Job Description
At Amazon, we're working to be the most customer-centric company on Earth. Amazon's North American Surface Transportation (NAST) Compliance Team is seeking a NAST Compliance Analyst to drive large scale projects, programs and technical initiatives within Amazon Middle Mile Transportation network.
This is an exciting space that is in the heart of North American Surface Transportation Safety & Compliance within Middle Mile. The team is comprised of subject matter experts who leverage transportation compliance administration with efforts to continually raise the bar on transportation services at Amazon.
Key job responsibilities
- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations.
- Build relationships with project stakeholders across key internal teams, stakeholder teams and external partners.
- Establish mechanisms that ensure highest levels of Amazon policies related to Department of Transportation regulations across our Middle Mile transportation network.
- Understand the deliverables of project stakeholders, critical path items, and effectively communicate status, potential risks, and delays.
- Be comfortable dealing with ambiguity and enjoy working on different problems every day.
- Develop, implement and govern KPI reporting for the portfolio of programs, providing visibility to the milestones and performance for all projects to the given stakeholders.
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources.
- Interact with 3rd party vendors to discuss performance metrics, service level agreements, contract negotiations, and daily workload volumes.
- Look for opportunities to improve program quality and operational excellence.
- Partner with other program managers to secure resources, scope efforts, and set project priorities and milestones.
Numbers & Facts
| Location | Tempe, AZ |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Analysis Skillsunmatched
- Business Supportunmatched
- Communication Skillsunmatched
- Contract Negotiationunmatched
- Cross-Functionalunmatched
- Establish Prioritiesunmatched
- Functional Programming Languagesunmatched
- Maintain Complianceunmatched
- Performance Metricsunmatched
- Project/Program Managementunmatched
- Quality Managementunmatched
- Resource Managementunmatched
- Safety Complianceunmatched
- Service Level Agreement (SLA)unmatched
- Transportation Regulationsunmatched
- Vendor/Supplier Evaluationunmatched
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