Compliance Audit & Support Specialist (New England Area)Compliance Audit & Support Specialist
ABOUT US POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission! ABOUT THE ROLE The Compliance Audit & Support Specialist serves as the primary compliance auditor and compliance support resource for assigned affordable housing portfolios. This position is responsible for auditing lease-up, initial move-in, transfer, and other resident files for affordable housing programs, including Low-Income Housing Tax Credit (LIHTC), Project-Based Section 8, HOME, and other affordable housing programs, ensuring compliance with applicable federal, state, investor, agency, and company requirements.
This position requires periodic travel throughout the company's portfolio to conduct on-site compliance audits, provide training, and support compliance-related initiatives across the portfolio. Travel may include automobile and commercial airline travel as business needs require. When not traveling, this position works remotely from a designated home office.
In addition to auditing responsibilities, this position provides compliance support to the Compliance Department and property teams through certifications, file reviews, training, regulatory guidance, and other compliance-related activities that promote consistent regulatory compliance across the portfolio. Up to 75% travel by plane/car.
ABOUT YOUR IMPACT
Essential Function I – Compliance Auditing
Compliance auditing is the primary responsibility of this position and is essential to maintaining portfolio-wide regulatory compliance and audit readiness. The Compliance Audit & Support Specialist performs comprehensive audits of affordable housing resident files to ensure accuracy, completeness, and regulatory compliance before submission to third-party agencies, investors, or other program administrators. This position also partners with site teams to resolve audit findings, coordinate corrective actions, and ensure identified deficiencies are addressed through final resolution.
Responsibilities
- Serve as the primary compliance auditor for assigned affordable housing communities.
- Audit lease-up, initial move-in, transfer, and other resident files for accuracy, completeness, and regulatory compliance.
- Review files for compliance with LIHTC, Project-Based Section 8, HOME, state housing finance agency requirements, and other affordable housing program requirements, as applicable.
- Audit all required lease-up and new move-in files prior to submission to third-party tax credit agencies, investors, or other program administrators.
- Review audit findings, identify compliance deficiencies, and partner with site teams to complete all required corrections before and after third-party reviews, ensuring files are brought into full compliance.
- Respond to third-party audit findings and coordinate corrective actions through final resolution.
- Maintain accurate audit documentation, reports, tracking logs, and records of corrective actions.
- Monitor regulatory changes and ensure audit practices remain consistent with current affordable housing requirements.
- Recommend process improvements that strengthen compliance and reduce recurring audit findings.
- Assist with portfolio-wide compliance audits, internal reviews, and special projects assigned.
Essential Function II – Compliance Support
In addition to auditing responsibilities, this position provides compliance support to the Compliance Department and property teams through file reviews, certifications, training, regulatory guidance, and other compliance-related activities that promote consistent regulatory compliance across the portfolio.
Responsibilities
- Conduct income certifications and annual recertifications for affordable housing programs.
- Review resident files and partner with site teams to resolve compliance deficiencies.
- Prepare lease packages and other required compliance documentation.
- Provide compliance support for leasing activities, including reviewing applications, lease agreements, and move-in documentation for regulatory compliance.
- Process or assist with Housing Assistance Payment (HAP) billing, compliance reporting, Yardi reporting, and other compliance-related administrative functions, as assigned.
- Provide training, guidance, and technical support to property staff regarding compliance policies, procedures, and affordable housing regulations.
- Assist with agency, investor, and internal compliance requests, audits, and reporting requirements.
- Support Compliance Managers with compliance initiatives, special projects, process improvements, and departmental priorities.
- Build collaborative working relationships with property teams, corporate departments, investors, third-party agencies, and regulatory partners.
- Maintain the confidentiality of resident, applicant, and company information.
- Deliver exceptional customer service to internal and external stakeholders.
- Perform other related compliance duties as assigned.
- Assist with the implementation of corrective action plans resulting from internal and third-party audit findings to ensure ongoing regulatory compliance.
ABOUT YOU
- Minimum of five years of experience in affordable housing compliance, property management, or a related field.
- Demonstrated experience reviewing and auditing affordable housing resident files.
- Strong working knowledge of LIHTC, HUD, Project-Based Section 8, HOME, and other affordable housing programs.
- Tax Credit Specialist, Certified Occupancy Specialist, or a similar affordable housing certification required, or the ability to obtain the required certification within an established timeframe.
- Experience using Yardi or similar property management software preferred.
- Strong analytical, organizational, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
- Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
- Ability to work independently while collaborating effectively with site teams and corporate departments.
- Reliable transportation and the ability to travel periodically by automobile and commercial airline, including occasional overnight travel.
- Ability to maintain confidentiality and exercise sound professional judgment.
BENEFITS AT POAH COMMUNITIES
POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:
- Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
- Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
- Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
- Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
- Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
- Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications
Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.
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