Community Services Coordinator- Project SAY

Community Services Coordinator- Project SAY

Salary

$70,304.00 - $82,555.20 Annually

Location

City of Anaheim, CA

Job Type

Full Time

Job Number

2026-00189

Department

Community Services

Opening Date

08/28/2026

Closing Date

9/11/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

Description

The City of Anaheim Community Services Department seeks a highly dynamic Community Services Coordinator to support the Citys youth development efforts. The Community Services Coordinator will research, develop, and conduct youth development and outreach services to junior high and high school age youth and their families living in "at risk" environments.

Project S.A.Y. (Support Anaheims Youth) is the City of Anaheims Youth Development Program. Project S.A.Y. serves Junior High and High School age youth and their families living in Anaheim and uses a combination of Youth Outreach, Case Management, School Interventions, Assistance to Parents, Community Education, Youth Leadership Development, Health and Fitness, and Education and Employment to engage youth in positive and constructive activities to promote the healthy development of young people.

Youth meet individually or in small groups with a Community Services Coordinator to resolve conflict and problem solve issues of importance in a young persons life. Youth participate in a wide range of social, recreational, and educational activities that help them develop the knowledge, skills, and abilities necessary for successful adulthood. Participants develop leadership, conflict resolution, problem solving, and goal-setting skills. Youth help plan their own activities such as sporting events, camping trips, leadership development programs, and service projects in the community. Project S.A.Y. services are offered at no cost to Junior High and High school age youth.

Candidates must possess responsible experience in Youth Development, Social Work, Community Services, and/or Counseling. Ideal candidates will possess a Bachelors Degree in the area of Youth Development, Human Services, Social Work, or Counseling is highly desired.

Bilingual proficiency (read/speak/write) in Spanish is highly desirable. This position requires a flexible work schedule which includes some evening and weekend shifts.

Essential Functions

Below are the main duties of a Community Services Coordinator. You can review the full job description by clicking on this link.

• Develop, coordinate and implement youth development programs/activities that help youth build skills in the five competency areas identified as critical to the healthy development of young people (social/emotional, health/physical, cognitive/creative, vocational, and citizenship/ethical).

• Conduct behavior guidance and para-professional counseling with youth.

• Provide case management services including assessing client needs, coordinating a service delivery plan, providing para-professional counseling, and conducting follow-up checks on success of client/agency linkage, and conduct client progress checks.

• Monitor and report client progress toward independence; establish and prepare case management files; prepare and maintain long term tracking records of clients; prepare and maintain statistical and narrative reports, productivity records, daily staff logs, project plans, and incident reports.

• Conduct school based gang, drug, and violence prevention/intervention services, and assist school administrators in tracking youth living in "at-risk" environments and assisting them with reentry into school.

• Conduct in-home assessments of family situation/needs and development of service delivery plan; may include conferences with parents regarding status of child welfare; establish individual responsibility, behavior, and academic agreements with clients; conduct emergency assistance and provide crisis intervention and follow-up to families; conduct initial assessment of youth, redirect youth, and follow up as needed on all referrals from school administrators, police officers, probation officers and parents.

• Provide conflict resolution and mediation assistance between youth and their peer, parents, schools, and community.

• Provide in-depth information and referral services; identify on-going support services/needs of families and assist them in accessing those services; identify short-term and long-term educational needs of clients and provide responsible referrals to social service agencies for assistance; problem solve obstacles to client progress; instruct clients on how to self-assess and access services.

• Develop opportunities for youth that help them build developmental assets that youth need to grow up caring and responsible. (Asset categories: Support, Empowerment, Boundaries & Expectations, Constructive Use of Time, Commitment to Learning, Positive Values, Social Competencies, Positive Identity) Guide and supervise youths in the asset categories.

• Participate in planning meetings and implementation of special events, educational programs and health services; conduct parent education presentations on subjects such as gang/drug awareness and prevention, graffiti prevention, behavior modification and communication; provide in-service training to school personnel and other youth service professionals; provide bilingual services including translating and transcribing English to Spanish and Spanish to English, and completion of public assistance forms.

• Maintain effective communication and working relationships with patrons, participants, clients, co-workers, City Department representatives, and outside agencies.

• Participate in the coordination of volunteers and their activities.

• Maintain activity and progress records; conduct research and prepare reports; attend staff meetings; may attend regional workshops and conferences.

• Develop and prepare publicity material including news releases, flyers, pamphlets, brochures, and presentations; perform public relations work within the community and with community groups pertaining to specific programs, events, and special activities.

• Coordinate special events and projects, sometimes in collaboration with multiple outside agencies and/or service providers.

• Perform related duties and responsibilities as required.

Qualifications

Experience and Training: Candidates must possess responsible experience Youth Development, Social Work, Community Services, and/or Counseling. Ideal candidates will possess at least 2 to 3 years of Youth Development related experience in an "at risk" setting. A Bachelors Degree in the area of Youth Development, Human Services, Social Work, or Counseling is highly desired.

