Compliance Investigator 1-3 (CPG)

Compliance Investigator 1-3 (CPG)

Salary

$2,922.00 - $5,734.00 Monthly

Location

New Orleans, LA

Job Type

Classified

Job Number

223747

Department

LA State Board-Medical Examiners

Opening Date

07/21/2026

Closing Date

8/1/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

OUR MISSION

The mission of the Louisiana State Board of Medical Examiners is to protect and improve the health, safety, and welfare of the citizens of Louisiana through licensing, regulation, research, and discipline of physicians and allied health professionals in a manner that protects the rights and privileges of the licensees.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

• Acting with Ethics and Integrity: Acts with integrity, respects confidentiality, and treats people fairly.
• Building and Supporting Teams: Works well with others, contributes consistently, and supports the team.
• Communicating Effectively: Communicates clearly, listens actively, and explains complex ideas well.
• Following Policies and Procedures: Applies and explains policies accurately, adapts in routine cases, and helps improve procedures.
• Learning Actively: Sets learning goals, applies new skills, uses feedback, and contributes to shared learning.
• Using Data: Collects accurate data, finds patterns, shares insights clearly, and uses data to make informed, ethical decisions.

Minimum Qualifications

Three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR

Six years of full-time work experience in any field; OR

A bachelors degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

Process Complaints and Conducting Investigations:

• Receives, reviews, and evaluates written and oral complaints from the public filed against Licensees, or from other sources of information (BAD AR Reports, NPDB Repo11s, LSP Anest Reports, US DOJ Press Releases, Public new stories, Malpractice Reports, etc) which indicate a Board licensee may have violated a State/Federal law and/or the Boards Rules and Regulations.

• Researches a variety of internal and external records, to include State and Federal Laws and Board Regulations related to specific investigative case issues. Develop investigative plans for each case which may include preparing written communications; obtaining and reviewing complex medical records; reviewing malpractice or criminal legal documentation; interviewing licensees, complainants, or other pailies; and preparing detailed reports of investigative findings. Routinely collaborate investigative effo1is with the Director of Investigations, other Board staff, licensees, and outside legal counsels.

• Prepare Investigative finding for monthly Board meetings as necessary and testifying at Board meeting/hearings as requested.

Additional specific areas of responsibilities:

• Receive complaint filings, initiate processing and opening of investigations in computer, and prepare investigative file.

• Responsible for Long-term monitoring matters, to include scheduled running of prescription monitoring program searches for violations.

Position-Specific Details:

Appointment Type: Probational - up to 24 months

Career Progression: This position does participate in a Career Progression Group, it may be filled as a Compliance Investigator 1,2, or 3.

Compensation: The salary offered will be determined based on qualification and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score or assessment is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

For further information about this vacancy contact:

Theresa Warren

Louisiana State Board of Medical Examiners

(504)356-4253

twarren@lsbme.la.gov

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

AEI: Acting with Ethics and Integrity - How well do you make choices that reflect ethical standards, integrity, and honesty-even when it's difficult or inconvenient?

• I ignore ethical standards, withhold information, or show bias or poor judgment.
• I follow rules, share information, and try to avoid ethical missteps.
• I act with integrity, respect confidentiality, and treat people fairly.
• I promote ethics, model transparency, and help others act with fairness across teams.

02

AEI: Acting with Ethics and Integrity - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

BST: Building and Supporting Teams - How well do you work with others to achieve shared goals and contribute to a positive team environment?

• I avoid teamwork, create conflict, or don't contribute.
• I contribute to team efforts with encouragement and guidance.
• I work well with others, contribute consistently, and support the team.
• I unite teams, build trust, and help others work through conflict.

04

BST: Building and Supporting Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

06

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

LA: Learning Actively - How do you seek out learning and apply feedback to grow your skills?

• I avoid learning, feedback, or collaboration and show little interest in developing my skills.
• I set basic learning goals and participate occasionally, but I don't always apply what I learn.
• I set clear learning goals, apply new skills, use feedback, and help others learn when I can.
• I seek growth through reflection, feedback, and collaboration. I mentor others and model lifelong learning.

08

LA: Learning Actively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm