Compliance & Leasing Specialist

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce; we are committed to creating an unforgettable experience as a great place to live, work, and be. 

The Role: The Compliance & Leasing Specialist is responsible for supporting daily leasing operations while ensuring full compliance with affordable housing regulations and company policies. This role manages applicant processing, resident recertifications, lease renewals, and compliance documentation to maintain program eligibility, maximize occupancy, and support high-quality resident service.

This position works closely with the Property Manager, Compliance team, and site staff to ensure regulatory requirements (LIHTC, HUD, and/or other affordable housing programs) are met accurately and on time.

The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.

• Core Competencies & Professional Attributes

  • Resident-Focused Relationship Building - Demonstrates a strong ability to build trust and positive relationships with residents, applicants, coworkers, vendors, and external partners, including regulatory agencies and social service organizations. Actively contributes to a welcoming community environment while supporting leasing, compliance, and resident retention efforts through collaboration and responsive service.
  • Professional Judgment & Integrity- Consistently exhibits a respectful, professional, and solution-oriented approach when addressing resident and staff concerns. Effectively leverages internal resources, compliance guidance, and leadership support to resolve issues in a timely and appropriate manner while maintaining confidentiality and regulatory standards.
  • Positive & Service-Oriented Communication - Practices active listening and clear communication to ensure residents and applicants feel supported, informed, and treated fairly. Recognizes the importance of their role in maintaining compliance, operational excellence, and a positive resident experience, and contributes to a culture of accountability and professionalism across the community.

  Qualifications

  • 2+ years of experience in leasing or property management
  • Experience with affordable housing compliance (LIHTC and/or HUD preferred)
  • Knowledge of Fair Housing laws and regulations
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Proficiency with property management software and Microsoft Office

  Preferred

  • Affordable housing certifications (e.g., COS, TCS, HCCP, or similar)
  • Experience with audits and agency file reviews
  • Extensive computer knowledge, Windows (Word, Excel, PowerPoint, Access) internet and e-mail.
  • Working knowledge of Yardi Voyager Property Management software.
  • Excellent verbal and writing communication skills
  • Bilingual (English/Spanish) is a plus

  Key Accountabilities

  Resident Relations + Leasing Support                                                                  

  • Serve as a primary point of contact for prospective and current residents, providing professional, courteous, and compliant customer service in person, by phone, and via email.
  • Greet and assist visitors and applicants, respond to inquiries, and route communications as appropriate.
  • Manage and maintain the applicant waiting list in accordance with program guidelines, including conducting applicant interviews to determine eligibility and continued interest.
  • Conduct individual or group applicant briefings to review household composition, income, allowances, program requirements, and resident obligations under applicable housing programs.
  • Explain program rules, lease terms, and compliance requirements, including grounds for termination of assistance when applicable.
  • Determine household eligibility by accurately calculating annual income, allowances, utility allowances, and contract rent in accordance with HUD and/or LIHTC regulations.
  • Prepare and process leases, renewals, certifications, and recertifications in a timely and accurate manner.
  • Maintain resident files in electronic and/or paper format, ensuring documentation is complete, accurate, properly verified, and audit-ready at all times.
  • Perform administrative support duties related to leasing and compliance, including data entry, filing, document management, correspondence, and reporting.
  • • Respectful communication and cooperation between all employees.
    • Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
    • Work/life balance through flexible work schedules to accommodate employees' varying needs.
    • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.Provide front-desk coverage as needed, including walk-in assistance, phone support, and general resident inquiries 
      • Compliance & Regulatory Adherence
        • Ensure full compliance with all applicable affordable housing regulations, including HUD, Section 8, LIHTC, Fair Housing, and company policies.
        • Partner with the Compliance Department and Community Manager to address potential compliance issues, housing violations, or liability concerns promptly and appropriately.
        • Maintain accurate compliance tracking and documentation for certifications, recertifications, rent calculations, and eligibility determinations.
        • Support agency audits, file reviews, and internal compliance monitoring by providing complete and organized documentation.
        • Remain current on regulatory changes and participate in required compliance training as assigned.

      Physical Demands & Working Conditions

      • Frequent sitting and walking
      • Repetitive use of computer, keyboard, mouse and phone
      • Reading, comprehending, writing, performing calculations, communicating orally, reasoning and analyzing
      • May work in an elevated site
      • May walk on uneven ground
      • Occasional squatting, bending neck/waist, twisting neck/waist, pushing and pulling

       How Avanath Supports You

      We know that our teams are at the heart of our success and growth, and we are committed to showing our appreciation.

      We offer:

      • Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
      • Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
      • Growth is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
      • Development – a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching.

      Diversity & Inclusion

      Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

      Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements.

      We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

      Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:

       

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