Administrative Skills, Audiovisual, Budgeting, Calendar Management, Communication Skills, Community Programs, Community Support, Community and Social Services, Credit Cards, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Diversity, Documentation, HIPAA (Health Insurance Portability and Accountability Act), HIV/AIDS (Acquired Immune Deficiency Syndrome), Healthcare, Interpersonal Skills, Inventory Management, Logistics, Maintain Compliance, Marketing, Microsoft Office, Multitasking, Nonprofit, Operational Support, Order Supplies, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Schedule Development, Time Management, Writing Skills
At Resource Center, we are dedicated to empowering the LGBTQIA+ community and all people living with HIV/AIDS. We are committed to healing and transforming our community, with the goal of achieving recognition and equal rights for all LGBTQIA+ people. An organization that started in 1983 as a grassroots service for people with HIV/AIDS has grown into a trusted provider of LGBTQIA+ services in a safe, affirming environment.
Reports to: Director of Mental Healthcare
Position Overview:
The Community Wellness Coordinator provides administrative and client-facing support for the Community Wellness Program. This position serves as a main point of contact for program participants, ensuring a welcoming, affirming, and professional environment. The position works in collaboration with the Community Wellness team, and its role is central to managing scheduling, registrations, and day-to-day operations that enable the successful delivery of wellness programs, events, and support services.
Job Duties and Responsibilities:
- Serve as the primary point of contact for visitors, participants, and community partners
- Monitor and respond to the Community Wellness email, maintaining clear and timely communication with participants, partners, and internal staff
- Ensure front office coverage during core program hours
- Registration, check-in, and follow-up for workshops, events, and support groups
- Manage calendars for program spaces, workshops, and shared rooms
- Print and distribute QR codes to track volunteer check-ins, registration, and engagement
- Support event logistics, such as room setup, AV coordination, material preparation, and hospitality
- Maintain records of participant attendance and engagement in collaboration with staff.
- Support data entry, reporting, and documentation required for grants and funders
- Maintain confidentiality and compliance with HIPAA and organizational policies
- Collaborate closely with the Community Wellness team to ensure seamless program operations and administrative support
- Work with Engagement Specialists to collaborate with Marketing to promote programming and increase community awareness and participation
- Use data and community input to refine programming and respond to evolving needs
- Monitor and order supplies for the Community Wellness Program
- Maintain inventory of office and program materials, aligning with monthly budgets
- Reconcile credit card charges and receipts, ensuring accuracy, proper documentation, and timely reporting
- Maintain financial records in compliance with organizational policies and grant requirements
Job Requirements and Qualifications:
- Associate’s degree or equivalent experience preferred
- Two years of administrative, office, or front desk experience, ideally in a healthcare, nonprofit, or community services setting.
- Ability to work effectively with LGBTQIA+ individuals, communities of color, older adults, and diverse populations.
- Strong organizational skills with attention to detail and ability to manage multiple tasks.
- Excellent written, verbal, and interpersonal communication skills.
- Proficiency in Microsoft Office, scheduling software systems, and Eventbrite preferred.
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