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Complex Claims Advisor | Commercial Trucking

Sedgwick

Olympia, WA

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JOB DETAILS
SALARY
$90,000–$105,000 Per Year
SKILLS
Artificial Intelligence (AI), Auditory, Claims Management, Claims Processing, Compensation and Benefits, Computer Skills, Customer Support/Service, Environmental Regulations, Financial Services, Insurance, Insurance Claims, Licensing, Management Strategy, Microsoft Office, Microsoft Product Family, Negotiation Skills, Presentation/Verbal Skills, Problem Solving Skills, Quality Management, Risk, Technical Leadership, Time Management, Trucking, Writing Skills
LOCATION
Olympia, WA
POSTED
30+ days ago
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Complex Claims Advisor | Commercial Trucking **PRIMARY PURPOSE OF THE ROLE** To develop targeted solutions and provide added technical guidance and oversight to ensure complex commercial trucking claims matters are resolved optimally while creating a culture of continual quality improvement designed to elevate the overall claim handling to benefit our stakeholders. **ESSENTIAL RESPONSIBILITIES MAY INCLUDE** + Proactively and strategically manages a complex claim inventory by assessing complex commercial trucking claims issues, utilizing jurisdictional expertise to provide oversight, and directs the handling to achieve the best possible resolution. + Acts as the organizational subject matter expert for line of business and key jurisdictions on complex claim issues. + Uses knowledge of all aspects of claims handling in evaluating exposure; recommends and directs action plans for issue or case resolution. + Articulates and documents clear and concise file notes to allow stakeholders to understand the issues and path to resolution. + Facilitates roundtables with groups/teams; engages appropriate internal and external resources as needed. + Provides technical leadership on and maintains co-ownership of complex claim issues; through further influence creates a culture of continual quality improvement. **QUALIFICATIONS** + Education & Licensing: Bachelor's degree from an accredited college or university preferred. Industry designation(s) preferred. Licenses as required for specific jurisdictions. + Experience: Eight (8) years of casualty claims experience or equivalent combination of education and experience required to include three (3) to five (5) years of experience handling complex claims and experience in negotiation, mediation, arbitration or ADR skills on higher value complex claims. + Skills: subject matter expertise in Commercial Trucking bodily injury liability claims, maintain appropriate licensing, ability to manage claims across multiple jurisdictions, excellent oral and written communication, including presentation skills, PC literate, including Microsoft Office products, and ability to meet or exceed Service Expectations **Work environment requirements include -** Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines. When applicable and appropriate, consideration will be given to reasonable accommodations. _As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is_ **_$90,000- $105,000._** _A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._ **The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.** Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

About the Company

S

Sedgwick

From our modest beginnings as a regional claims administrator founded in 1969, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 21,000 colleagues, located in 65 countries. Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients. Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involved.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
WEBSITE
https://www.sedgwick.com/

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