Community Services Coordinator

Community Services Coordinator

Salary

$6,009.73 - $7,304.92 Monthly

Location

Victorville, CA

Job Type

Full-Time

Job Number

2026-067

Department

Community Services

Opening Date

10/06/2026

Closing Date

10/27/2026 11:59 PM Pacific

Max Number of Applicants

100

• Description
• Benefits
• Questions

Summary

Under the direction of the assigned supervisor, the Community Services Coordinator develops, organizes, and oversees a variety of recreational and community service programs and activities; and performs related duties as required.

Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to the following:

• Assists with the City's community services programs, which may include aquatics, contract classes, sports activities, preschool, youth, and library programs.
• Plans and implements the City's community events, such as the Spring Festival & Egg Hunt, 4th of July Fireworks, National Night Out, Fall Festival, Veterans Parade, and Tree Lighting Ceremony.
• Assists with the supervision, training, and scheduling of part-time and seasonal recreation staff.
• Recommends staff discipline procedures as needed.
• Provides on-site supervision and implementation of assigned program areas and events.
• Assists with administrative tasks, including the maintenance of records, files, and other data.
• Prepares promotional materials, including flyers, program brochures, newsletters, and press releases.
• Ensures that assigned programs or events operate in compliance with established City policies and health and safety regulations.
• Monitors and secures assigned facilities and activities of users.
• Participates in assessing program and event needs for budget development.
• Assists the Recreation Supervisor or City Librarian in recruiting, interviewing, selecting, and training volunteers, contractors, and vendors for events and programs.
• Prepares requisitions and submits invoices for processing.
• Assists in preparing contracts and agreements.
• Processes payments and insurance renewals.
• Assists in the evaluation of programs and events.
• Resolves customer satisfaction issues.
• Makes recommendations on refund requests.
• Assists in developing and refining policies and procedures.
• Assists in writing and administering grants for various programs and projects.
• Safely operates City vehicles and equipment.
• Performs other duties of a similar nature and level as assigned.

Minimum Qualifications

Education, Training and Experience Guidelines:

High school diploma or GED supplemented by thirty (30) semester units in Recreation, Library Science, or a related field, and two (2) years of professional program administration experience. An Associate's Degree or higher in Recreation Administration, Library Science, or a related field is preferred.

License and Certification Requirements:

Must possess a valid California class "C" driver's license upon hire and maintain it throughout the length of employment with the City of Victorville.

Knowledge of:

• City policies and procedures
• Principles and practices of effective employee supervision
• Principles and practices of contract administration
• Principles and practices of public relations and marketing
• Principles and practices of project management
• Principles and practices of effective and appropriate public contact and customer service
• Methods and techniques used in planning, marketing, and evaluating events and programs
• Modern office methods, practices, procedures, and equipment, including software and database programs
• Operational characteristics of assigned programs and events
• English usage, spelling, grammar, and punctuation, as well as basic mathematical principles

Skill and Ability to:

• Work independently under minimal supervision
• Schedule, train, and supervise the work of others
• Use initiative, discretion, and judgment within established procedures, guidelines, and rules
• Define problems, establish facts, and draw valid conclusions
• Manage situations requiring diplomacy, fairness, firmness, and sound judgment
• Organize and manage multiple projects, and prioritize work
• Communicate clearly and effectively, both verbally and in writing
• Build effective teams and provide efficient customer service
• Interpret and apply City, State, and Federal policies, laws, and regulations
• Operate a personal computer and various software applications
• Analyze, interpret, and explain program policies and procedures
• Establish and maintain effective working relationships with those contacted in the course of work, including City and other government officials, community groups, and the general public
• Prepare written reports, newsletters, flyers, and other written materials
• Apply safe work practices

Physical Demands & Working Environment

(Must be performed with or without reasonable accommodations)

