Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Welcome to The Midland Hotel, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the bustling heart of Chicago, Illinois, our hotel features 403 stylish guest rooms and 12,589 sq ft of versatile meeting space, creating an exceptional environment for both guests and employees. At The Midland Hotel, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you''ll work in a dynamic and supportive setting, surrounded by the vibrant energy and iconic architecture of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The MIdland Hotel. Take the first step towards a rewarding career by applying today. At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.
What you will have an opportunity to do:
Position Summary
The Director of Banquets and Events is a strategic and operational leader responsible for overseeing all banquet, catering, and event operations across both The Wade and The Midland. This role is accountable for delivering high-quality, profitable, and memorable event experiences while maintaining brand standards, driving revenue growth, and leading cross-functional teams.
This is a complex dual-property leadership role, requiring strong operational discipline, financial acumen, and the ability to manage large-scale, high-volume events alongside premium, customized experiences.
Key Responsibilities
Strategic Leadership
Operations Management
Oversee all banquet and event operations, including:
Corporate meetings
Weddings and social events
Conferences and large-scale banquets
Ensure seamless execution from planning through post-event evaluation
Maintain high standards of food quality, presentation, and service delivery
Develop and enforce standard operating procedures (SOPs) across properties
Team Leadership & Development
Lead, coach, and develop a high-performing team of:
Banquet Managers
Event Coordinators
Service Staff
Drive a culture of accountability, service excellence, and continuous improvement
Oversee staffing models, scheduling, and labor efficiency across both locations
Conduct performance reviews, training programs, and succession planning
Financial Management
Client Experience & Relationship Management
Cross-Functional Collaboration
Partner with:
Culinary leadership on menu development and execution
Sales teams on booking strategy and event pipeline
Current leadership teams at both The Wade and The Midland hotels
Facilities and Operations teams on logistics and event setup
Ensure effective communication between departments and properties
Compliance & Risk Management
Qualifications
Experience
Skills & Competencies
Education
Key Performance Indicators (KPIs)
Work Environment
What are we looking for?
Compensation:
$100,000
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.