Knowledge of: Principles and premises of a broad Youth Development Framework including youth Competency Areas and Developmental Assets; current research and practices in the areas of resiliency research, creating environments of positive support, and developing capable young people; youth program coordination; leadership and character development programs for youth; and challenges and obstacles facing youth living in "at-risk" environments; college/university and other higher educational processes including enrollment and admissions and how youth may access those opportunities; City, department, division policies and procedures; application of policies and procedures within assigned area; methods and techniques used in marketing and promotion; modern office procedures; field-related software applications; procedures and techniques of budgeting; business letter writing and basic report preparation; principles and procedures of record keeping and data collection.

Ability to: Maintain effective interpersonal communication skills; plan, organize and prioritize tasks; lead, motivate and guide youth participants; prepare and administer a budget; train staff and volunteers; communicate effectively with participants and their families, school administrators, law enforcement personnel, social service agencies, religious community, supervisors, and members of the public; maintain effective communication in hostile environments; use effective conflict resolution and mediation techniques; develop program procedures and operating instructions for volunteers and participants; attend pertinent training and develop training for co-workers.

License/Certification Required: Possess a valid drivers license by date of appointment. Position requires maintaining current CPR and First Aid certificates.

Environmental Conditions: Due to the nature of work assignments, the incumbent typically works in an office environment. However, some assignments may require the incumbent to visit outdoor or indoor field work sites to accomplish tasks.

Physical Conditions: Due to the nature of work assignments, the incumbent must have the ability to speak clearly; hear conversation in person, over the telephone; vision to read written and typed materials; have manual dexterity to operate a variety of office equipment and a computer keyboard; and lift and carry items weighing up to 15 pounds.

Supplemental Information

IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS

Applications will be accepted until Friday, September 11, 2026, at 5:00PM. Applicants are encouraged to apply early. Applications will not be accepted after this deadline.

The selection process will consist of a minimum of skills examination and oral interview.

The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.

Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.

The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.

Equal Opportunity Employer

The City of Anaheim offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

To view the current benefits summary, visit: https://www.anaheim.net/DocumentCenter/View/30970/Benefits-Summary-Full-Time

For additional information about the Citys benefits, visit: www.myanaheimbenefits.com

RETIREMENT BENEFITS - The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.

Note: Pension contribution limitations are set by CalPERS each calendar year, with compensation limit requirements for Public Employee Pension Reform Act (PEPRA) members and Classic members. Employee contributions will be deposited into a 401(a) account after reaching this limit. Employees with CalPERS membership dates prior to July 1, 1996 are not impacted by these limits.

To view the current limits and additional CalPERS information, visit:

https://www.anaheim.net/DocumentCenter/View/4783/CalPERS-Rates

01

Candidates will be evaluated based on the information provided on both the application and the responses to the Supplemental Questions. Failure to fully detail all experience or stating experience in response to the Supplemental Question but not listing the experience in the application, copy/pasting information, or responses referring to your resume may eliminate you from consideration. Do you understand this requirement?

• Yes
• No

02

This position requires that you possess a current CPR and First Aid Certificate. Do you understand that you must obtain these certificates upon hire?

• Yes
• No

03

Bilingual proficiency in English and Spanish (speaking, reading, and writing) is highly desirable for this position. An examination may be conducted prior to employment to assess the candidate's level of proficiency in this area. Do you possess bilingual proficiency in both English and Spanish?

• Yes. I possess bilingual skills in English and Spanish (speaking, reading, and writing).
• No. English Only.
• No. Proficient in English and another language.
• N/A

04

If you are proficient in additional language(s), please list the language and if you speak, read, and/or write in that language. Otherwise, type N/A if you are not proficient in any additional language.

05

Do you possess a Bachelors degree (or higher) in Youth Development, Human Services, Social Work, Counseling, or related field?

• Yes
• No

06

Please state your degree and major. If none, type N/A.

07

How many years of experience do you possess in Youth Development, Social work, Community Services, and/or Counseling?

• None
• Less than 1 year
• At least 1 years, less than 2 years
• At least 2 years, less than 3
• At least 3 years, less than 4
• At least 4 years or more

08

Please describe your experience in Youth Development, Social work, Community Services, and/or Counseling. If none, type N/A.

09

Do you possess experience working with youth development and/or outreach services to junior high and high school age youth and their families living in "at risk" environment?

• Yes
• No

10

Please describe your experience working with youth development and/or outreach services to junior high and high school age youth and their families living in "at risk" environment. If none, type N/A.

11

Are you available without restriction to work a varied work schedule which includes evenings past 9:00PM and weekends?

• Yes
• No

12

Do you currently possess a valid California Drivers License, or are you able to obtain one by date of appointment?

• Yes
• No

Required Question

Employer City of Anaheim

Address 201 S. Anaheim Blvd., Suite 501

Anaheim, California, 92805

Phone 714-765-5111

Website http://www.anaheim.net/jobs