Community Services Officer

Community Services Officer

Salary

$55,644.00 - $71,016.00 Annually

Location

City of Hemet, 450 E. Latham Ave., Hemet, CA

Job Type

Full Time

Job Number

26/27-009

Department

Police Department

Opening Date

08/05/2026

Closing Date

9/2/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

THE CITY

THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER

The Ideal Candidate

The Hemet Police Department is accepting applications for Community Services Officer. The ideal candidate will be highly-motivated and challenged by fast-paced work involved in a law enforcement agency. As a Community Services Officer, the ideal candidate must be detail-oriented, conscientious, fast, and accurate in completing assignments. To excel in this position, this individual must be a proven team player and must possess excellent customer service skills, exceptional verbal and written communication skills.

The purpose for this recruitment is to establish an eligible list for a one (1) year period, and/or to fill vacancies as needed.

Summary Description

THE POSITION

Under general supervision, Community Services Officer(s) perform a wide variety of technical duties in support of police operations and activities. These duties may include taking reports of crimes and accidents from witnesses, victims, and other involved parties. Community Services Officer(s) are responsible for collecting and preserving evidence, enforcing or investigating specified vehicle code, parking, City codes, and business license violations. Community Services Officer(s) responsibilities also include: booking, fingerprinting and transporting prisoners, conducting vacation patrol, commercial security checks, assisting in traffic control, performing dispatch and central reception duties, and other duties as required.

EXAMPLES OF DUTIES

Duties may include, but are not limited to, the following:

• Takes reports of crimes and accidents from witnesses, victims, and other involved parties; takes latent fingerprints and photographs; collects and preserves evidence; draws diagrams of accident and crime scenes.

• Enforces or investigates specified vehicle code, parking, city codes, and business license violations.

• Books, fingerprints, and transports prisoners; completes related forms; receives and stores property and evidence.

• Conducts vacation patrol and commercial security checks; assists in traffic control.

• Makes presentations on crime prevention, public safety, and similar topics to a variety of neighborhood or civic groups and school audiences.

• Maintains department vehicles and equipment; performs routine maintenance checks; transports vehicles or equipment for repair.

• Maintains inventory records; assists in property and/or animal control and disposal functions; moves equipment, supplies, and property.

• Performs dispatch and central reception duties; assists in Records Unit and with public counter traffic, signs off vehicle equipment correction citations; acts as courier in the delivery of materials, supplies, and equipment as directed.

• Provides temporary and vacation relief in similar occupational fields as necessary.

To learn more about on-the-job duties for this position please click on the video link below.

https://youtu.be/AFRijizjVGo

Knowledge, Skills and Abilities

KNOWLEDGE

• Public contact techniques, data collection and report writing techniques.

ABILITES

• Learn and apply department policies, procedures, and regulations.
• Perform civilian patrol duty, dispatch emergency vehicles.
• Use computer equipment, write clear, concise, and accurate reports.
• Analyze situations and take quick, effective, reasonable action.
• Follow verbal and written directions, establish and maintain effective working relationships.
• Communicate effectively both verbally and in writing, and make public presentations.

MINIMUM QUALIFICATIONS

Education and/or Experience:

• Any combination of education or training which demonstrates competency in the requisite knowledge and abilities. High School Diploma or equivalent is highly desirable.

Certification/License

• Possession of or ability to obtain a valid California Driver License prior to appointment.

Supplemental Information

TENTATIVE RECRUITMENT TIMELINE/PROCESS:

• Qualified candidates are required to participate in the written assessment date/time: TBD. Candidates will receive a confirmation email with time and location after the application period closes.
• Minimum passing score of 70% is required to be considered to advance in the selection process.
• Successful candidates from the written assessment will be invited to the interview appraisal, date/time: TBD

WORKING CONDITIONS:

ENVIRONMENT:

The employee generally works indoors as well as outdoors in all weather conditions, including wet, hot, and cold. The position entails working in situations that may expose the employee to fumes or airborne particles, electrical shock, or mechanical hazards. The nature of the work also requires the incumbent to climb ladders, drive motorized vehicles, operate in heavy vehicle traffic conditions, and often work with constant interruption.

PHYSICAL DEMANDS:

Position requires constant sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, and making repetitive hand movements in the performance of daily duties. This position also requires both near and far vision when inspecting work and operating assigned equipment. The need to lift, drag, and push files, paper, and documents weighing up to 50 pounds is also required.

ADA NOTIFICATION:

The duties, skills, and demands described here are representative of those that must be met to successfully perform the essential functions of the job. When appropriate, reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties, skills, and demands.

Selection Process:

All properly completed applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. The process may include any combination of a written exam, oral board interview, and/or skills assessment to further evaluate job-related qualifications. Candidates who successfully complete the selection process will be placed on an eligibility list which will remain valid for a minimum of one year.