• This position works primarily in an indoor office environment, but also outdoors in the field, exposed to weather such as wind, heat, cold, and rain
• Positions in this class typically require balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing and repetitive motions with or without reasonable accommodation
• Medium Work: Exerting 20 to 50 pounds of force occasionally (up to 1/3 of workday), and/or 10 to 25 pounds of force frequently (1/3 to 2/3 of workday), and/or greater than negligible up to 10 pounds of force constantly (2/3 or more of workday) to move objects. Physical Demand requirements are in excess of those for Light Work
• Incumbents must be able to see and hear in the normal range, with or without correction, and communicate verbally and in written form with great facility and must be able to be understood
• Incumbents must have the stamina to work long hours and overtime, if assigned, and be willing to work an irregular schedule, which may include weekends, holidays, evenings, and/or varying shifts

SALARY: Employees typically start at Step 1 of the established salary range for their classification. Salary ranges are subject to the Citys approved salary schedule and applicable salary adjustments. Part-time employees are generally hired at an hourly rate and are not eligible for City benefits or merit-based salary increases.

VACATION: Paid vacation is earned by full-time, non-represented employees based on years of full-time City of Victorville service:

• 0-5 years: 80 hours annually
• 6-10 years: 120 hours annually
• 11-15 years: 160 hours annually
• 16+ years: 200 hours annually

Vacation is accrued each pay period. Employees may accumulate vacation up to the applicable maximum accrual, which ranges from 160 to 400 hours, depending on years of service.

SICK LEAVE: Full-time, non-represented employees accrue 96 hours of paid sick leave annually. Part-time employees are eligible for up to 40 hours of paid sick leave, subject to applicable eligibility requirements.

HOLIDAYS: Eligible full-time employees receive 14 paid holidays per year, consisting of 13 designated holidays plus one floating holiday. The floating holiday may be taken after six months of service. Employees required to work on an approved holiday may be eligible for premium holiday pay at one-and-one-half times their regular rate of pay, subject to applicable eligibility and scheduling provisions.

MEDICAL/DENTAL/VISION INSURANCE: Medical, dental, and vision coverage is available to full-time employees and their eligible dependents. Effective July 1, 2026, the City provides a $1,200 monthly fringe benefit toward medical, dental, and vision coverage. Employees enrolled in medical coverage who have qualifying out-of-pocket premium costs may also be eligible for a City subsidy of 50% of the total out-of-pocket cost, up to an additional $1,200 per month, subject to applicable provisions. Employees who waive City medical coverage may receive a maximum cash benefit of $400 per month. The waiver benefit may be used toward dental and vision coverage, with any remaining balance available for a flexible spending account or taxable income, subject to applicable rules.

FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSAs) are available for pre-tax health care and dependent day-care expenses. The City pays the monthly administrative fee associated with the accounts.

DEFERRED COMPENSATION - 457 PLAN: Full-time employees may voluntarily participate in a City-approved 457 Deferred Compensation Plan, including Roth contribution options. Eligible employees may contribute up to the applicable annual IRS limit, with additional catch-up contributions available to eligible employees.

LIFE INSURANCE: The City provides employer-paid group term life insurance and accidental death and dismemberment (AD&D) coverage for full-time employees. Coverage is equal to one times the employees annual salary, up to a maximum of $250,000. Employees may elect additional supplemental life and AD&D coverage at their own expense.

RETIREMENT - CALPERS: The City participates in the California Public Employees Retirement System (CalPERS). Retirement formulas depend on membership status and employee classification.

Miscellaneous Employees:

• Classic Members: 2.5% @ 55; employee contribution of 8%
• PEPRA/New Members: 2.0% @ 62; employee contribution is one-half of the total normal cost

Safety Employees:

• Classic Members: 2.0% @ 50; employee contribution of 9%
• PEPRA/New Members: 2.7% @ 57; employee contribution is one-half of the total normal cost

The City does not participate in Social Security. Employees hired after April 1, 1986 contribute 1.45% of base salary as a matching contribution for Medicare coverage.

