Compliance Administrator (85349)

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms.  Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.   Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Inter-Con is Everywhere Security Matters.

SUMMARY

The Compliance Administrator serves as a regional operational support resource responsible for compliance coordination, training administration, quality assurance support, operational reporting, and workforce administration across multiple Amazon Fulfillment sites within the Texas 5 Region.

TECHNICAL SKILLS

• Familiarity with OSHA, HIPAA, HR practices, and workforce compliance requirements preferred
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to handle confidential information with discretion and professionalism
• Strong customer service and interpersonal skills
• Ability to work effectively with employees, supervisors, clients, and support departments
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams
• Ability to learn new systems, reporting tools, and client platforms quickly
• Self-starter with the ability to establish processes and organize work with minimal supervision

CERTIFICATIONS

• CPR Instructor Certification (American Red Cross) or willingness to obtain certification
• PRIMARY RESPONSIBILITIES - COMPLIANCE & QUALITY ASSURANCE
• Monitor officer certifications, qualifications, licenses, and client-required documentation to ensure compliance with contractual requirements.
• Track employee certifications, training completions, recertification deadlines, and qualification requirements.
• Verify all required certifications, uploads, and onboarding documentation for newly hired personnel prior to deployment.
• Maintain compliance with company policies, client requirements, and applicable regulations.
• Coordinate with Quality Assurance and Quality Control personnel to identify and resolve compliance deficiencies.
• Support internal audits, inspections, client reviews, and corrective action initiatives.
• Assist with maintaining Amazon client compliance packages and learning qualification requirements.
• Monitor and maintain audit-ready compliance documentation and records.

PRIMARY RESPONSIBILITIES - TRAINING ADMINISTRATION & WORKFORCE DEVELOPMENT

• Support regional training initiatives and administrative training functions.
• Coordinate training schedules, certifications, attendance records, and qualification tracking.
• Assist with onboarding activities from recruitment through On-the-Job Training (OJT) completion.
• Maintain accurate records of employee training, certifications, and continuing education requirements.
• Assist Regional Trainers with training logistics, reporting, and workforce readiness initiatives.
• Support CPR, First Aid, and other certification tracking requirements.
• Assist with uniform inventories and training equipment accountability.
• Obtain and maintain instructor certifications, including CPR Instructor certification, as required.

PRIMARY RESPONSIBILITIES - OPERATIONS ADMINISTRATION

• Monitor employee attendance, scheduling compliance, and workforce accountability.
• Review and track employee timekeeping, clock-in/clock-out compliance, holdovers, and shift changes.
• Assist leadership with staffing coordination and personnel tracking activities.
• Monitor shift-change reports and assist with escalation tracking and resolution.
• Serve as a point of contact for employee questions regarding certifications, scheduling, training requirements, and operational processes.
• Coordinate communication between field personnel and operational leadership.
• Assist with personnel records maintenance and workforce administration.
• Support operational continuity by helping identify and resolve administrative issues impacting service delivery.

PRIMARY RESPONSIBILITIES - REPORTING & DOCUMENTATION

• Generate recurring operational, compliance, and training reports for leadership.
• Track compliance metrics, training completion rates, certifications, audit findings, and workforce trends.
• Maintain databases, spreadsheets, dashboards, and reporting tools.
• Assist with data collection and trend analysis to identify compliance gaps and operational risks.
• Maintain accurate and organized documentation in company systems and shared repositories.
• Prepare reports and supporting documentation for audits, inspections, and leadership review.
• Ensure all records remain current, accurate, and audit-ready.

PRIMARY RESPONSIBILITIES - ADDITIONAL SUPPORT FUNCTIONS

• Support drug and alcohol program administration activities as assigned.
• Assist with operational audits and compliance reviews.
• Support logistics coordination related to uniforms, training materials, and operational equipment.
• Participate in special projects and continuous improvement initiatives.
• Perform other duties as assigned to support regional operations.

REQUIREMENTS & QUALIFICATIONS

Education:

• High School Diploma or GED required.
• Associate's degree in Business Administration, Human Resources, Criminal Justice, Compliance, or related field preferred.

Experience:

• Minimum of two (2) years of experience in administrative support, operations coordination, compliance administration, training administration, scheduling, human resources support, or a related role.
• Experience supporting multiple locations or geographically dispersed teams preferred.
• Experience in security, public safety, training, compliance, or workforce administration environments is preferred.

Preferred Qualifications:

• Experience maintaining training records, certifications, and compliance documentation.
• Experience with workforce scheduling, personnel tracking, or operational reporting.
• Experience supporting quality assurance, audits, or compliance initiatives.

WORKING CONDITIONS

• Standard business hours, Monday through Friday.
• Occasional after-hours support may be required to address operational needs.
• Occasional travel between assigned regional sites may be required.
• Ability to work in both office and field environments.

VETERANS

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are a veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please review our website for extensive opportunities.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.