Note: Prospective employees will undergo, and must successfully pass, a background reference check (including fingerprinting) and a medical examination. Drug screening may be required.

RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS BUT MAY BE ATTACHED.

CANDIDATES WHO REQUIRE REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE.

THE PROVISIONS IN THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. T

he City reserves the right to rate applicants based on a review of the application materials and to invite only the most qualified applicants to participate in the selection process.

Hemet Non-Sworn Police Employees Association

Benefits Summary

(Updated January 2026)

The following is a summary of the provided benefits to full-time employees in the Hemet Non-Sworn Police Employees unit. For further information, please refer to the Hemet Non-Sworn Police Employees Association MOU.

Retirement: The City contracts with the California Public Employees Retirement System (CalPERS).

• Classic Members: 2.5% at 55 Formula; 1959 survivor benefit; final compensation based on single highest year; employee contributes 8% (no Social Security deduction).
• PEPRA (New) Members: 2% at 62 Formula; 1959 survivor benefit; final compensation based on a three-year average; employee contributes 50% of total normal cost, currently 8% (no Social Security deduction).

Medical Coverage:

• The City contributes 100% of premium for employee only coverage on the Citys Kaiser plans.

Plan Year 2025/2026

(September 2025- August 2026)

Dental & Vision Coverage:

• The City pays 100% of the premium for dental & vision coverage for employees and their dependents.

Life & Long-Term Disability Insurance:

• The City pays 100% of the premium for a term-life insurance policy of $50,000.
• The City pays 100% of the premium for long-term disability insurance.

Deferred Compensation:

• The City will match voluntary employee contributions up to $125 per month.
• The City contributes $75 per month in lieu of retiree medical benefits.

Educational Reimbursement:

• The City will provide up to $2,500 per calendar year, subject to terms set forth in the Confidential Personnel Resolution.

Leave Accruals:

• Employees earn up to the following amounts of leave:
• 120 hours annual Vacation Leave
• 8 hours per month Sick Leave
• 10 paid Holidays & 1 floating holiday per year

Bilingual Pay:

• The City will provide $150 per month for eligible assignments based on the City's needs for bilingual skill and successful completion of a test.

Uniform Allowance:

• The City will provide a uniform allowance up to $1,500.00 per year based on eligible positions.

Special Compensation:

• Field Training Pay: Community Service Officers will receive an additional 10% base salary increase for actual time worked training other personnel.
• Stand-by Pay: Crime Scene Technicians will receive an additional $150 per month when assigned to stand-by.
• On-Call Pay: Public Safety Dispatchers will receive an additional $250 per month when designated as on-call.
• Dispatcher Training Duty: Public Safety Dispatchers will receive an additional 10% base salary increase for actual time worked training probationary personnel.
• Lead Dispatcher Duty: Public Safety Dispatchers will receive an additional 5% base salary increase for actual time worked as Lead Dispatcher.

Work Schedule:

• The City participates in flexible work scheduling based on providing appropriate coverage and adequate service to the public.

Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Hemet.

01

Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Please do not indicate "see resume". The rating of the supplemental questions may determine your application status and/or rank on the eligibility list. I have read and understand the statement above concerning submission of supplemental questionnaire responses.

• Yes
• No

02

Do you have your high school diploma or GED?

• Yes
• No

03

Do you possess, or have the ability to obtain, prior to appointment, a Class C valid Drivers License.

• Yes
• No

04

Have you ever been asked to resign or been terminated from any job or position? If your answer is "Yes," please provide a complete explanation along with: (Employers name, dates of employment, reason asked to resign or terminated for.). If "No", please type N/A.

05

In the past 12 months, have you applied for any other law enforcement agency? If your answer is "Yes", please provide the following information: (Agency name, date of application, application status.). If "No", please type N/A.

06

In the past 12 months, have you been disqualified by a law enforcement agency during any portion of the background process? If your answer is "Yes", please provide a complete explanation along with: (Agency name, date of application, reason for disqualification.). If "No", please type N/A.

07

What personal skills and abilities do you have that you feel would qualify you for this position?

08

I understand that I must pass a background investigation including polygraph and psychological exam and a medical exam which may include drug testing, an audio test and vision exam; work rotating shifts including weekends and holiday. Employees must be able to work a varying schedule including weekends, weekdays, evening, and holiday (hours and days are adjusted as needed by the department).

• Yes
• No

09

CERTIFICATE OF APPLICANT: I certify that all statements and information provided in this application and any attachments are true, and I understand that any false or misleading statements or omissions of material facts may forfeit right to employment considerations by the City of Hemet.

• Yes
• No

Required Question

Employer City of Hemet

Address 445 E. Florida Ave

Hemet, California, 92543

Phone 951.765.2315

Website http://www.hemetca.gov