Title: Complaint Lab Receiving Clerk Location: Alameda, CA Hours: Monday–Friday, 8:00 AM–4:30 PM Pay: $19.25 per hour
Summary:
Role involving receiving, logging, organizing, and routing customer-returned products for investigation. Requires strong attention to detail, basic computer/data-entry skills, and the ability to work hands-on in a quality-controlled environment.
Responsibilities:
Receive, open, organize, and stage packages containing returned products.
Accurately receive and log customer-returned products into the database.
Separate and route returned products to the appropriate areas for investigation.
Maintain proper storage of retained returns.
Ensure all received products are accurately and consistently documented.
Follow quality-system procedures and maintain effectiveness of the quality system.
Complete additional tasks assigned by management to support lab goals.
Work overtime, including daily/weekend hours, when required to meet department goals.
Requirements:
High School Diploma or equivalent required.
Previous receiving, warehouse, inventory, data-entry, or laboratory support experience preferred.
Experience in a regulated or quality-controlled environment preferred.
Familiarity with medical devices, IVD products, biologics, or applicable quality standards is a plus.
Basic computer skills and experience with data-entry systems.
Strong attention to detail and accuracy.
Ability to organize, sort, and track multiple returned products.
Ability to follow written procedures and verbal instructions.
Good communication and teamwork skills.
Ability to work efficiently in a fast-paced environment and meet deadlines.
Dependable attendance and flexibility to work overtime.
Ability to perform hands-on receiving activities, including opening packages, moving materials, and staging products.
Numbers & Facts
Location
Alameda, CA
Salary
$19.25 Per Hour
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Data Entryunmatched
Detail Orientedunmatched
High School Diplomaunmatched
Laboratoryunmatched
Laboratory Managementunmatched
Material Movingunmatched
Medical Equipmentunmatched
Quality Metricsunmatched
Shipping/Receivingunmatched
Team Playerunmatched
Time Managementunmatched
Transportation Routingunmatched
Writing Skillsunmatched
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