Position Overview:
Oversee designated Community Support Programs and departmental policies, procedures, and service standards in conjunction with management.
Essential Duties and Responsibilities:
· Develop and maintain Habilitation plans
· Supervise Community Support staff and volunteers by providing employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
· Participate in the hiring process and ensures the orientation of new staff and ongoing training for Community Support Staff is maintained.
· Assist in evaluation of employees' job performance and conformance to regulations and recommend appropriate personnel action.
· Coordinates sufficient staffing levels by maintaining work schedules and approval of time off requests.
· Assures adherence to OPWDD regulations and operating standards and procedures.
· Oversees the daily operation of the programs and general record keeping procedures including program participant records, fire and safety, employee timesheets and financial records.
· Ensure communication to management regarding any problems or issue that arises.
· Prepare required reports for management.
· Ensure follow-through on medical and other relevant appointments attended.
· Develop and maintain a liaison with families and community agencies through open communication and collaboration.
· Promote the individual's independence by implementing the Individual Program Plan, attending to personal, self-care and other program needs that the individuals cannot independently accomplish and overseeing the safety and well being of the individuals.
· Provide on-call as needed.
· Performs other duties as assigned.
Numbers & Facts
Location
Binghamton, NY
Job Type
Full-time
Skills
Communication Skillsunmatched
Community Programsunmatched
Community Supportunmatched
Employee Orientationunmatched
Fire Safetyunmatched
Follow Throughunmatched
On Callunmatched
Operations Processesunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Reviewsunmatched
Problem Solving Skillsunmatched
Program Planningunmatched
Record Keepingunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Reporting Skillsunmatched
Resolve Customer Issuesunmatched
Staff Trainingunmatched
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