Community Worker II

County of Orange

Orange, CA

JOB DETAILS
SALARY
$46,134.40–$48,276.80 Per Year
SKILLS
Acute Care, Administrative Skills, Behavioral Health, Child and Youth Services, Childcare, Coaching, Communication Skills, Community Health, Community Programs, Community and Social Services, Compensation and Benefits, Correctional Health, Customer Support/Service, Data Analysis, Data Entry, Forensic Science, Funding, Government Regulations, Healthcare, Keyboards, Lift/Move 20 Pounds, Manual Dexterity, Mathematics, Medical Record System, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multilingual, NTP, Outpatient Care, People Management, Physical Demands, Pivot Tables, Psychiatry and Mental Health, Public Health, Quality Management, Recreation, Reporting Dashboards, Retirement Plan, Safety/Work Safety, Social Work, Sports, Substance Abuse, Team Player
LOCATION
Orange, CA
POSTED
3 days ago

Community Worker II

Salary

$46,134.40 - $48,276.80 Annually

Location

Orange County

Job Type

Full-Time

Job Number

7123CS-0726-042 (O)

Department

Health Care Agency

Division/Service Area

Behavioral Health Services

Opening Date

07/02/2026

Closing Date

7/9/2026 11:59 PM Pacific

  • Description
  • Benefits
  • Questions

CAREER DESCRIPTION

COMMUNITY WORKER II

(BEHAVIORAL HEALTH SERVICES)

Salary may be negotiable within the range listed above, based on position requirements and successful candidates qualifications, subject to appropriate authorization.

OPEN TO THE PUBLIC

This recruitment will establish an open eligible list that will be used to fill current and future Community Worker II positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

DEADLINE TO APPLY

This recruitment will be open for a minimum of five (5) business days and will close on Thursday, July 9, 2026 at 11:59 P.M. (PST).

HEALTH CARE AGENCY

The County of Orange, Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community.

BEHAVIORAL HEALTH SERVICES

The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Children and Youth Services, Quality Management Services, Mental Health Services Act Office, Data Analytics and Evaluation, Crisis and Acute Care Services, Substance Use Services, BHS Navigation, and Forensics and Justice Involved. These service areas provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care.

THE PROGRAM

Substance Use Disorder Services (SUD) provides an array of prevention, treatment and recovery support services for youth and adults that include the Alcohol and Drug Education and Prevention Team (ADEPT), community SUD prevention programs, residential Treatment, outpatient treatment, perinatal services, narcotic treatment programs (NTP), Medicated Assistance Treatment (MAT), withdrawal management, Intensive Outpatient Program, recovery residences, and the programmatic oversight of the States Opioid Abatement Funding Plan in Orange County.

THE OPPORTUNITY

The SUD Division has an opening for a Community Worker II (CW II). The CW II will be responsible for providing childcare (not treatment) to minors between the ages of 0-12 years old, conducting drug screens, data entry, and providing administrative support to the program and team. The CW II will also enter test results into the Electronic Health Record (EHR) system, send out notifications using Outlook when positive results are received, and fax results to Social Services.

Services are provided Monday through Friday, with some programs requiring evening hours.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES

While not required, the ideal candidate will possess experience providing support, childcare, and/or services to minors and/or experience working within a behavioral health setting. Bilingual skills, especially in Spanish, are also highly desirable but not required.

In addition, the ideal candidate will also possess extensive knowledge and experience in the following core competencies:

Professional & Technical Expertise | Safety Focus

  • Understanding of and navigating through behavioral health issues, stages of childrens development and age-appropriate behavior of children
  • Facilitating age-appropriate activities when supervising minors
  • Ensuring the safety of children who are being supervised
  • Identifying signs of suspected child abuse or neglect that may necessitate contacting the Child Abuse Registry
  • Observing and analyzing behavior and appropriateness for the situation
  • Proficient use of Microsoft Office including Word, Excel and Outlook

Communication | Customer Service

  • Communicating effectively both verbally and in writing
  • Providing excellent customer service by treating co-workers, clients, and the public with dignity and respect

Adaptability | Self-Management

  • Working independently and in a team
  • Adapting to new information or unexpected program obstacles
  • Working effectively in a changing environment, and adjusting as needed

MINIMUM QUALIFICATIONS

Please click here for the minimum qualifications for the Community Worker II.