RETIREE MEDICAL BENEFITS: Eligible City retirees may receive a City contribution toward retiree medical insurance based on years of service. For employees hired prior to July 1, 2024, the City contribution begins at eight years of service and ranges from 25% to 100% based on years of service. For employees hired on or after July 1, 2024, eligibility begins at 15 years of service, with the City contribution ranging from 50% to 100% based on years of service. Eligible retirees must have been enrolled in the Citys medical coverage for at least 12 consecutive months immediately prior to retirement.

SHORT-TERM DISABILITY: Short-Term Disability (STD) is an employee-paid, post-tax benefit. Benefits may begin after a seven-day waiting period and continue for up to 13 weeks for a qualifying illness or injury. STD provides 60% of weekly base pay, with a maximum benefit of $1,600 per week. Part-time employees are not eligible for STD.

LONG-TERM DISABILITY: Long-Term Disability (LTD) is a City-paid benefit for eligible full-time employees. Coverage begins after 90 days of disability and provides 66.67% of monthly salary, subject to a maximum benefit of $5,000 per month.

EMPLOYEE ASSISTANCE PROGRAM: The City provides a confidential Employee Assistance Program (EAP) for full-time employees and eligible dependents, including counseling and support services for personal, family, and work-related concerns.

LEAVE BENEFITS: Eligible employees may receive additional leave benefits, including:

• Paid Parental Leave: Up to four weeks of paid maternity, paternity, or adoption leave for eligible non-represented full-time and part-time employees. Paid Parental Leave is compensated at 60% of weekly earnings and is coordinated with applicable sick and/or vacation leave.
• Bereavement Leave: Non-represented full-time employees may receive up to 80 hours of paid bereavement leave per occurrence. Part-time employees may receive up to 56 hours per occurrence, based on applicable provisions.
• Reproductive Loss Leave: Employees who have been employed by the City for at least 30 days may receive up to five days of unpaid reproductive loss leave following a qualifying reproductive loss. Available paid leave may be used during this period.

TUITION REIMBURSEMENT: Eligible full-time and part-time, non-represented regular employees may receive tuition reimbursement after one year of full-time service. Courses and schools must be approved in advance and generally must be job-related and toward a related degree. Eligible educational expenses may be reimbursed up to $5,000 for full-time, $2,500 for part-time, per fiscal year, subject to applicable requirements.

BILINGUAL PAY: Full-time and part-time employees who demonstrate proficiency in a qualified foreign language and meet the Citys testing requirements may receive $50 per month in bilingual pay, subject to Department Head recommendation and departmental need. Spanish is currently the qualified language.

STABILITY PAY: Non-represented employees may receive annual stability pay after 10 years of City service, based on the following schedule:

• 10-14 years: $500 annually
• 15-19 years: $1,000 annually
• 20+ years: $1,500 annually

ADDITIONAL PAY & STIPENDS: Eligible employees may receive additional compensation or stipends for qualifying assignments and job duties, including:

• Weekend differential: 5% additional pay for qualifying weekend hours.
• Standby pay: $300 per week or $42.86 per day for eligible employees.
• Cell phone/technology stipends: Available for certain positions based on job requirements.
• Vehicle stipends: Available for certain positions requiring use of a personal vehicle.
• Uniform and safety shoe reimbursement: Available to eligible employees based on position requirements.

BENEFITS DISCLAIMER: The benefits summarized above are intended as an overview and are not a complete description of all benefits available to City employees. Benefits are subject to applicable laws, City resolutions, policies, plan documents, eligibility requirements, and may be amended or changed by the City.

01

Do you possess a High School diploma or GED?

• Yes
• No

02

Do you possess thirty (30) college semester units in Recreation, Library Science, or a related field?

• Yes
• No

03

Do you possess two (2) years of professional program administration experience?

• Yes
• No

04

Do you possess a valid California class "C" driver's license?

• Yes
• No

Required Question

Employer City of Victorville