

$23.82 - $27.57 Hourly

Location: Minneapolis, MN

Job Type: Both Full-time and Part-time

Job Number: 2026-00001

Department: Police Division

Police Opening Date: 01/01/2026

FLSA: Non-Exempt

Bargaining Unit: CAF

Description: As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis. The Minneapolis Police Department is looking for Community Service Officer candidates - people who have a strong sense and commitment for public service, outstanding character, sound judgment, excellent work ethic, effective oral and written communication skills, interpersonal tact, empathy, and compassion.

Job Summary: A Community Service Officer (CSO) works approximately 20-30 hours per week (Monday - Friday with occasional nights and weekends) in the Minneapolis Police Department for up to three years while enrolled as a student in an approved, two-year law enforcement program and/or working toward completion of Minnesota Peace Officers Standards and Training (P.O.S.T.) licensing requirements. CSOs assist the Police Department and community by promoting intercommunication, understanding and cooperation between the Police Department and the diverse communities of Minneapolis.

Responsibilities:

• Assists patrol officers in non-enforcement activities
• Responds to citizen requests for service
• Maintains police vehicles and equipment as assigned
• Picks up and delivers correspondence for the department and community organizations
• Identifies and reports criminal activity
• Assists citizens in identifying crime prevention techniques
• Recovers abandoned property
• Assists in traffic control of special events, major fires, parades and accidents
• Assists department officers or other agencies in providing transportation as requested
• Participate in recruitment and community engagement events
• Must pass periodic performance evaluations

Working Conditions: Exposure to hazardous conditions and life-threatening situations. Required Qualifications:

• Must be at least 18 years of age by hire
• Must be authorized to work in the United States
• Must have a valid drivers license by hire
• Education: Must have a high school diploma or equivalent by conditional offer. Must provide a college transcript and/or documented proof of enrollment or acceptance to a law enforcement program at a regionally accredited college/university by conditional offer.

Benefits: The City of Minneapolis offers a comprehensive benefits program that supports employees health and financial well-being. Programs, resources, and benefit eligibility vary based on position, average hours worked, location, and length of service.

Application Process: Applications will be reviewed every 30 days. Applications received within each 30-day period will be processed through the described selection process as a group. Candidates will be notified by email with instructions or information for each step below:

• Application Review
• Background Investigation
• Department Interviews
• Conditional Job Offers
• Medical Exams
• Begin Work

Eligible List Statement: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on a continuous eligible list for employment consideration. This list will be certified in groups to the hiring manager who may use the list to fill a vacancy of the same job title on an on-going basis. A candidates eligibility for consideration will expire 6 months after date of certification.

Union Representation: This position is represented by AFSCME General Unit (CAF). A collective bargaining agreement between the City of Minneapolis and AFSCME General Unit sets forth the terms and conditions of employment.

Additional Information: For more information about this position and the Minneapolis Police Department: CSO. For more information about Minnesota P.O.S.T. requirements: POST Knowledge, Skills and Abilities.

Application Instructions: To apply, please submit your application to the City of Minneapolis Human Resources Department at:

City of Minneapolis Human Resources Department 350 South 5th Street, Room 1 Minneapolis, Minnesota 55415 Phone: (612) 673-2282 Website: http://www.minneapolismn.gov/jobs