PHYSICAL & MENTAL REQUIREMENTS AND WORINGING & ENVIRONMENTAL CONDITIONS

Physical Requirements: Vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write. The ability to lift up to 20 lbs.

Mental Requirements: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Environmental & Working Conditions: The ability to work in the field and interact with the public, other County employees, including supervisors and managers, staff and management in other governmental and regulatory agencies, and service providers in a variety of situations which may be emotional, stressful and/or difficult; Ability to work with very young infants and knowing how to comfort and sooth sometimes fussy and crying babies.

RECRUITMENT PROCESS

Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Application Screening (Refer/Non-Refer)

Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of the job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Online Assessments (Weighted 100%)

Applicants who meet desirable qualifications will be invited to participate in one or more job related assessments. Only the most qualified candidates will be placed on the eligible list

Eligible List

Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Based on the Departments needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.

Veterans Employment Preference

The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

ADDITIONAL INFORMATION

REASONABLE ACCOMMODATION

The County of Orange is committed to providing reasonable accommodations to qualified individuals with disabilities. Individuals who require a reasonable accommodation during the application or selection process should notify the recruiter listed on the job posting as soon as possible. Documentation supporting the accommodation request may be required.

EMAIL NOTIFICATION

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

FREQUENTLY ASKED QUESTIONS:

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, contact Laura Katsis at (714) 834-6724 or lkatsis@ochca.com.

EEO INFORMATION

Orange County, as an equal employment opportunity employer,

encourages applicants from diverse backgrounds to apply.

Non-Management Benefits

In addition to the Countys standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.

http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.

01

INSTRUCTIONS: Resumes will not be accepted in lieu of completing these questions. Responses of "See Work History" or copying and pasting of work experience are not qualifying responses and will not be accepted in lieu of required information. By selecting yes below, you acknowledge that you have read and understand this application requirement.

  • Yes
  • No

02

Please select one of the following choices that best describes your experience providing support, childcare or services to minors.

  • I have both education and training.
  • I have some training, but no education.
  • I have some education, but no training.
  • None of the above.

03

Please select the area(s) in which you have experience (Check all that apply).

  • Volunteer or paid work experience at an elementary or preschool
  • Volunteer or paid work experience in a childrens recreation-related field
  • Participation in sports as a coach working with children 12 years or younger
  • Working with adults with behavioral health conditions
  • Other related experience
  • None of the above

04

Please describe your experience supervising (not treating) children between the ages of 0 to 12 in a group or recreation setting. Include in your response the ages of children supervised, the types of activities utilized, and the setting in which it was provided. If none, please type "N/A".

05

Please select your level of expertise for Microsoft Word.

  • No experience, but I have successfully completed classes
  • Beginner (Navigate the application to complete simple document tasks)
  • Intermediate (Format documents professionally and navigate more dynamic tools)
  • Expert (Automate tasks, structure lengthy documents, and secure corporate data)
  • None of the above

06

Please select your level of expertise for Microsoft Excel.

  • No experience, but I have successfully completed classes
  • Beginner (Data entry, basic cell formatting, and fundamental math formulas)
  • Intermediate (Data manipulation using conditional logic, lookup functions, and creating Pivot Tables)
  • Expert (Automating tasks, utilizing data analysis tools, and building dynamic dashboards)
  • None of the above

07

Bilingual skills are highly desirable for many of these positions. Please indicate, if any, which languages you are fluent in. Only indicate those languages in which you can fluently speak, read, and write. Candidates will be tested on their proficiency in the language selected prior to employment. Failure to answer this question truthfully may result in disqualification from the recruitment.

  • Spanish
  • Vietnamese
  • Mandarin
  • Cantonese
  • Korean
  • Farsi
  • Other
  • None of the above

08

If you selected Other to the question above, write the language you are fluent in. If this does not apply to you, enter N/A.

Required Question

Employer County of Orange

Address 400 W CIVIC CENTER DRIVE

Santa Ana, California, 92701

Phone 714-834-2555

Website https://hrs.oc.gov

About the Company

C

County of Orange