Essential Functions/Duties/Responsibilities:
• Provide administrative and operational support to the Community Services department.
• Coordinate all aspects of resident move-ins and move-outs.
• Serve as liaison between residents, vendors, and internal departments.
• Monitor residence availability and refurbishment status.
• Oversee refurbishment and upgrades with maintenance teams.
• Maintain schedules and timelines.
• Prepare reports on sales, inventory, and occupancy.
• Perform data entry and maintain records.
• Support daily operations.
• Maintain awareness of safety procedures.
• Manage work orders, answer phone calls and emails.
• Process invoices and relevant paperwork.
• Prepare correspondence, reports, and presentations.
• Handle confidential information with the utmost discretion.
• Coordinate and manage special projects.
• Provide administrative support to the Director of Community Services and team.
• Prepare and submit expense reports and manage purchase requisitions according to company policies and procedures.
• Work and coordinate projects and maintenance requests with various Vendors.
• Prepare documentation for preventative maintenance plans and emergency management programs.
Required Skills/Abilities/Competencies:
· Calendar management.
· Proficiency with MS Office (e.g., Word, Excel, PowerPoint, Teams, Outlook), Adobe Acrobat, DocuSign.
· High level of maturity, and ability to exercise good judgement, discretion, and confidentiality in all tasks.
· Able to remain organized and focused in a fast-paced, high-performance environment.
· Expertise in written and verbal communication, demonstrating strategic, professional, and succinct communication.
· Be a forward thinker and anticipate needs.
· Able to work independently and be a problem solver/solution oriented.
Education and Experience:
• 5+ years of relevant experience.
• Experience in healthcare or senior living industry is a plus.
Physical Requirements:
· The physical activity of this position constantly requires effective talking, hearing, sitting, walking, and standing functions.
· The position also often involves sedentary work where sitting is required most of the time, with occasional standing or walking.
· The position also often requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.