$75,000–$110,000 Per Year
Case Management, Communication Skills, Continuous Improvement, Data Analysis, Email Management/Administration, Healthcare, Identify Issues, Leadership, Legal, Maintain Compliance, Relativity, Risk, Risk Management, Time Management, Trend Analysis
Prefered/Required Skills, Experience:
- Bachelor's Degree required; JD (Juris Doctor) a plus.
- Relativity and/or Brainspace experience required; eDiscovery technical certification(s) preferred
- Minimum of 4 years of professional work experience required.
- Compliance and/or healthcare experience strongly preferred
- Broad knowledge of eDiscovery technology and the collection, processing, review and production of electronically stored information (Client).
Overarching responsibilities:
- Oversight and responsibility for the proactive Email Monitoring Program.
- Management and oversight of day-to-day operations of the Compliance QUESTionLine.
- Take Ownership and maintenance of data and reporting for the Compliance Policies Team.
- Support Compliance Director on special projects as needed.
QUESTionLine Responsibilities:
- Review inquiries received and triage as appropriate.
- For compliance questions, provide timely policy guidance to teammates and document clearly within system (EthicsPoint).
- Understand and be able to interpret compliance policies to provide appropriate guidance.
- Communicate policies, procedures, and potential risk in an easily digestible manner.
- Analyze data to define and understand problems, perform research, and evaluate alternatives to assist leadership in decision making regarding program enhancements or areas of improvement.
- Escalate issues to leadership, legal, and/or the Investigations team, as appropriate.
- Review and track compliance forms and approvals related to policies.
- Help review and provide feedback for compliance policies, trainings and job aids as needed.
- Participate in committees or independently review forms and requests for compliance risk and provide appropriate guidance and/or approvals.
Email Monitoring Responsibilities:
- Manage ongoing compliance email monitoring process, including, conducting monthly reviews in Relativity and Brainspace and completing preliminary research on potential issues identified.
- Document rationale for decision to conduct additional follow up or create a case in EthicsPoint Case Management System for matters requiring additional investigation.
- Model continuous improvement in day to day working practices, consistently iterating on processes to ensure efficiency in risk mitigation.
- Build and maintain positive relationships within Compliance department and across departments.
- Analyze data to identify themes and trends and present to senior compliance leadership on an ongoing basis.
- Communicate findings to leadership and make recommendations for next steps related to issues identified.
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Macpower Digital Assets Edge Private Limited