Community Service Officer - PT

Community Service Officer - PT

Salary

$27.04 - $35.93 Hourly

Location

City of Maple Grove, 12800 Arbor Lakes Parkway, Maple Grove 55369, MN

Job Type

Part-time- Benefit Earning

Job Number

2026-00014

Department

Police

Opening Date

07/07/2026

Closing Date

7/10/2026 4:30 PM Central

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Job Summary

This posting was amended on 5/12/2026

About Maple Grove, MN

Maple Grove is a forward-thinking, thriving community in the northwest suburbs of the Twin Cities metropolitan area. We are home to over 73,000 residents with a projected population of 90,000 by 2040 with 2,500 acres of undeveloped land. The City of Maple Grove is proud to employ over 300 benefit-earning employees, 500+ part-time, casual, temporary, seasonal employees, and 100 paid-on-call firefighters to staff our many departments. We provide public safety, public works, community and economic development, parks & recreation, and many other important public services to a growing community.

The Position

Aspiring to be a police officer? Then join the MGPD as our new Community Service Officer/ Detention Monitor! As a Community Service Officer/Detention Monitor, you will gain first-hand experience working in a police department by helping the community of Maple Grove and its residents. In this role, you will help monitor animal control, assist the community in various tasks, and monitor the police detention facility. This position is a great opportunity for individuals looking to join the law enforcement field. During your time as a CSO, you will get valuable training and experience, which will help develop the skills required of a police officer. Come join our community and begin your journey to becoming a law enforcement officer!

Daily supervision and direction provided from the CSO Coordinator/Jail Administrator, and may also include direction from Police Sergeants, Police Commanders, and the Chief of Police as necessary based on the assigned shift of the Community Service Officer.

Intent of Position

This part-time and benefit-earning position is intended to serve as a pathway to working in law enforcement. The ideal candidate will be pursuing or recently graduating from a law enforcement program, certificate or degree and working towards becoming a Police Officer.

Hours: Part-time hours (minimum of 20 hours per week), shifts rotate all days per week, including days, evenings, overnights, weekends, and holidays.

Hiring Rate: $27.043

Hiring Timeline

• Subject to change*

Application Window Close- May 27

First round interviews- Week of June 1

Final round interviews- Week of June 8

Background- June

Council approval - July

Responsibilities

• Patrols assigned areas by vehicle or foot, locates and captures stray animals, and responds to animal welfare complaints, issuing warnings or citations as needed.
• Enforces parking, zoning ordinances, and investigates violations such as illegal dumping and parking issues.
• Provides support during emergency situations, including first aid, assisting officers, traffic management, and responding to motor vehicle crashes.
• Conducts administrative duties such as mail runs, city deposits, delivering city council packets, fingerprinting, and public tours.
• Monitors detention facilities, performs prisoner checks, maintains inventory, and assists with prisoner bookings and contraband inspections.
• Participates in community outreach programs like youth safety events, bike safety, and public engagement initiatives.
• Assists with administrative tasks including kennel license follow-ups, medical supply stocking, front desk coverage, and supervising external contractors.

Knowledge of:

• Principles, procedures, techniques, and equipment of law enforcement
• Animal restraint and care techniques
• Federal, State, and local laws, codes, and regulations
• City geography
• Operations of parking and code enforcement programs
• Occupational hazards and safety practices
• Conflict resolution methods
• Record keeping and report writing principles
• Detention center operations

Ability to:

• Interpret and communicate city codes and ordinances to the public
• Prepare clear, accurate reports
• Operate departmental equipment effectively
• Communicate clearly, both verbally and in writing
• Establish and maintain professional relationships
• Resolve conflicts and problem-solve
• Make sound decisions and prioritize tasks using good judgment

Qualifications

Any combination of experience that would likely provide the required knowledge is qualifying. A typical way to obtain the knowledge and abilities would be:

Need to have:

• High school diploma or equivalent.
• Currently enrolled or enrolling (within six months of application), or recent graduate of a law enforcement education program.
• Possession of, or ability to obtain an appropriate, valid Minnesota driver's license.
• Ability to obtain and maintain emergency medical responder- 6 months of hire.

Nice to have:

• Experience working with animals.
• Experience working in law enforcement.
• Experience in customer service.

Supplemental Information

WORKING CONDITIONS

Environmental Conditions:

Primarily an outside environment; While on duty incumbent may have exposure to injury, trauma, angry or violent individuals, animal bites, blood-borne and air-borne pathogens, traffic accidents, visual and emotional trauma, toxic chemicals, adverse road and weather conditions, and other hazardous conditions.

Physical Conditions:

Essential functions may require maintaining physical condition necessary for sitting, standing, or walking for prolonged periods; light to moderately heavy lifting and carrying; may be required to climb, stoop, and kneel in performance of job responsibilities; general manual dexterity; adequate vision, speech, and hearing required; must be able to operate assigned equipment.

LELS - PD Support Staff Union

01

Do you have a high school diploma or equivalent?

• Yes
• No

02

Are you currently enrolled, enrolling for a 2026 semester, or recently graduated from a law enforcement education program within six months of application?

• Currently enrolled
• Enrolling in an upcoming semester
• Recently graduated
• None of the above

03

Please enter your graduation date, expected graduation date, or planned enrollment date.

04

Do you possess, or have the ability to obtain an appropriate, valid Minnesota Drivers License?

• Yes
• No

05

Do you have a valid Minnesota drivers license free of restrictions?

• Yes
• No

06

Do you possess or have the ability to obtain a emergency responder certificate or other medical emergency training within six months from the date of hire? (Required)

• Yes
• No

07

Do you have paid professional experience working with animals? (Not experience with household animals).

• Yes
• No

08

If yes, please describe your experience.

09

Please select your years of experience in public contact or dealing with challenging or complex interactions.

• None
• Less than one year
• One year to less than two years
• Two years to less than three years
• Three or more years

10

Please select your years of experience in non-sworn law enforcement. (Police Explorers, Police Reserve, or Community Service Officer)

• None
• Less than one year
• One year to less than two years
• Two years to less than three years
• Three or more years

11

Please indicate any of the following shifts you are able to work on a regular schedule

• Days
• Overnights
• Weekendsd
• None of the above

12

Are you able to work a flexible schedule that includes, days, evenings, weekends, and holidays?

• Yes
• No

13

Please indicate any languages from the list below that you can speak at a conversational level or higher.

• American Sign Language
• Hmong
• Russian
• Spanish
• Vietnamese
• None of the above

Required Question

Employer City of Maple Grove

Address 12800 Arbor Lakes Parkway

Maple Grove, Minnesota, 55369

Phone 763-494-6015

Website http://maplegrovemn.gov